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On Context
Methods and Mindsets for Situational Awareness
WILLIAM EVANS
Copyright © 2016-2018 William Evans
The Problem
(Spaces)
§ Organizational Debt
§ Scale Agile Everywhere!
§ Bi-Modal Asshattery
§ Sprinkle me some DevOps
§ But Deming said…(and other name-dropping)
§ It’s about Culture (whatever the *fuck that is)
§ Local Optima
Copyright © 2016-2018 William Evans
“The bastard form of mass
culture is humiliated
repetition... always new books,
new programs, new films,
news items, but always the
same meaning.”
― Roland Barthes
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
SCALING AGILE
“Perversion, at its most fundamental,
resides in the formal structure of how
the subject relates to truth and speech.
The pervert claims direct access to some
figure of the big other ( from God or
history, Gartner or Forrester), so that,
dispelling all the ambiguity of language,
he is able to act directly as the
instrument of the big other's will.”
Žižek on
Perversion
§ Start with the context.
§ Whole system(s), not local optima.
§ Both value streams and value chains are important.
§ Adapt processes & methods based on situational
awareness inside of culture.
§ Methods are methods, not religions.
§ Consume uncertainty with small experiments to
create more information.
§ Change starts small through practice modulated by
habitus with respect to culture.
Key Takeaways
Ontological Design is the design
of ways of being — not just
the purposeful creation of
mental scafolding, but rather
facilitating the evolution of
human capability within social
systems.
Social systems focused on
catalyzing, facilitating, and
enabling situated and embodied
human cognition and action.
Ontological Design
“To begin simply, ontological designing is a way of
characterising the relation between human
beings and lifeworlds.” - Anne-Marie Willis
“The intentional creation
of purposeful systems.”
— Jabe Bloom
ASSUMPTION 1
We all exist (beingness)
with(in) system(s).
ASSUMPTION 2
We are all responsible for
the design, development,
and maintenance of systems
that ideally* create value.
ASSUMPTION 3
We are in this to create.
Specifically we are in this
to create value – that is to
create things that solve
problems for customers
for which they are willing
to exchange some value.
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
ASSUMPTION 4
I believe Agile (and) Lean(x), affords better
ways of creating new things of value.
B E C A U S E :
• Tight feedback loops
• Small batches to ship value
• Customer interactions
• Experimentation
• Incremental and iterative
Boundaries
“There was a wall. It did not look important. It was
built of uncut rocks roughly mortared. An adult
could look right over it, and even a child could climb
it. Where it crossed the roadway, instead of having a
gate it degenerated into mere geometry, a line, an idea
of boundary. But the idea was real. It was important.
For seven generations there had been nothing in the
world more important than that wall.
Like all walls it was ambiguous, two-faced. What
was inside it and what was outside it depended upon
which side of it you were on.”
— Ursula Le Guin, The Dispossessed
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
As organizations grow, scale, and mature, they develop
structures, policies, rules, norms, and taboos most
appropriate for their maturity and the exploitation of
existing value streams.
To become more resilient and capable of strategic play,
exploration, and evolution, they will need to ‘refactor the
code’ of the organization? Organizational debt becomes a
context-free constraint on survivability.
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Organizational Debt
Organizational Debt
But What is Culture?
“A pattern of shared basic assumptions
learned by a group as it solved its problems of
external adaptation and internal integration
(…) A product of joint learning.”
– Edgar Schein
Organizations are socio-technical systems
in which the modalityof external
adaptation and the solutioning of internal
integration problems are interdependent,
co-evolving, and complex.
Culture as Webs
“Man is an animal
suspended in webs of
significance he himself has
spun. I take culture to be
those webs.”
– Clifford Geertz
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Webs of Signification
Sensemaking
Semantics
“Meaning exists in the
interactions between things,
not in the things themselves.”
– Alicia Juarrero
Sensemaking Systems
“A system is not a sum of behaviors of its
parts; it’s a product of their interactions.”
— Russel Ackoff
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Foucault on Power
• Legitimate Power which is formal authority in a hierarchy.
• Expert Power is derived from possessing knowledge or
expertise in a particular area.
• Referent Power is based on the use and exercise of
interpersonal relationships a person cultivates and social
capital a person accumulates.
• Coercive Power is derived from a person’s ability and
willingness to influence others through threats, violence, or
sanctions.
