Jubayer Alam Shoikat

international business compensation strategy managing conflict online spying tool hacking database management system and cybercrime 10 years annual report of grameenphone fixed and variable costs monopolistic competition partnership sole proprietorship management functions relationship between 4ps and 4cs/ and 4 as marketi profitability ratios debt or leverage ratios/solvency ratios operating profit margin liquidity ratios classes of ratios competencies for ratio analysis agency theory scope/major areas of finance balance of payments principles of commercial bank financial system in bangladesh role of bank quality management operations strategy inventory management implications for managers islam religious and ethical systems social structure cultural dimensions in india cultural dimensions in china individuals and groups spoken language hofstede’s cultural dimensions in dubai and the nation-state society culture values andnorms what is culture entrepreneurship development scientific method project management economy marketing business quantitative analysis fundamentals of quantitative analysis conflict five methods for managing conflict human capital trends 2021 by deloitte human capital trends human capital trends 2017- 2020 functional anddysfunctional conflict levels and typesof conflict conflict in organizations types of conflict sources of conflict and negotiation politics general causes of conflicts conflict table conflict process conflict management differences between legal compliances and managing types of project techniques of capital budgeting classification of investment project proposals significance of capital budgeting the capital budgeting process concept of capital budgeting capital budgeting management information system payroll system business communication computer for organization computer codes arithmetic logic unit (alu) storage unit output unit input unit basic organization of computer number systems main functions of an os utility software task switching basic task perform by os logical architecture of a computer system types of os what is an os? os operating system network interface card (nic) network linking devices multi-access bus network completely connected network hybrid network ring network data transmission media star network coaxial cable basic elements of a communication system data communications and computer networks factors affecting processing speed computer generations fundamentals of computer designing a marketing mix developing a marketing strategy types of utility marketing strategy core management skills and their characteristics management roles first-line-level management core management skills middle-level management executive-level management fundamental of management absolute advantage and comparative advantage barriers to international business approaches to international business/ modes of ent basic concept of international business accounting cycle (work sheet) the environment and culture of organizations traditional and contemporary issues and challenges managing and the manager’s job based on authority retained autocratic or authoritarian style participative or democratic style leadership styles formal & informal leadership laissez –faire or free rein style trait theory based on assumptions about people managerial grid difference between managers & leaders behavioural theory theories of leadership importance of leadership leadership & management the essence of leadership leadership indifference curve law of demand quantity demand demandlaw of demand determinants of supply utility elasticity of demand equilibrium elastic supply monopoly perfectly inelastic supply perfectly elastic supply highly elastic supply unitary elastic demand perfectly elastic demand perfectly inelastic demand relatively elastic demand supply elasticity microecomic elasticity 4p walton 4p walton time value of money sources of finance future value of an annuity types of annuity present value of a lump sum solve for the future value future value of a lump sum nominal vs effective annual interest rates simple vs compound interest rate solve for the present value present value vs future value significance of time value of money concept of time value of money time value of money short term financing intermediate term financing long term financing net profit margin return on total assets (roa) market/book (m/b) ratio price/earnings (p/e) ratio earnings per share (eps) gross profit margin fixed-payment coverage ratio return on common equity (roe) market ratios times interest earned ratio debt ratio activity ratios / asset management ratios function and purposes of ratio analysis financial statement analysis agency cost corporations key decision of a financial manager the functions of financial manager special partnerships fundamental financial management decisions… principles of finance goal for the financial manager what is business finance what is finance introduction finance disadvantages of leasing advantage of leasing selection criterion of leasing types of lease lease financing capital recovery method problem for intermediate term loan public corporation corporation advantages private corporation corporation partnership disadvantages sole proprietorship advantages types of business economic stability: to encourage investment full employment equitable distribution of income and wealth: generally following are the objectives of a fiscal optimum allocation of resources to accelerate the rate of economic growth: objectives of fiscal policy the reinforcing role of nonverbal communication type of nonverbal communication ten commandment of listening technique of conducting a meeting communicating effectively in meetings and conversa researching and writing report appropriate attitudes and practices general guideline for conducting a research determining the factors determining the report purpose report writing preparing informative and influential report gaining attention in the opening organizing the strength preparing the application