Customer Focus Consulting
33
Followers
Personal Information
Unternehmen/Arbeitsplatz
Toronto, Ontario Canada
Branche
Consulting / Advisory
Webseite
www.CustomerFocusConsult.com
Info
See: www.customerfocusconsult.com
Customer service consultant with deep and wide experience. When you hire me you will achieve profitable results – faster and better.
Your organization will be refreshed through the needs of your customer.
At present I do much work around managing and improving the day-to-day customer service. I use a widely proven and affordable Customer Experience Workshop methodology for quick results and developing a longer-term game plan. It invariably provides high value to my clients.
Also, I have found that many B2B companies have insufficient insight in their Share of Wallet of key customers and who loses and wins. My work provides concrete insight in
Tags
customer focus
customer satisfaction
customer service
customer experience
moments of truth
customer loyalty
customer service consultant
customer service management
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