1. IBM Lotus Connections
Overview & Roadmap

2. Agenda
●
● Business Imperatives in Today's
Connected World
● Lotus Connections 2.5
● Lotus Connections Extensions
● Social Software Solutions
● Future Roadmap
● Resources
● Q&A / Discussion
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3. Business Imperatives in Today's
Connected World
3

4. Global Market Forces Require Collaboration More than Ever
Organizations need to:
●
...to connect people globally
●
....to address generational shifts
●
...to break down barriers
●
...to innovate from the bottom up & the outside in
Collaboration is a must in
●
...to “know what we know” our Connected,
Smarter Planet
●
...to collaborate better
●
...to learn differently

5. IBM Software for a Smarter Planet
Collaboration helps people and organizations...
Work Smarter
It is about people, the work they do, and how others leverage it.
Connect globally with employees, customers and
partners to build strong relationships that drive results
Collaborate from anywhere to become a more agile,
adaptable organization
Innovate to leverage the power of participation and
generate new ideas
Optimize the cost of enabling people
71% of CEOs plan to place greater focus on external
partnerships and collaboration that extends beyond the
traditional walls of the enterprise*
* Source: IBM Global CEO Study 2008; n = 1106
© 2009 IBM Corporation

6. Social Collaboration:
We Help People Build Better Outcomes
I NEED TO CUT COSTS I NEED MORE INSIGHT I NEED AN ADVANTAGE
✔ Leverage innovation
✔ Workforce flexibility ✔ The right information from across the
✔ Leveraging expertise at the right time, in value chain
context
✔ Streamlining decision ✔ Improve the strength
making ✔ Magnifying the value and speed of
of content making connections
✔ Communicating with and depth of
employees as relationships
individuals
SMART WORK GREATER AGILITY INNOVATION
Collaborate
Connect Innovate
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7. Lotus Social Collaboration:
Connecting People and Information Across your Value Chain
Keep track of
what's happening
with your projects
Find the right people to
solve my problem now
Leverage what
others know
Have a place to
gather and
exchange ideas
Manage your
Share my files work more
effectively

8. Lotus Social Collaboration Services
Keep track of what's happening
with your projects Find the right
people
Rich Document Leverage
Libraries Share my
what others files
know Personal Files
Team Discussions /
Forums /Blogs
Communities
Team Wiki
(Shared Editable Pages) Wikis
Blogs
Team Calendar Profiles
Activities
Project
Lists
Homepage
RSS / ATOM feed
Manage your
ECM Integration work more Shared Bookmarks
effectively

9. Lotus Connections
Is social software for business that is focused on people-based
collaboration that empowers you with the collective knowledge of your
organization, your partners and your customers by dynamically
building new connections between people you may not know, the
expertise they have and the tasks they are executing.
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10. How Lotus Connections Meets Today's Business Imperatives
I NEED TO WORK SMARTER I NEED MORE INSIGHT I NEED AN ADVANTAGE
Profiles allows you to find the Discover trends and research Speed time to market by
existing expertise you need via Bookmarks applying the best resource and
execution via Activities
Best practices can be shared Blogs provides subject matter
using Activities templates experts and teams a way to Access the power of your
share industry insight professional network from
New hires contribute quickly as applications you already use
they learn from Communities Quickly create new content
with Wikis Virtual focus groups via
Personal file sharing avoids customer Communities
Get breaking news from the
bad decisions based on old
homepage
information
SMART WORK AGILITY INNOVATION
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11. Social Networking……
"IBM Lotus Connections marked an early entry into enterprise social tools, and that
has helped keep the IBM Lotus offering at the head of the pack in functionality.
IBM’s modular approach will allow it to continue to introduce new functionality
aggressively."
The Forrester Wave ™: Collaboration Platforms, Q3 2009, Forrester Research, Inc., August 6, 2009.
"It will eventually be seen as essential to all large firms, encouraging more open and
transparent communications with staff around the world, and helping to improve
relations with existing and potential customers."
Nikos Drakos, Research Director at Gartner, July 2008
“Study encourages businesses to embrace social networking”
www.computing.co.uk/computing/news/2221395/study-encourages-businesses
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12. Profiles Communities
Quickly find the people you need by Create, find, join, and work with
searching across your organization communities of people who share a
and connecting to others. All your social software needs, common interest, responsibility, or
area of expertise.
ready for business.
Bookmarks Blogs Activities
Save, organize, and share Use a weblog to present your idea and Organize your work, plan next steps, and
bookmarks; discover bookmarks that get feedback from others; learn from the easily tap your expanding professional
have been qualified by others with expertise and experience of others who network to help execute your everyday
similar interests & expertise. blog. deliverables, faster.
Homepage Files Wikis
Manage your attention by viewing Upload and share any type of file with Create wiki spaces for individuals,
relevant social data aggregated across colleagues and communities. Store groups, and communities to coauthor
your subscriptions, notifications, and versions and view downloads, pages. View changes across pages,
network of colleagues. comments and ratings. ratings, and comments.
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13. What's New with Lotus Connections 2.5
● Enhanced customer communities to
elevate relationships and revenue
Profiles
– New Services - Wiki and Files
Capabilities
Wikis Bookmarks
– Improved Community Experience
– New Micro-blogging feature
– New Updates Homepage Communities
Blogs
– Mobile Support
● Integration to enhance social software
Activities
experience Homepage
● Advanced Profiles functionality to
Files
promote social interaction and
adoption
● New ways to extend Lotus
Connections
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14. Early rave reviews of Lotus Connections
nothing like it to get a pulse of what is going as a twitter addict I love being able to quickly share
on...
the Lotus Connections information internally about what I am working on,
demo is genuinely and being able to include more specifics than twitter
impressive allows
Lotus Connections is kind of Microblogging and Files - the two just increase
really awesome my productivity in incalculable ways
the profile board is simply awesome. I get value
every day; multiple times a day - both from things I Social file sharing changed how I work
post that are responded to as well the 'intentional
serendipity' I experience seeing what others are talking with IBM lotus about
saying/doing/learning advances in lotus connections,
I love keeping quickr, et al.
Lotus Connections is file sharing out Lots of good serendipitous connections made
Lots
of great stuff
your Social Intranet of the inbox and it's making me less reliant on email
Solution
I'm liking the updates...particularly in Activities ... just in time venue to work
community forums collaboratively ... outside of endless email
strings.

