This document discusses collaboration in healthcare project management. It notes that electronic health records have connected previously siloed patient data. Trends shaping collaboration include remote work growing rapidly and being done via cloud services. Key enablers of collaboration highlighted are cloud technologies, which allow sharing of files and plans from anywhere; social tools that accelerate collaboration; mobile access to documentation; and big data tools to gain insights. A customer story describes how cloud-based project management software helped improve efficiency. The document stresses that organizations need a culture of proactive sharing, like uploading documents to shared repositories, to truly enable collaboration.

1. Collaboration as the Heart
of Effective Project Management
Geneva Health Forum 2014
Andrew Filev
www.flickr.com/photos/wadem/3170694924

2. Impact of Collaboration
on Healthcare Delivery
• The advent of Electronic Health Records (EHRs)
• EHRs brought patient data from silos into connected systems
• In the US: since 2009, 44% of all institutions have adopted
EHRs
• In the EU: all will be able to access EHRs by 2020

3. Trends Shaping
Project Collaboration
www.flickr.com/photos/esparta/2183350276

4. 1. Remote Work is Rapidly Growing
• 80% deal with remote collaboration
• 43% spend more time working remotely today than
2-3 years ago
~ Wrike survey of 1,000 respondents
at all organizational levels
www.flickr.com/photos/armymedicine/7294904716

5. 2. Remote Collab Done via Cloud
Cloud services solve the challenges of
remote work:
• Storing and accessing the most accurate,
actionable info
• Communicating with colleagues

6. Workshop questions:
Remote Collaboration
• Is anyone part of a team that has remote workers?
• Or, do you do any remote work now — work you used to do
exclusively onsite?
• What cloud services do you use to get work done?
• What challenges do you face with remote collaboration?

7. Customer Success Story
Universal Research Co. (URC)
• Challenge: Coordinating travel and planning for 5
offices, 15 teams, 125 people
• Solution: Using Wrike for 4+ years now
• Results: Cut down volume of email. Increased efficiency
company-wide
www.flickr.com/photos/suri0832/6672599413

8. Key Tech
Enablers of Project
Collaboration
www.flickr.com/photos/lukema/11419750095

9. Cloud: Enables Collaboration
• Cloud services: resources available over internet
• Serves as the connecting tissue between all files, plans and work
data

10. Social: Enables Collaboration
• Social: not public posting, but discussions, sharing
• People are used to social (Facebook!)
• Social work tools accelerate collaboration
www.flickr.com/photos/ericabreetoe/8975517122

11. Mobile: Enables Collaboration
• Access documentation while attending to patient
• Patients connecting mobile to monitoring devices
• mHealth market: will grow to $20.7B by 2019

12. Big Data: Enables Collaboration
• Big Data is HUGE — often too big to see actionable insights
• With right tools, Big Data helps determine next steps

13. Workshop Questions: Collaboration Tools
• List the different tools your organization
or department uses to collaborate.
• Classify each of them as cloud, social, mobile and big
data.
• How do these tools accelerate collaboration for your
teams?
• Do you have any challenges with them?

14. Culture of Sharing:
the Backbone
of Collaboration
www.flickr.com/photos/lukema/12128106415

15. Orgs Need to Share
• Hindered accessibility is the top challenge for
workers*
• Typical organizational habits are “reactive
disclosure”, not proactive sharing: share only when
asked.
*Wrike survey of 1,000 respondents at all
organizational levels
www.flickr.com/photos/ben_grey/4582294721

16. Jumpstarting
the Culture of Sharing
Lead by example — make YOUR data accessible:
• Upload docs to cloud repository
• Forgo email for a proper tool
www.flickr.com/photos/crazysphinx/4071064709

17. Workshop Question:
How Do You Share?
• Does anyone have any examples of how new levels of
sharing in their organizations have improved their processes
or efficiency?

18. Takeaways
1. The way we work is evolving: from silos to more open
collaboration
2. We need to find the best tools to enhance collaboration in our
teams

19. Download the slides and get our
free eBook on remote collaboration:
http://go.wrike.com/wrike-workshop-geneva.html