Izac Ross
7 SlideShares 316 Followers 91 Folgens
Personal Information
Unternehmen/Arbeitsplatz
San Francisco Bay Area, CA United States
Beruf
Design lead, Service and Interaction at Collective Health
Branche
Design
Webseite
www.izacross.com
Info
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses. My Specialties include: >> Service Design >> Design & Business Strategy >> Interaction Design >> Design Research Regularly speak and teach about: >> Service Research >> Experience Prototyping >> Service Design Connecting >> Service Blueprinting and Customer Journey Development >> Narrative as a design tool
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service design customer experience user experience experience prototyping narrative interaction design scenarios service management ixda body-storming lean ux services workshop sdn
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Workshop: Using Service Blueprinting to Evolve Services

Vor 11 Jahren • 24504 Aufrufe

Neck Down Designing: using service design & bodystorming to move from EH to AHA! experiences

Vor 11 Jahren • 4407 Aufrufe

Using Service Blueprints to Create Holistic Multi-Channel Experience

Vor 10 Jahren • 49361 Aufrufe

SF Service Jam Day 1 Deck

Vor 10 Jahren • 1690 Aufrufe

SF Service Jam Day 2

Vor 10 Jahren • 1447 Aufrufe

Cooper Parlor: Service Blueprinting

Vor 10 Jahren • 17313 Aufrufe

Narrative as Prototype

Vor 9 Jahren • 26738 Aufrufe

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(7)
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Buying into service design

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Analysis & Synthesis For Design | An Elephant Surrounded By Blind Men

John Payne • Vor 10 Jahren

Future Proof Design and the Platform Design Canvas

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UX in 4D

Elliot Felix • Vor 11 Jahren

Beyond the touch points

UXconference • Vor 14 Jahren

Theatrical Politics of Service Design

cameron tonkinwise • Vor 14 Jahren

PSFK presents Future Of Health

PSFK • Vor 13 Jahren
Personal Information
Unternehmen/Arbeitsplatz
San Francisco Bay Area, CA United States
Beruf
Design lead, Service and Interaction at Collective Health
Branche
Design
Webseite
www.izacross.com
Info
Through creative design research, an unusual understanding of business needs for a designer, and strong facilitation skills, I bridge the gab between design, operations, and product to build and improve service businesses. My Specialties include: >> Service Design >> Design & Business Strategy >> Interaction Design >> Design Research Regularly speak and teach about: >> Service Research >> Experience Prototyping >> Service Design Connecting >> Service Blueprinting and Customer Journey Development >> Narrative as a design tool
Tags
service design customer experience user experience experience prototyping narrative interaction design scenarios service management ixda body-storming lean ux services workshop sdn
Mehr anzeigen