Raymond van der Zalm

Sydney, Australia Australia

Customer Experience & Product Strategy Specialist

With over 16 years in the internet industry, I bring a wealth of experience and knowledge across a number of fields to make me an invaluable member of the team. With a strong technical beginning in Electronic Engineering and software development, I have accumulated extensive experience across user, customer and service experience design, digital strategy, innovation as well as product strategy, management and development. I also have experience managing projects and teams and I am a skilled facilitator and coach. My experience is on both agency and client side, both large corporates and small 5 person companies and startups. Through this, I have developed well-rounded insight into ho...