• Reward Power arises from a person’s ability to influence the
allocation of incentives within an organization including pay,
appraisals and promotions
• Informational Power relates to a person’s ability to control
the flow of information and disinformation within a social
group.
“There is no power relation without a
correlative constitution of a field of
knowledge, nor any knowledge that does not
presuppose at the same time power relations.”
– Michel FoucaultFrench, John R. and Raven, Bertram (1959) The Bases of Social Power. Studies in Social Power
Structuring
Structures
Power is created and
recreated culturally and
symbolically, and re-
legitimizes itself through
the interactions between
agents and structure.
Bourdieu’s Habitus
“The relation to ‘what is possible’ is
ultimately a relation to power.”
— pierre bourdieu
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Habitus
Habitus is ‘the way society
becomes deposited in persons in
the form of lasting dispositions,
or trained capacities and
structured propensities to think,
feel and act in determinant ways,
which then guide them’.
Practice (or habit) isn't a matter
of cultural conformity to
structures of power - there is an
interaction between agency and
structure - it is adaptive (or
some some cases maladaptive)
but also strategic, reactive and
active, as well as modulated by
cultural signifiers whilst
temporally influenced by them.
Practices
A field is a network, structure or
set of relationships in which
people express and reproduce
their dispositionality, where they
engage in practice, and where
they compete for the
distribution of different kinds of
capital.
Fields
Habitus is constituted through the
exchange of 4 kinds of capital
between agents in a field modulated
by habitus:
§ Financial capital
§ Social capital
§ Cultural capital
§ Symbolic capital
Four Capital(s)
Four Capital(s)
Identity Management
Agents take action within a system
through the performance of context-
aware identities.
Identies are managed, and co-evolve
within the system and are sustainted
to act through the exchange of
various capitals.
Capitals enable agents to perform
their identities within microcultural
boundaries.
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Facing the Problem
“Convictions are more dangerous
foes of truth than lies.”
— Friedrich Nietzsche
SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
Mapping the Domain
Evolution
Evolution
Three Horizons View
Methods to Context
Praxis to Domain Mapping
FROM WARDLEY, SIMON, “ON PIONEERS, SETTLERS, TOWN PLANNERS AND THEFT.”
Dispositions to Domains
Situational Dynamics
FROM WARDLEY, SIMON, “ON PIONEERS, SETTLERS, TOWN PLANNERS AND THEFT.”
Habitus Dynamics
Tribal Dynamics
Heretics
Heretics are agents with(in) a system,
characterized by a practical evaluation
and mastery of the terrain to see new
opportunities to create new
knowledge outside the ortho(doxa).
High Priests
High Priests are agents acting within a
system whose dispositionality allows
them to evolve new knowledge from
heretics into the system, integrating it
with the power structure, extracting
the value, enforcing behavioral norms,
and maintaining the system of power
flows through the gospel.
Hagiolotry
Hagiolotry is simply the making of
saints. Sometimes High Priests can
become saints, but more often than
not it’s the heretics that become
saints after execution.
Saints act as powerful attractors
within a social system, and can reify
unstated, tacit, or taboo stories to
bind actions.
Contextual Awareness
§ What are requisite variety of dispositions and practices for
pioneers (heretics*), as well as the processes and methods
deployed are different than in other domains?
* Remember that heretics
have a history of getting
burned at the stake.
Contextual Awareness
§ What are requisite variety of dispositions and practices for
pioneers (heretics*), as well as the processes and methods
deployed are different than in other domains?
§ It’s about the movement between domains, and the
interactions between teams and across domains where
novelty can turn into capability.
* Remember that heretics
have a history of getting
burned at the stake.
Contextual Awareness
§ What are requisite variety of dispositions and practices for
pioneers (heretics*), as well as the processes and methods
deployed are different than in other domains?
§ It’s about the movement between domains, and the
interactions between teams and across domains where
novelty can turn into capability.
§ Expertise (High Priests*) is important and valuable, but can
also become a trap.
* Remember that heretics
have a history of getting
burned at the stake.
Contextual Awareness
§ What are requisite variety of dispositions and practices for
pioneers (heretics*), as well as the processes and methods
deployed are different than in other domains?
§ It’s about the movement between domains, and the
interactions between teams and across domains where
novelty can turn into capability.
§ Expertise (High Priests*) is important and valuable, but can
also become a trap.
§ Be pragmatic in your approach to the application of
methods and practices. Thought leaders aren’t saints that
should be followed blindly.
* Remember that heretics
have a history of getting
burned at the stake.
