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BRANDING &
MARKETING
For Commercial Photographers

           Bill Cramer/CEO
Promotion equals…


BRANDING
           Create a memorable identity
                    for your photography




           +
MARKETING
          Introduce that identity
                    to appropriate clients
BRANDING
Branding

PHOTOGRAPHIC IDENTITY
 GRAPHIC IDENTITY
     Choose the right pictures
                      Design marketing materials
             to show
                                 to support those pictures
▹    Who you are, what you do, how you do it    ▹     Consistent, intelligent use of type, color
                                                      and graphics builds familiarity
▹    Specialties, style, audience
                                                ▹     Communicates your level of
▹    Not just about your “favorite” pictures
                                                      professionalism
▹    A good portfolio looks forward, not back
                                                ▹     In a nutshell: this is what it’s going to be
▹    In a nutshell: these are the kinds of            like to work with me
     pictures you can expect to get from me
Branding




PHOTOGRAPHIC
IDENTITY
What is my
photographic identity?
What you
like to do.
What you      What you
like to do.   are good
              at doing.
What you              What you
like to do.           are good
                      at doing.




         What the market
         wants from you.
What you              What you
like to do.           are good
                      at doing.




         What the market
         wants from you.
PHOTOGRAPHIC
 What you
 like to do.
                       What you
                       are good
                       at doing.




     IDENTITY
          What the market
          wants from you.
Generalist   Specialist
Branding




GRAPHIC IDENTITY
Graphic
Identity
            Ties together all of your marketing materials:
               Website
               Blog / Social Media
               Print Portfolio
               Mailers / Leave Behinds
               Stationery
WEBSITE
▹    Match URL to your company name— yourname.com or yournamephotography.com
▹    Consistent use of work mark/logo, color, design
▹    Large images
▹    Logical sections with meaningful names
▹    Concise galleries < 30 images
▹    Intuitive navigation—show what gallery you are on, where you are in that gallery, make it
     easy to move forward and back
▹    No music, no elaborate intros, no splash page, no water marks, no “recent work” section
▹    Mobile device friendly
WEBSITE
▹    Contact page with contact info and location
▹    About page with short bio and picture of you
▹    Link to blog and social media
▹    If images can be dragged off your site, include metadata with name, copyright, and contact
     info
▹    Check spelling, punctuation, grammar
▹    Make sure copyright notice is current
▹    Update photos regularly
BLOG/SOCIAL MEDIA
▹    Coordinate (but don’t duplicate) the look with your main website
PRINT PORTFOLIO
▹    Still important for big jobs
▹    Makes a great conversation piece for face to face meetings
▹    Make it visually consistent with your website, but not a printed version of it
▹    Include your logo/word mark, contact information
▹    Pick materials that suit your style and audience
▹    Update regularly
MAILERS/LEAVE BEHINDS
     Most get thrown away,
      so do what you can
         to stand out…
▹    E-Mailer
▹    Post card
▹    Accordion
▹    Booklet
MAILERS/LEAVE BEHINDS
     Most get thrown away,
      so do what you can
         to stand out…
▹    E-Mailer
▹    Post card
▹    Accordion
▹    Booklet
▹    Cupcakes
STATIONERY
▹    Business Card
▹    Letterhead
▹    #10 Envelope
▹    Crack-N-Peel Label
▹    Same look as your other marketing materials
▹    Design is important, but function comes first
Branding




THE LITTLE THINGS
THE LITTLE THINGS
▹    What’s your email address? Should match your url
▹    What do your emails look like? Normal sized (black or dark gray) text
▹    Do you have a proper email signature?
▹    What do your estimates look like? Treatments when appropriate
▹    How do you answer the phone? What does your outgoing message say?
▹    How do you dress?
▹    Are you responsive to emails and phone calls?
▹    Are you nice? Are you easy to get along with?
▹    Do you send thank you notes to your clients after a big job?
▹    Everything you do, say and create is part of your brand
Case study

Mark Katzman
  Lifestyle, St. Louis
Case study

Jonathan Chapman
    Lifestyle, Minneapolis
MARKETING
Promotion equals…


BRANDING
           Create a memorable identity
                    for your photography




