bruno nelzy
16
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Personal Information
Unternehmen/Arbeitsplatz
France France
Beruf
Urbaniste du Système d' Information
Branche
Government / Military
Info
* Conseil Général Martinique :
IT Entreprise Architecture / cartographie Applicative
* Banque Centrale Populaire du Maroc: ITIL Service Desk and process design, integration and optimization
*APMG accredited ITIL Trainer
*OXYLANE group ITSM roadmap and TCO advisor
* ITIL v3 Continual Service Improvement certified
*TOTAL Holding : Analysis of the maturity of the ITIL process in the DSTI / IP / CT departement. Define upgrade roadmap.
*Uniprevoyance :Driving IT Team to implement ITIL Process and upgrade their maturity level. (3 years plan)
* ITIL v3 Foundation Certified, Intermediate Lifecycle Service Transition , Operational Support & Analysis , Release, Control & Validation Certifi.
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