Kai Koskela

Finland Finland

Digital Business Professional

Finance / Banking / Insurance

I am a digital business professional with 15+ years experience in digitalization in several industries, e.g. finance, retail, telecom, manufacturing, B2B services, media, publishing and public sector. I am having a holistic approach to the development of digital business and services being able to combine business, customer/user, technology and organizational perspectives. I am experienced in multiple fields of digitalization, like digital strategies & transformation, new business & service concepting, service design, digital banking, customer experience, business process automation & digitalization, eCommerce, mobility, online security, technical architectures, content management, intr..