15. Wikis
Wiki Collaborative Editing
● Rich navigation and tagging
making it easy to find
information
●
● Supports tables, images,
document uploads, tags
and more
●
● Stand-alone service or
integrated with a community
●
● Jointly create and edit web
content using rich text
editor
● Notifications of new content,
● versions and pages
●
● Version
tracking
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16. Files
Files
● Post your key files and easily
share them
● Organize and tag files so they
can be found quickly by you
and others
● Social data such as ratings,
downloads, comments, etc.
● Filtering information
● Integration with Communities
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17. Communities
Community Page
●
● Reach out to communities of
customers, partners and
employees
● Gives you a variety of tools to
reflect your goals and needs
● Work more effectively in your
customized communities
● Ability to join, leave or mail a
community
● Integration with other Lotus
Connections services
● Easy link back from other Lotus
Connections services to a
Community through the
Community Card
●
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18. Communities
●
Community Page Customization
● Personalize the look and feel of your community, including theme templates
● Choose tools that are appropriate for your community's collaboration needs, all scoped
to your community.
– One place to go to for access to: Activities, Blogs, Forum, Wikis, Files,
Bookmarks and Feeds
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19. Communities
Discussion Forum
●
● Brand new redesign of the
forum surfaces relevant
statistics and popular
discussions
● Easily receive notifications on
a particular topic
● Ability to Pin this Topic so it will
remain as a priority
discussion topic
●
19

20. Activities
Activities
●
● Integration with Communities
and automatic access
control
● Link back to Community with
Community Card
● E-mail notifications and
filtering
●
●
●
●
●
●
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21. Home
● Home Page Updates
●
● Updates tab provides the
latest information for all
the Lotus Connections
features
● Filter news based on your
●
network
●
● Micro-blogging
Discover tab allows you to see
●
●
what others are doing in your
network
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22. Home
Home Page Watchlist
● Watchlist tab provides updates
on people and tags that
you are following
● Updates sent directly to your
Home page
●
● Micro-
blogging
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23. Home
Search
●
● Search across all the Lotus
Connections services and
retrieve the results in one
consolidated view
● Search results based on social
data and relationships
● Filter advanced search based on
features that interest you
●
●
●
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24. Profiles
My Profile
● Update your profile with your
current personal status and
notify your network
●
Easy access to Contact Information
and About Me
●
● Post messages to people in your
network
●
●
● Find people by clicking on the cross-
organization tag cloud
●
● Tap into people's expertise without
interrupting them
●
● Report to
chain
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25. Profiles
Profile Home Page
● Update your profile with your
current personal status
and notify your network
●
● Add comments to others status
● here or respond to comments
●
● Access to Organizational tags
for fast and easy ways to
search profiles by using tags
●
● Easily search for other people in
your organization
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26. Bookmarks
Bookmarks
●
● Formerly known as Dogear
● Store bookmarks in a central
location
● Easily publish some or all your
Bookmarks so that others
can see your collection of
content
● Community bookmarks provide
all members of the
Community access to
recommended bookmarks
●
●
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27. Blogs
Blogs
●
● Easily rate blogs
● Enhance blogs with the file
upload utility in order to
add graphics, podcasts, or
various other files.
● All members of a Community
automatically have access
to a Community blog
● Link back from the Community
Blog to the Community with
the Community Card
●
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28. Mobile
Mobile Support
●
● Delivering services and
functions that you want while
mobile
● Built-in to Lotus Connections
server
● Mobile web client, designed for
mobile browser
● iPhone and Nokia S60 device
support
28