documents writing cover message organizing for persuasion identifying appropriate jobs selecting content obtaining an internship electronic resume the job search conducting a winning job campaign choosing the right type of report communication networks context of a communication variation in communication activity by business evidence of communication weakness in business importance of communication in business external operational- communication in the workplace writing email message general consideration informal determining memorandum form letters revising drafting analyzing organizational information 1st|planning the message planning the message memorandums writing process and an introduction to business m role of emphasis avoid being formal unnecessarily controversy conversational style writing for effect leaving out unnecessary detail illogical constructions excessive details determining emphasis in sentence design surplus words economizing on words using short sentences construction of clear sentences and paragraphs avoid words that lower women’s status prefer the active to the passive. select words with right strength and vigor unfamiliar word unfamiliar word. familiar word to the long use technical language and acronyms with caution prefer the short how to adapt to multiple readers need for adaptation adaptation and the selection of words classifying values – rokeach value survey linking personality and values to the workplace more relevant personality traits how do the big five traits predict behavior? hofstede’s framework: time orientation hofstede’s framework: masculinity the myers-briggs type indicator personality traits personality determinants what is personality? personality and values employee responses to dissatisfaction causes of job satisfaction another major job attitude job satisfaction predicting behavior from attitudes moderating variables attitudes attitudes and job satisfaction global implications problems with ob mod and reinforcement schedules of reinforcement: a critical issue classical conditioning theories of learning nine basic physical abilities ability foundations of individual behavior the dependent variables a downside to empowerment challenges and opportunities for ob mintzberg’s managerial roles where managers work organizational behavior the product concept new consumer capabilities core concepts of marketing marketing concept marketing orientations/ philosophies / marketing c definition of marketing what is marketing management defining marketing for the 21st century stages in the adoption process the buyer decision processstep model of consumer behavior consumer market and behavior managing services targeting and positioning market segmentation the company’s macroenvironment teh company’s macro environment the company’s macro environment types of customer markets microenvironment analyzing the marketing environment modigliani and miller theory does capital structure matter target capital structure goals and significance of capital structure capital structure ratio analysis how to determine the expected return and standard defining risk defining return risk and return components of cost of capital cost of preferred stock cost of debt components cost of new common stock factors influencing cost of capital determination preferred stock bond cost of capital dividend model: if div fixed types of dividend policy stock repurchase stock dividend dividend policy concept of dividend what is an agency problem areas of finance concept of financial management what is financial management introduction to financial management conventional vs nonconventional project project feasibility irr irr can be calculated by trial & error method: business risk & dol cost associate with leverage degree of leverage types of leverage concept of leverage leverage basic information about bangladesh bangladesh industry sector blue economy. revenue budget determine your development goals for the business development budget economic profile of_pakistan_1947-2014 factors that imepede the dv of industrial sectors farmers list top issues impacting agriculture general overview of bangladesh rural and urban poverty what does agricultural policy mean government’s recent steps modernization of agriculture invention of genome sequence of jute agriculture of bangladesh development stage of agriculture rural development in bangladesh history of rural development prsp: agriculture and rural development women's participation in agriculture agriculture of bangladesh: problems agriculture and rural development in bangladesh digital bangladesh role of iucn and greenpeace major environmental problems in bangladesh transport activities urbanization causes of environmental degradation environmental degradation ecosystem poverty environmental degradation and-development_in_bangl contribution of telecom sector of bd number of mobile subscribers strengths and weakness of ict government initiatives for promotion development of ict industry ict industry meeting the challenges bangladesh perspective urbanization: development trend discrimination against east pakistan the six-point movement (1966) various phases of language movement the language movement (1952) mediaeval history of bengal: political dynamics modern history: british colonial ruletime frame: key political person of bangladesh pre ancient history of bengal mediaeval history of bengal: development trend  t ancient history of bengal: political dynamics the political history of bangladesh : development how to make judiciary more effective in bangladesh functions of executive organ of bangladesh functions of judicial organ of bangladesh judiciary organ of bangladesh limitations of the executive organ in bd legislature of bangladesh government: concept organs of the government of bangladesh eighth amendment amendments of the constitution of bd constitution of bangladesh essentials of a good constitution? objectives of bangladesh foreign policy bangladesh in international affairs chronological development trend of bangla language development