Final Thoughts
§ Start with the context.
§ Whole system(s), not local optima.
§ Both value streams and value chains are important.
§ Adapt processes & methods based on situational
awareness inside of culture.
§ Methods are methods, not religions.
§ Consume uncertainty with small experiments to create
more information.
§ Change starts small through practice modulated by
habitus with respect to culture.
References
Bourdieu, P. (1980). The Logic of Practice. Stanford,
Stanford University Press.
Bourdieu, P. (1984). Distinction: A Social Critique of the
Judgement of Taste. London, Routledge.
Bourdieu, P. (1986). ‘The Forms of Capital’. Handbook of
Theory and Research for the Sociology of Capital. J. G.
Richardson. New York, Greenwood Press: 241-58.
Foucault, M. (1991). Discipline and Punish: the birth of a
prison. London, Penguin.
Foucault, Michel. "The Subject and Power." In Michel
Foucault: Beyond Structuralism and Hermeneutics,
edited by H. Dreyfus and P. Rabinow, pp. 208-226. 2nd
ed. Chicago: The University of Chicago Press, 1983.
Gaventa, J. (2003). Power after Lukes: a review of the
literature, Brighton: Institute of Development Studies.
Geertz, Clifford (1977), The Interpretation of Culture,
Basic Books Classics
Juarrero, Alicia (2002). Dynamics in Action, MIT Press,
Cambridge, Massachusettes
Moncrieffe, J. (2006). “The Power of Stigma: Encounters
with ‘Street Children’ and ‘Restavecs’ in Haiti.” IDS
Bulletin 37(6): 31-46.
VeneKlasen, L. and V. Miller (2002). A New Weave of
Power, People and Politics: The Action Guide for
Advocacy and Citizen Participation. Oklahoma City,
World Neighbors.
Wardley, Simon, “On Pioneers, Settlers, Town Planners
and Theft.”
Wardley, Simon, “An introduction to Wardley (Value
Chain) Mapping”
THANKS
Will Evans
will@semanticfoundry.com
@SemanticWill
http://semanticfoundry.com
http://linkedin/in/semanticwill
Copyright © 2016-2017 William EvansCopyright © 2016-2017 William Evans

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On Context: Methods and Mindsets for Situational Awareness

  • 1. On Context Methods and Mindsets for Situational Awareness WILLIAM EVANS Copyright © 2016-2018 William Evans
  • 2. The Problem (Spaces) § Organizational Debt § Scale Agile Everywhere! § Bi-Modal Asshattery § Sprinkle me some DevOps § But Deming said…(and other name-dropping) § It’s about Culture (whatever the *fuck that is) § Local Optima Copyright © 2016-2018 William Evans
  • 3. “The bastard form of mass culture is humiliated repetition... always new books, new programs, new films, news items, but always the same meaning.” ― Roland Barthes SEMANTIC FOUNDRY ATELIERMADE WITH LOVE SCALING AGILE
  • 4. “Perversion, at its most fundamental, resides in the formal structure of how the subject relates to truth and speech. The pervert claims direct access to some figure of the big other ( from God or history, Gartner or Forrester), so that, dispelling all the ambiguity of language, he is able to act directly as the instrument of the big other's will.” Žižek on Perversion
  • 5. § Start with the context. § Whole system(s), not local optima. § Both value streams and value chains are important. § Adapt processes & methods based on situational awareness inside of culture. § Methods are methods, not religions. § Consume uncertainty with small experiments to create more information. § Change starts small through practice modulated by habitus with respect to culture. Key Takeaways
  • 6. Ontological Design is the design of ways of being — not just the purposeful creation of mental scafolding, but rather facilitating the evolution of human capability within social systems. Social systems focused on catalyzing, facilitating, and enabling situated and embodied human cognition and action. Ontological Design “To begin simply, ontological designing is a way of characterising the relation between human beings and lifeworlds.” - Anne-Marie Willis
  • 7. “The intentional creation of purposeful systems.” — Jabe Bloom
  • 8. ASSUMPTION 1 We all exist (beingness) with(in) system(s).
  • 9. ASSUMPTION 2 We are all responsible for the design, development, and maintenance of systems that ideally* create value.
