Lee Dale

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I bring digital leadership to organizations to help shape more capable teams. I've spent the past 15+ years working with organizations to help them realize the transformative capabilities of digital. From customer experience to service design, my day-to-day is spent helping organizations of all sizes learn how to leverage technology and human-centred design processes in ways that grow revenue while reducing costs and inefficiencies. This is led by an approach to systems thinking that guides teams towards delivering exceptional, intuitive experiences across all consumer touchpoints and related services.

ux service design customer experience digital strategy product design experience design product strategy user experience freelancers design business strategy strategy system strategy product management digital media uxd mvp lean product planning say yeah matt rintoul pitch deck interface design lee dale value pricing fee structures agency fees hourly rates billing value billing remuneration small business billing entrepreneurs kipu timesheets sayyeah ignite time tracking time management presentation presentations networks network blog internet decks b5media deck designing ad: ads sales slide

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Lee Dale

System strategy: the essential framework for driving customer experience and organizational effectiveness.

It’s the Experience That Makes the Product, Not the Features

An introduction to Say Yeah!

Value Pricing for Freelancers and Small Businesses

b5media Ad Sales

Building Brand Communities