trend of the name of bangladesh origin and identity of the people of bangladesh origin of bangalees bangladesh bangla language bangladesh at a glance the laws case the -contract-act-1872 consideration function of banks sources of income of banks overview of financial system and banking system in incentives to launder mlpa-2012 money laundering process money laundering why and how to combat money laundering what are some of the challenges suspicious transaction means such transaction: what is money laundering money laundering and corruption demand of assets supplies of liquid assets different forms of liquid assets liquid asset documents required for pledge essentials of pledge different modes of creating charge modes of charging security modes of charging risks involved advantages of letter of credit commercial letter of credit flow letter of credit process parties involved in lc transaction letter of credit garnishee order rights of a banker rights and duties of the banker towards the custom duties of a customer guarantor attorney executer mortgager and mortgagee relationship bailer and bailment relationship pawner and pawnee special relationship: banker as trustee relationship as debtor and creditor general relationship between banker and customer definition of banking definition of a banker and customer relationship between banker and customer process of credit creation commercial bank banking credit control system purpose of monetary policy roles of central bank in the economy and financia functions of central bank central bank pros of recurring deposit account cons of fixed comparisondeposits fixed deposit recurring deposit pros of fixed deposit pros of savings account current account procedure to open an account cons of current account banking accounts in bangladesh customer accounts in a bank factors limiting the level of bank’s advances: sources of credit information: forms of advances or style of credit: types of loans & advances loans & advances principles of sound lending the cost of poor quality costs of quality principles of tqm service quality a degree or level of excellence time estimates probabilistic time estimates work breakdown structure key decisions projects effective ways to deploy strategy strategic decisions in operations positioning the firm operations–oriented barriers to entry competitiveness and productivity operations management act operations function transformation process what do operations managers do operations and competitiveness when to reorder with eoq ordering fixed-interval disadvantages single period model economic production quantity assumptions deriving the eoq assumptions of eoq model economic order quantity models key inventory terms inventory counting systems effective inventory management objective of inventory control functions of inventory types of inventories statistical process control project management revised processes and technologies operations and competitiveness decision analysis cultural dimensions in england cultural dimensions in germany 3:import quota why government intervene how do governments intervene in markets what do trade barriers mean for managers what is the future of the world trade organization how has the current world trading system emerged what is the political reality of international tr instrument of trade policy the political economy of international trade what is ricardo’s theory of comparative advantage what is new trade theory what is the balance of payments what is smith’s theory of absolute advantage is a current account deficit bad how does the theory of absolute advantage work what is the heckscher-ohlin theory what is mercantilism what role does government have in trade why is free trade beneficial international trade theory benefits and costs of fdi the radical view theories of foreign direct investment trends in fdi foreign direct investment in the world economy the form of fdi: acquisitions versus greenfield i why foreign direct investment the source of fdi the direction of fdi foreign direct investment the establishment of the euro the single european act enlargement of the european union political structure of the european union regional trade blocs in africa regional economic integration elsewhere asia-pacific economic cooperation the north american free trade agreement classroom performance system the andean community the case against regional integration impediments to integration evolution of the european union regional economic integration in europe mercosur the economic case for regional integration the political case for regional integration free trade area b) customs union c) common marke levels of economic integration regional economic integration labor policies and the environment globalization the changing world order global economy of 21st century globalization & the world’s poor changing world output & world trade picture the changing demographics of the global economy managing in the global marketplace drivers of globalization global institutions globalization of production globalization of markets what is globalization what is a legal system? what is totalitarianism? what is an economic system how are property rights and corruption related? what is product safety and liability how are contracts enforced in different legal syst how can intellectual property be protected? how does modern-day socialism look? what is collectivism? what is a political system? what is a political economy? what is individualism? national differences in political economy business concepts primary research five areas to research reaching the market conducting research identifying and learning about the customer components of a business concept/ business model political action and regulatory changes2 of 2 entry strategies establish a personal network second approach: solving a problem third approach: finding gaps in the marketplace full view of the opportunity recognition process creativity social networks cognitive factors first approach: observing trends economic forces : social forces watching