Markos Mulat G

human resource management human resources customer satisfaction quality service law business technology system human resource management system human resource hris information system q performance motivation appraisal public service service delivery customer relationship management appraisal system quality enterprise resource planning information technology erp crm customer service risk management africa human resource information system aid usaid ethiopia ngo proclamation civil society transformation transportation policy technology hrms system ict assessment pedagogy continuous assessment summetive assessment addis ababa hr auditing hra intergovernmental authority on development united nations economic commission for africa african union commission training recruitment hr planning audits human resource auditing humanresources managerial economics pracing human resources information system monte carlo price discrimination price marketing management decision tree monte carlo method risk analysis project managment performance management performance appraisal