29. Lotus Connections 2.5 Extensions
29

30. Extending Lotus Connections
● Delivering the most complete set of social software services enabling rich
integration with IBM products and other solutions
PEOPLE PLACES CONTENT
30

31. Extending your Social Network with IBM products
IBM Lotus Notes
 IBM Lotus Sametime
 Activities sidebar  Post chat to an Activity
 Business Card  Post chat to Community Forum
 Bookmarks  Business Card
 Search
Home page Profiles Communities Blogs Files Activities Wikis Bookmarks
 IBM Lotus Quickr IBM WebSphere Portal

 Add page to Activity Portlet integration with

 Publish to Quickr services into pages and sites
 Community Wiki
 Service Portlets
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32. Extending your Social Network with other applications
Microsoft SharePoint
 Microsoft Office

 Business Card  Upload Files to Activities
 Profiles Search  Search Profiles
 Tag cloud web part  Add to your blog
 Create Activity ToDos
Home page Profiles Communities Blogs Files Activities Wikis Bookmarks
 Microsoft Outlook  SuccessFactors
 Business Card  Exchange Profile data
 Search services  Business Card
32

33. Solutions with
Lotus Connections
33

34. Infuse your Business with Social software
 Widgets make it easy to add social
software capabilities into line-of-
business solutions
 Bring social software and Web 2.0
standards to bear on portal
applications
 Tight integration enables easy access
to services
 Business Value: Featured
blogs
 Create vibrant communities of
employees and customers to
create innovative products
and a shared customer
experience Add your
 Enable instant, in context access View feedback
to knowledge and discover comments &
information in the context as subscribe
they work
34

35. Expand your already existing site with Lotus
Connections
■ Business issues at Rheinmetall:
 Seamless collaboration in a distributed organization across
departments and subsidiaries
 Tackle dynamics and response times
 Flexible and process oriented
organization and team structure
■ Experience
 Rheinmetall used a collaboration
solution since 2001, but it went out
of maintenance
■ Intensive market evaluations
in 2006 and 2008
■ Final decision for IBM‘s Collaboration
Suite including Lotus Connections,
Lotus Quickr and Lotus Sametime
■ All integrated into their SAP Portal

36. Vibrant, Interactive Communities Deliver
Innovations
■ Customer Service
 Tap employee and customer experience to find
innovative solutions to problems
 EVERY successful company has expert
customers willing to help others
■ Focus Group Communities
 Composed of key customers and product
development staff
 Deliver feedback on potential new products and
services
 Cheaper, faster and broader feedback
■ Grass Roots Communities
 Fill unmet customer needs
 Can be focused geographically, demographics,
etc
■ Business Value
 Lower customer support costs
 Drive product innovation
 Increase customer loyalty and site visits
36

37. IBM and SuccessFactors Workforce Talent
Management
■ Populate profiles with education,
prior experience, previous
employers from SuccessFactors
■ Expanded Profile Card visible from
both applications
■ Access social data and tagging
from within Success Factors
■ Business Value
 Apply the best skills and
experience to the tough
projects
 Social data helps
managers make better
career development
and talent management
decisions
 Firms that focus on talent
management generate
*Source: Mobilizing Minds Lowell L. L Bryan and Claudia L. I. Joyce
more profit/employee * 37
 IBM GBS and SuccessFactors solution

38. Social Commerce
WebSphere Commerce and
Lotus Connections
 Integrating social data, like blogs,
into the shopping experience
 Shoppers want to hear from other
shoppers – not you
 Your customers can supply the best Blog entry
ideas about changes to your Ratings
products
 Business Value
 Improve the customer
relationships and increase e-
commerce transaction rates
 Mine innovative ideas from
customers for new products
Blog entry
 Comments

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 Available today through IBM services