trends and habits lifestyles research demographics identify problems and needs tactics/ strategies for identifying opportunities innovation and entrepreneurship entrepreneurship development & recognizing opportu forces for building an entrepreneur risks of entrepreneurs potential drawbacks of entrepreneurship risks of an entrepreneur benefits of entrepreneurship ways to avoid the pitfalls 10 deadly mistakes of entrepreneurship a brief summary of the entrepreneurial profile what do you mean by entrepreneur/ who is an entrep fundamentals of entrepreneurship swot analysis analyzing the competition distribution channel developing the marketing plan market planning: industry and competition creating an image market planning penetration complying with governmental regulations selecting the lawyer or attorneys for your busines protecting the product/service factors for choosing ownership legal forms of business defining the product/services product/ services planning self-esteem role of education in holistic development understanding the human being intention (natural acceptance) & competence evaluating trust – between 2 individuals harmony in the family understanding relationship– trust data based marketing common research objectives for secondary data stu fact finding descriptive analysis analysis tabulation classification inferential analysis coding stages of data analysis/processing operations model building editing data processing and presentation collection of secondary data collection of data through questionnaires observation method collection of primary data interview method types/sources of data methods of data collection layout for questionnaires question sequence what should be asked? the major decisions in questionnaire design a good questionnaire appears questionnaire design univariate hypothesis test utilizing the t-distrib degrees of freedom choosing the appropriate statistical technique t-distribution type i and type ii errors region of rejection null hypothesis hypothessignificance levelis univariate statistics 10 test of hypothesis semantic differential thurstone equal appearing interval scale attitude as a hypothetical construct attitude measurement sensitivity validity three criteria for good measurement social distance scale techniques for measuring attitude reliability ratio scale interval scale ordinal scale nominal scale types of measurement scale what is measurement? measurement and scalingtechniques errors… why non probability sampling stratified sampling cluster sampling systematic sampling simple random sampling two major categories of sampling sampling terminology sample designs and sampling procedures the scientific method: an overview inductive reasoning deductive reasoning/logic abstract level a ladder/steps of abstraction for concepts businessresearch methodstheory building theory state the research questions and research objectiv hypothesis types of variables understand the background of the problem ascertain the decision maker’s objectives building/abbreviated version research proposal the iceberg principle the process of problem definition/identification formulating a research problem criteria for selecting a research problem sources of problems problem discovery and definition problem definition &the research proposal criteria of good research cross-functional teams value versus costs characteristics of scientific method research process is cyclical basic postulate of scientific method business research types business research defined introduction to business research project management process concept of project management internal stakeholders project phases why are projects important elements of projects general project characteristics process vs project concept of project bangladesh metro rail budget contingencies activity-based costing creating a project budget learning curves cost estimation cost estimation and budgeting daffodil international university daffodil project name get laptop first semester layout of a project proposal project proposal product scope vs project scope output of scope control outputs of scope verification project deliverables output of scope definition tools and technique of scope definition scope definition tool and techniques of scope planning scope planning concept of project scope management project scope management problems in implementing portfolio management financial models options models profile models limitation of scoring model checklist model approaches to project screening project selection and portfolio management project selection drawing networks gantt charts pert and cpm network techniques: pert and cpm networking scheduling the risk management process risk management’s benefits concept of risk management sources of risk concept of risk risk management tpm - benefits calculating oee what is oee launching tpm- preparatory stage goals of tpm tpm - history breakdown of tpm what is total productive maintenance? reduced speed losses unplanned downtime losses meeting agenda total productive maintanance two ways to be iso certified registration process audit activity how to do an internal audit internal audits documentation activity analyze and improve measure product realization resource management quality management system (qms) requirements activity requirements benefits of iso registration getting to know iso what’s iso? quality management systems questions for discussion pitfalls & criticisms using the findings learning from the data studying others deciding what to benchmark 6 general steps to benchmarking reasons to benchmark benchmarking concept benchmarking malcolm baldrige national quality award difference between tqm and six sigma the objectives of six sigma internal business process measures financial performance can be measured by lead indicators as value drivers why accounting measures of performanceare not ade measure what matters the value concept why measure performance performance measure select design attributes to be deployed in the rem evaluate design attributes of competitive products