Paul Marsden

social media marsden social commerce paul marsden marketing clickadvisor advocacy crowdsourcing nps public relations e-commerce social media marketing paulsmarsden digitalmarketing netpromoter psychology f-commerce marsattacks syzygy social shopping web2.0 2.0 innovation market research participatorymarketing advertising buzz word mouth brand brandgenetics digital minimalism design ethics digital-wellbeing digital wellbeing artificial intelligence ai behavioural economics positive psychology design insurance financial services sponsoring sponsorship digital system 2 system 1 dennett kahneman miller consumer psychology conspicuous consumption branding @marsattacks reputation management brand communications social crm seo crisis communications online pr crisis crisis pr online public relations pr facebook net promoter referral marketing loyalty marketing seeding web 20 open innovation paul socialmedia popidol americanidol xfactor pr2.0 public relations onlinepr digitalpr interactivepr score net promoter insight tipping point blink world flat wikinomics purple cow long tail how customers think freakonomics ultimate question participatory web bio cv co-creativity resume