Izac Ross
316
Followers
Personal Information
Unternehmen/Arbeitsplatz
San Francisco Bay Area, CA United States
Beruf
Design lead, Service and Interaction at Collective Health
Branche
Design
Webseite
www.izacross.com
Info
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses.
My Specialties include:
>> Service Design
>> Design & Business Strategy
>> Interaction Design
>> Design Research
Regularly speak and teach about:
>> Service Research
>> Experience Prototyping
>> Service Design Connecting
>> Service Blueprinting and Customer Journey Development
>> Narrative as a design tool
Tags
service design
customer experience
user experience
experience prototyping
narrative
interaction design
scenarios
service management
ixda
body-storming
lean ux
services
workshop
sdn
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