Tiago André Gonçalves
67
Followers
Personal Information
Unternehmen/Arbeitsplatz
Caldas da Rainha Area, Portugal Portugal
Beruf
Unit Supervisor
Branche
Hospitality / Leisure
Webseite
http://www.pousadas.pt
Info
- Keep operations team focused on the critical components of operations to drive guest satisfaction and the desired financial results,
- Ensure that all operational areas have an atmosphere that is conducive to the overall guest experience,
- Review financial reports and statements to determine how Operations is performing against budget,
- Strive to maintain profit margins without compromising guest or employee satisfaction,
Identify and analyze operational challenges and facilitating the development of solutions to prevent reoccurrence,
- Coach and support operations team to effectively manage occupancy & rate, wages and controllable expenses,
- Develop an operational strategy th...
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