Tim Loo
288
Followers
Personal Information
Unternehmen/Arbeitsplatz
London, United Kingdom United Kingdom
Beruf
Executive Director (Strategy) at Foolproof
Branche
Design
Webseite
www.foolproof.co.uk
Info
I’m a digital customer experience strategist. I've created digital experience strategies, roadmaps and measurement frameworks for some of world's biggest brands. It’s an exciting area to work in and an increasingly critical and integral part of many a corporate’s business strategy.
My particular talent is creating energy, excitement, focus and alignment for design teams and their stakeholders about what they really need to deliver to their customers to create value. I devise and run a lot workshops and get sent into the breach when our project sponsors need to get organisational support to push through on the sort of alignment and, dare I say it, trade-offs, needed to create great end t...
Tags
ux strategy
experience design
business change
business culture
experience strategy
cx strategy
ux strat
digital transformation
design thinking
customer centricity
ux maturity
ux
selling
cx
experience visioning
experience roadmapping
culture change
culturecode
experience planning
uxstrat
ethnography
insights
m-commerce
mobile
uxpa
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