Joseph Palumbo

45 Followers

A multi-faceted technology professional and expert in Customer Success with over 10 years experience building, leading and growing Customer Success programs at a variety of companies, as well as mentoring new Customer Success leaders in other organizations. I regularly write and speak about Customer Success and technology's impact on our lives. You can find a collection of my thoughts at the SuccessHacker Community as well as my website, josephpalumbo.com. Top 5 Strengths 1. Strategic 2. Ideation 3. Individualization 4. Context 5. Learner

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Joseph Palumbo

Social engineering for Customer Success

Building a customer success program

Confessions of a CSM

Podcasting 201 - From Planning To Publishing, Podcasting In Action

Podcasting 101

The Dark Art of Digital Influence Demystified