Chuang Shu-Ting
176
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Personal Information
Unternehmen/Arbeitsplatz
Taiwan Taiwan
Beruf
M.S. in Service Science at Tsing Hua University
Branche
Education
Webseite
dhjry22.wix.com/service-bee
Info
- Conduct agile service design methodology research for B2B from customer perspective to company's inside system built.
- Specialties:Double Diamond method, Design Thinking™ and tools as service blueprint, customer journey map, persona, stakeholder, and BPMN.
- Service design projects with MOS burger, Yilan agriculture organic food store, Hsin-Chu visual impairment organization, and analyzed the Homeless,library issues on relevant workshops.
- More than three years experiences on UX and CRM from securities investor to local-business-district development have given me a deepen expertise on interdisciplinary communication and integration.
Tags
服務設計
清大服科所
設計思考
service design
盲人福利協進會
design thinking
服務線索
義美食品
應用劇本實驗室
訪談
焦點討論法
focus conversation method
orid
清大服務科學所
視障設計
農業服務設計
asian smart living international
羅東友善生活小舖
引導
double diamond
facilitator
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