Chantel Botha
188
Followers
Personal Information
Unternehmen/Arbeitsplatz
Cape Town Area, South Africa South Africa
Beruf
Experience Designer | Facilitator | Coach | Speaker | Author | Certified Customer Experience Professional
Branche
Advertising / Marketing / PR
Webseite
www.brandlove.co.za
Info
Chantel Botha is a brand and business innovator who obsesses over how customers connect with brands. She finds meaning in designing engaging customer experiences that creates value for brands and their patrons.
Chantel guides brands on how to design their distinctive tone and emotions they want to evoke in spoken, written and digital communication. She helps both corporations and people find their purpose. She loves solving lots of small problems that make a big difference.
Tags
customer experience
customer experience design
customer service
cxp
customer journey map
employee engagement
cem
marketing
employee experience
coaching
employee
crm
culture
branding
innovation
trends
customer relationship management
voice of the customer
happiness
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hr
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cxday
custexp
employee journey map
client centricity
cx strategy
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employee joyrney map
insights
measurement
business design
design thinking
leadership
chief customer officer
cco
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