           +
MARKETING
          Introduce that identity
                    to appropriate clients
Marketing

PASSIVE MARKETING
                                   ACTIVE MARKETING
      Make it easy for clients
                           Seek out clients who are
           to find you
                                         right for you
▹    You never know who might relate to your         ▹    Take charge of your career path
     work                                            ▹    Get where you want to go
▹    There are a lot of clients out there that you
     don’t know exist
Marketing




PASSIVE
MARKETING
Passive
             Website
             Blog

Marketing
   Social Media
             Online Photographer Directories
             Printed Source Books
             Ads
             Picture Agencies
             Reps
             Editorial Credits
             Contests
             News Releases
             SEO
             SMO
WEBSITE
▹    The only absolutely essential marketing tool
▹    Centerpiece of every photographer’s promotional efforts
▹    Your other marketing tools should drive viewers here
BLOG
▹    Highly recommended
▹    Opportunity to talk about your process and about your recent projects
▹    Helps bring out your personality, allows clients get to know you
▹    Helps with SEO
SOCIAL MEDIA
ONLINE PHOTOGRAPHER DIRECTORIES
PRINTED SOURCE BOOKS
ADS
PICTURE AGENCIES
REPS
EDITORIAL CREDITS
CONTESTS
NEWS RELEASES
SEO (Search Engine Optimization)
SEO TIPS
▹         Avoid Flash (unless you have an HTML ghost site behind it)
▹         Tag your photos so search engines can recognize them
     ▹      Example: Portrait Photographer Philadelphia, PA Bill Cramer Photography
▹         Link to other relevant sites and have relevant sites link to you
▹         A blog is a great place to include lots of relevant text that search engines look for
SEM (Search Engine Marketing)
Marketing




ACTIVE
MARKETING
Active   Research
             Customer Relationship Management (CRM)

Marketing
   Prospect Contact Lists
             Email Broadcasting Services
             Mass E-mailers / Print Mailers
             Individual Emails / Print Mailers
             Phone Calls
             Portfolio Meetings
             Industry Events
RESEARCH
▹    Ad Agencies            ▹    Record Companies
▹    Magazines              ▹    Fashion, cosmetics
▹    Corporations           ▹    Media Companies
▹    Graphic Design Firms   ▹    Architects
▹    Non-Profits            ▹    Department Stores
▹    Book Publishers        ▹    Institutions, schools, hospitals
CUSTOMER RELATIONSHIP
MANAGEMENT (CRM)
PROSPECT CONTACT LISTS
▹    Agency Access, Creative Access, File FX
▹    Find and target the right clients for you
▹    Build a list, then refine it over time
EMAIL BROADCASTING SERVICES
MASS E-MAILERS/PRINT MAILERS
▹    Spray and pray?
▹    Limit your list to relevant prospects (don’t add to the noise)
▹    Use catchy subject lines, but don’t try to fake people out
INDIVIDUAL EMAILS/PRINT MAILERS
▹    Personalize each email by drawing a connection between what you’re offering and the
     needs of that particular client
▹    Much more time consuming than mass emails, but can be more effective too
PHONE CALLS
▹         Have a purpose
     ▹      Get a meeting
     ▹      Pitch a project
▹         Send some emailers or print mailers first to build familiarity
▹         Create a script so you know what you’re going to say
▹         Research the client before you call so you know that you’re relevant to them
PORTFOLIO MEETINGS
▹    Meet with clients who are
     most important to you (and
     the best match for you)
▹    Clients are generally
     interested in meeting with
     photographers who are
     relevant to their needs
INDUSTRY EVENTS
▹    Speed-Dating (pay-to-play) style
     portfolio reviews
▹    Art Directors Club and other
     associations are opportunities to
     meet clients
Marketing



WORD OF MOUTH /
NETWORKING /
CHANCE MEETINGS
You can’t do it all.
Shoot
                       pictures




 Show marketing                     Integrate them into
materials to clients              your marketing materials
RESULTS
Results