39. Extending the Lotus Connections Platform
IBM Services Partner Offerings Google Gadgets
Offerings
Lotus Atlas
Social
Network
visualizations
Login with
Facebook Adoption
Connect Metrics Reporting
Download at: http://greenhouse.lotus.com/plugins
& many more & many more Learn to make your own at:
http://www.ibm.com/developerworks/lotus/library/connection
custom solutions http://catalog.lotus.com
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40. How Social Software from IBM Meets Today's
Business Imperatives
I NEED TO WORK SMARTER I NEED AN ADVANTAGE
I NEED MORE INSIGHT
Access the power of the right
Easily locate the existing Team and personal places
information from the right
expertise in your organization deliver information that is
people, from applications you
reliable, secure, and in
use everyday
Leverage enterprise assets context
and unlock content from email Speed time to market by
inboxes Discover trends and research
applying the best resource
via Bookmarks
and execution via Activities
Best practices can be shared
using Activities templates or Blogs provides subject
Adapt rapidly to new situations
Quickr Places matter experts and teams a
while meeting requirements
way to share industry insight
for content and business
controls
SMART WORK AGILITY INNOVATION
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41. Lotus Connections Roadmap

42. Lotus Connections Roadmap
Lotus Lotus
Lotus Connections Connections
Connections 2.5 “Next” “Next +”
• Lotus Connections “Next +”
• Lotus Connections 2.5 • Lotus Connections “Next” 1. Photo and video sharing to support
consumer generated content and
Enhanced customer communities to 1 Recommendations to build broad,
1. increase B2C site visits
elevate relationships and revenue powerful, professional networks
2. Easy moderation of user generated
New files and wiki services to 2 Compliance and auditing to deliver value
2. content to provide safe customer
encourage collaboration of social software to regulated
communities
industries
3. Additional mobile access to empower 3. Community health metrics to drive results
customer-facing employees 3 Deeper integration with Lotus Quickr
and lower costs
teamplaces to improve productivity
4. Social profiles to promote adoption 4. Automated reputation verification to build
and discussion 4 Expand LotusLive Connections and IBM
trust for external networks
Cloud offerings to increase
deployment options 5. Develop security model to bridge with 3rd
party social network tools
6. Administration and deployment
improvements to lower TCO
Today (4Q 2009) 2010 2011 & beyond
1 Email
Additional Platforms, Connectors, and Plugins / Extensions
Digest
42
Product futures are directional in nature and does not imply any product plan commitment on the part of IBM. Plans are
subject to change at any time without notice.

43. Summary
● A flatter, smarter and smaller world creates new challenges
– A need to work smarter
– A need for more insight
– A need for advantage
–
● IBM is one of the leaders in Social Software for business and delivers
capability today to help meet those challenges
●
● New innovations will extend IBM's leadership
– More dynamic profiles allow employees to work smart and faster
– New Wiki and file sharing add powerful collaboration capabilities
– Richer, interactive communities to drive innovation from customers

43

44. Learn more about how Lotus Connections can work for You…
Latest product info, research, podcasts, and more
http:/www.ibm.com/lotus/connections
Developer Works
http://www.ibm.com/developerworks/lotus/products/connections/
Product documentation
http://www.ibm.com/developerworks/lotus/documentation/connections/
Synch.rono.us blog – keep up to date on Social Software activities @ IBM!
http://synch.rono.us/
Lotus Greenhouse – experience the software ‘live’
https://greenhouse.lotus.com/home/login.jsp
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45. Thank you!!
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46. Legal Notices
© IBM Corporation 2009. All Rights Reserved.
The information contained in this publication is provided for informational purposes only. While efforts were made to
verify the completeness and accuracy of the information contained in this publication, it is provided AS IS without
warranty of any kind, express or implied. In addition, this information is based on IBM’s current product plans and
strategy, which are subject to change by IBM without notice. IBM shall not be responsible for any damages arising out of
the use of, or otherwise related to, this publication or any other materials. Nothing contained in this publication is
intended to, nor shall have the effect of, creating any warranties or representations from IBM or its suppliers or
licensors, or altering the terms and conditions of the applicable license agreement governing the use of IBM software.
References in this publication to IBM products, programs, or services do not imply that they will be available in all
countries in which IBM operates. Product release dates and/or capabilities referenced in this presentation may change
at any time at IBM’s sole discretion based on market opportunities or other factors, and are not intended to be a
commitment to future product or feature availability in any way. Nothing contained in these materials is intended to,
nor shall have the effect of, stating or implying that any activities undertaken by you will result in any specific sales,
revenue growth or other results.
All customer examples described are presented as illustrations of how those customers have used IBM products and the
results they may have achieved. Actual environmental costs and performance characteristics may vary by customer.
IBM, the IBM logo, Lotus, Lotus Notes, Notes, Domino, Quickr, Sametime, WebSphere, UC2, PartnerWorld and
Lotusphere are trademarks of International Business Machines Corporation in the United States, other countries, or
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Other company, product, or service names may be trademarks or service marks of others.
Microsoft and Windows are trademarks of Microsoft Corporation in the United States, other countries, or both.
All references to Renovations refer to a fictitious company and are used for illustration purposes only.
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