add market evaluation & key selling points 3.relating customer & design attributes identify design attributes. when is qfd appropriate? what does qfd do creative definitions of qfd first application of qfd quality function deployment - qfd quality function deployment supplier certification relationship development principles of customer/supplier relations supplier rating supplier selection sourcing shared vision long-term commitment partnering supplier partnership legal status of affirmative action moral objections to sexual harassment guidelines increasing problems for women and minorities discrimination in the united states other types of discrimination equal justice argument for affirmative action utilitarian argument for affirmative action arguments against discrimination controversy over forms of discrimination discrimination and the law types of discrimination definition of discrimination the ethics of job discrimination criticisms of advertising based on its effects on problems with due care theory contract view of business firm’s duties to custome due care theory of firm’s duties to customer requirements of deceptive advertising importance of consumer privacy balancing right to privacy and business needs manufacturer’s duties in due care theory social costs view of the manufacturer’s duties to problems with contractual theory moral duty to consumers under contractual theory criticisms of the social cost view (cont.) characteristics of advertising criticisms of advertising based on social effects criticisms of the social costs view market approach to consumer protection risks to consumers problems with the market approach the ethics of consumer production and marketing alternative approaches to pollution maximin rule optimal level of pollution removal (utilitarian a club of rome projections internalization of the costs of pollution moral questions related to economic growth precautionary principle conservation based on ethics ethical approaches to environmental protection environmental rights the ethics of pollution control markets and pollution depletion of non-renewable resources private and social costs major types of land pollution major types of water pollution major types of air pollution pollution and resource depletion ethics and the environment main views on oligopoly power the fraud triangle oligopolistic markets characteristics of monopoly markets perfect competition supply and demand curves equilibrium in perfectly competitive markets characteristics of perfectly competitive free mark equilibrium in perfectly competitive market rights in perfectly competitive markets utility in perfectly competitive markets three models of market competition definition of market ethics in the marketplace keynes’ criticism of smith criticisms of free markets and utility free markets and utility “free” markets and trade criticism of marx locke’s state of nature economic systems free trade and utility criticisms of free trade and utility mixed economy and international trade social darwinism markets the business system government corporate social responsibility new issues in business ethics arguments supporting business ethics kohlberg’s three levels of moral development resolving cross-cultural ethical differences arguments against business ethics four steps leading to ethical behavior factors that mitigate moral responsibility can ethical qualities be attributed to corporation moral reasoning types of ethical issues what is business ethics? five characteristics of moral standards ethics and morality basic principles: ethics and business inc. all rights reserved. kant’s categorical imp inc. all rights reserved. kant and moral rights (4) no agreement to an immoral act. copyright © 2 (3) no duress or coercion (2) no misrepresentation inc. all rights reserved. contractual rights and inc. all rights reserved. three kinds of moral ri inc. all rights reserved. moral rights • can be inc. all rights reserved. the concept of a right inc. all rights reserved. criticisms of utilitari the action that produces the greatest sum total of subtract the costs from the benefits to determine for each action estimate the direct and indirect benefits and cost for each alternative action determine what alternative actions or policies are inc. all rights reserved. how to apply utilitaria inc. all rights reserved. utilitarianism • actio inc. all rights reserved. chapter two ethical pr business ethics concepts & cases manuel g. velas jobs and pay in the united states determining rates of pay the compensation program the world of pay and compensation reward system non-compensation system the reward system: compensation and non-compensati pay and social class importance of compensation what is compensation compensation history compensation in a knowledge based economy jr. david lei and john w. slocum the context of strategic hrm strategic and organizational requirements for comp insurance - scope and opportunities history of insurance in bangladesh life insurance non-life insurance types of insurance what is insurance career opportunity in the insurance sector differences bet. the marine and fire ins. general average loss vs particular average loss marine perils features of marine ins. contract types of marine insurance policy marine insurance trede union functions how leadership can be developed tread union importance characteristics of trade union in bangladesh functions trade union nature of industrial conflict in bangladesh managing industrial conflict positive impact negative impact impact kinds causes industrial conflict advantage of fire insurance average policy specific policy floating policy valued policy principles of insurance what is fire insurance hrm regiocentric approach geocentric approach polycentric approach ethnocentric approach main characteristic of the 4 approaches to interna • the ethnocentric approach • the polycentric appr advantages and disadvantages global international case study japan internatioal business internet marketing ecommerce promotion market analysis digital marketing