WHAT’S ALL THIS
TRYING TO
ACCOMPLISH?
For the photographer: work with
  clients who are right for you.
For the creative: build a level of
comfort so that they’re willing to
     take a chance on you.
More
                               Resources
Go to our blog and navigate to How We Help Photographers  Resources

                        Expert Advice Articles
    Go to our blog and type in “Expert Advice:” into the search field

                       Print  iPad Portfolios
          Go to our blog and scroll down to YouTube Videos
Questions?
Thank you!
(The End)

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Branding & Marketing for Commercial Photographers | Phase One Chicago

  • 1. BRANDING & MARKETING For Commercial Photographers Bill Cramer/CEO
  • 2.
  • 3. Promotion equals… BRANDING Create a memorable identity for your photography + MARKETING Introduce that identity to appropriate clients
  • 5. Branding PHOTOGRAPHIC IDENTITY GRAPHIC IDENTITY Choose the right pictures Design marketing materials to show to support those pictures ▹  Who you are, what you do, how you do it ▹  Consistent, intelligent use of type, color and graphics builds familiarity ▹  Specialties, style, audience ▹  Communicates your level of ▹  Not just about your “favorite” pictures professionalism ▹  A good portfolio looks forward, not back ▹  In a nutshell: this is what it’s going to be ▹  In a nutshell: these are the kinds of like to work with me pictures you can expect to get from me
  • 9. What you What you like to do. are good at doing.
  • 10. What you What you like to do. are good at doing. What the market wants from you.
  • 11. What you What you like to do. are good at doing. What the market wants from you.
  • 12. PHOTOGRAPHIC What you like to do. What you are good at doing. IDENTITY What the market wants from you.
  • 13. Generalist Specialist
  • 15. Graphic Identity Ties together all of your marketing materials: Website Blog / Social Media Print Portfolio Mailers / Leave Behinds Stationery
  • 16. WEBSITE ▹  Match URL to your company name— yourname.com or yournamephotography.com ▹  Consistent use of work mark/logo, color, design ▹  Large images ▹  Logical sections with meaningful names ▹  Concise galleries < 30 images ▹  Intuitive navigation—show what gallery you are on, where you are in that gallery, make it easy to move forward and back ▹  No music, no elaborate intros, no splash page, no water marks, no “recent work” section ▹  Mobile device friendly
  • 17. WEBSITE ▹  Contact page with contact info and location ▹  About page with short bio and picture of you ▹  Link to blog and social media ▹  If images can be dragged off your site, include metadata with name, copyright, and contact info ▹  Check spelling, punctuation, grammar ▹  Make sure copyright notice is current ▹  Update photos regularly
  • 18. BLOG/SOCIAL MEDIA ▹  Coordinate (but don’t duplicate) the look with your main website
  • 19. PRINT PORTFOLIO ▹  Still important for big jobs ▹  Makes a great conversation piece for face to face meetings ▹  Make it visually consistent with your website, but not a printed version of it ▹  Include your logo/word mark, contact information ▹  Pick materials that suit your style and audience ▹  Update regularly
  • 20. MAILERS/LEAVE BEHINDS Most get thrown away, so do what you can to stand out… ▹  E-Mailer ▹  Post card ▹  Accordion ▹  Booklet
  • 21. MAILERS/LEAVE BEHINDS Most get thrown away, so do what you can to stand out… ▹  E-Mailer ▹  Post card ▹  Accordion ▹  Booklet ▹  Cupcakes
  • 22. STATIONERY ▹  Business Card ▹  Letterhead ▹  #10 Envelope ▹  Crack-N-Peel Label ▹  Same look as your other marketing materials ▹  Design is important, but function comes first
  • 24. THE LITTLE THINGS ▹  What’s your email address? Should match your url ▹  What do your emails look like? Normal sized (black or dark gray) text ▹  Do you have a proper email signature? ▹  What do your estimates look like? Treatments when appropriate ▹  How do you answer the phone? What does your outgoing message say? ▹  How do you dress? ▹  Are you responsive to emails and phone calls? ▹  Are you nice? Are you easy to get along with? ▹  Do you send thank you notes to your clients after a big job? ▹  Everything you do, say and create is part of your brand
  • 25. Case study Mark Katzman Lifestyle, St. Louis
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  • 52. Case study Jonathan Chapman Lifestyle, Minneapolis
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  • 71.
  • 73. Promotion equals… BRANDING Create a memorable identity for your photography + MARKETING Introduce that identity to appropriate clients
  • 74. Marketing PASSIVE MARKETING ACTIVE MARKETING Make it easy for clients Seek out clients who are to find you right for you ▹  You never know who might relate to your ▹  Take charge of your career path work ▹  Get where you want to go ▹  There are a lot of clients out there that you don’t know exist
  • 76. Passive Website Blog Marketing Social Media Online Photographer Directories Printed Source Books Ads Picture Agencies Reps Editorial Credits Contests News Releases SEO SMO
  • 77. WEBSITE ▹  The only absolutely essential marketing tool ▹  Centerpiece of every photographer’s promotional efforts ▹  Your other marketing tools should drive viewers here
  • 78. BLOG ▹  Highly recommended ▹  Opportunity to talk about your process and about your recent projects ▹  Helps bring out your personality, allows clients get to know you ▹  Helps with SEO
  • 80.
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  • 86. ADS
  • 88. REPS
  • 92. SEO (Search Engine Optimization)
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  • 96. SEO TIPS ▹  Avoid Flash (unless you have an HTML ghost site behind it) ▹  Tag your photos so search engines can recognize them ▹  Example: Portrait Photographer Philadelphia, PA Bill Cramer Photography ▹  Link to other relevant sites and have relevant sites link to you ▹  A blog is a great place to include lots of relevant text that search engines look for
  • 97. SEM (Search Engine Marketing)
  • 99. Active Research Customer Relationship Management (CRM) Marketing Prospect Contact Lists Email Broadcasting Services Mass E-mailers / Print Mailers Individual Emails / Print Mailers Phone Calls Portfolio Meetings Industry Events
  • 100. RESEARCH ▹  Ad Agencies ▹  Record Companies ▹  Magazines ▹  Fashion, cosmetics ▹  Corporations ▹  Media Companies ▹  Graphic Design Firms ▹  Architects ▹  Non-Profits ▹  Department Stores ▹  Book Publishers ▹  Institutions, schools, hospitals
  • 102. PROSPECT CONTACT LISTS ▹  Agency Access, Creative Access, File FX ▹  Find and target the right clients for you ▹  Build a list, then refine it over time
  • 104. MASS E-MAILERS/PRINT MAILERS ▹  Spray and pray? ▹  Limit your list to relevant prospects (don’t add to the noise) ▹  Use catchy subject lines, but don’t try to fake people out
  • 105. INDIVIDUAL EMAILS/PRINT MAILERS ▹  Personalize each email by drawing a connection between what you’re offering and the needs of that particular client ▹  Much more time consuming than mass emails, but can be more effective too
  • 106. PHONE CALLS ▹  Have a purpose ▹  Get a meeting ▹  Pitch a project ▹  Send some emailers or print mailers first to build familiarity ▹  Create a script so you know what you’re going to say ▹  Research the client before you call so you know that you’re relevant to them
  • 107. PORTFOLIO MEETINGS ▹  Meet with clients who are most important to you (and the best match for you) ▹  Clients are generally interested in meeting with photographers who are relevant to their needs
  • 108. INDUSTRY EVENTS ▹  Speed-Dating (pay-to-play) style portfolio reviews ▹  Art Directors Club and other associations are opportunities to meet clients
  • 109. Marketing WORD OF MOUTH / NETWORKING / CHANCE MEETINGS
  • 110. You can’t do it all.
  • 111. Shoot pictures Show marketing Integrate them into materials to clients your marketing materials
  • 114. For the photographer: work with clients who are right for you.
  • 115. For the creative: build a level of comfort so that they’re willing to take a chance on you.
  • 116. More Resources Go to our blog and navigate to How We Help Photographers Resources Expert Advice Articles Go to our blog and type in “Expert Advice:” into the search field Print iPad Portfolios Go to our blog and scroll down to YouTube Videos