  • 10. ASSUMPTION 3 We are in this to create. Specifically we are in this to create value – that is to create things that solve problems for customers for which they are willing to exchange some value. SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 11. ASSUMPTION 4 I believe Agile (and) Lean(x), affords better ways of creating new things of value. B E C A U S E : • Tight feedback loops • Small batches to ship value • Customer interactions • Experimentation • Incremental and iterative
  • 12. Boundaries “There was a wall. It did not look important. It was built of uncut rocks roughly mortared. An adult could look right over it, and even a child could climb it. Where it crossed the roadway, instead of having a gate it degenerated into mere geometry, a line, an idea of boundary. But the idea was real. It was important. For seven generations there had been nothing in the world more important than that wall. Like all walls it was ambiguous, two-faced. What was inside it and what was outside it depended upon which side of it you were on.” — Ursula Le Guin, The Dispossessed SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 13. As organizations grow, scale, and mature, they develop structures, policies, rules, norms, and taboos most appropriate for their maturity and the exploitation of existing value streams. To become more resilient and capable of strategic play, exploration, and evolution, they will need to ‘refactor the code’ of the organization? Organizational debt becomes a context-free constraint on survivability. SEMANTIC FOUNDRY ATELIERMADE WITH LOVE Organizational Debt
  • 15. But What is Culture? “A pattern of shared basic assumptions learned by a group as it solved its problems of external adaptation and internal integration (…) A product of joint learning.” – Edgar Schein Organizations are socio-technical systems in which the modalityof external adaptation and the solutioning of internal integration problems are interdependent, co-evolving, and complex.
  • 16. Culture as Webs “Man is an animal suspended in webs of significance he himself has spun. I take culture to be those webs.” – Clifford Geertz SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 18. Sensemaking Semantics “Meaning exists in the interactions between things, not in the things themselves.” – Alicia Juarrero
  • 19. Sensemaking Systems “A system is not a sum of behaviors of its parts; it’s a product of their interactions.” — Russel Ackoff SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 20. Foucault on Power • Legitimate Power which is formal authority in a hierarchy. • Expert Power is derived from possessing knowledge or expertise in a particular area. • Referent Power is based on the use and exercise of interpersonal relationships a person cultivates and social capital a person accumulates. • Coercive Power is derived from a person’s ability and willingness to influence others through threats, violence, or sanctions. • Reward Power arises from a person’s ability to influence the allocation of incentives within an organization including pay, appraisals and promotions • Informational Power relates to a person’s ability to control the flow of information and disinformation within a social group. “There is no power relation without a correlative constitution of a field of knowledge, nor any knowledge that does not presuppose at the same time power relations.” – Michel FoucaultFrench, John R. and Raven, Bertram (1959) The Bases of Social Power. Studies in Social Power
  • 21. Structuring Structures Power is created and recreated culturally and symbolically, and re- legitimizes itself through the interactions between agents and structure.
  • 22. Bourdieu’s Habitus “The relation to ‘what is possible’ is ultimately a relation to power.” — pierre bourdieu SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 23. Habitus Habitus is ‘the way society becomes deposited in persons in the form of lasting dispositions, or trained capacities and structured propensities to think, feel and act in determinant ways, which then guide them’.
  • 24. Practice (or habit) isn't a matter of cultural conformity to structures of power - there is an interaction between agency and structure - it is adaptive (or some some cases maladaptive) but also strategic, reactive and active, as well as modulated by cultural signifiers whilst temporally influenced by them. Practices
  • 25. A field is a network, structure or set of relationships in which people express and reproduce their dispositionality, where they engage in practice, and where they compete for the distribution of different kinds of capital. Fields
  • 26. Habitus is constituted through the exchange of 4 kinds of capital between agents in a field modulated by habitus: § Financial capital § Social capital § Cultural capital § Symbolic capital Four Capital(s)
  • 28. Identity Management Agents take action within a system through the performance of context- aware identities. Identies are managed, and co-evolve within the system and are sustainted to act through the exchange of various capitals. Capitals enable agents to perform their identities within microcultural boundaries. SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 29. Facing the Problem “Convictions are more dangerous foes of truth than lies.” — Friedrich Nietzsche SEMANTIC FOUNDRY ATELIERMADE WITH LOVE
  • 35. Praxis to Domain Mapping FROM WARDLEY, SIMON, “ON PIONEERS, SETTLERS, TOWN PLANNERS AND THEFT.”
  • 37. Situational Dynamics FROM WARDLEY, SIMON, “ON PIONEERS, SETTLERS, TOWN PLANNERS AND THEFT.”
  • 40. Heretics Heretics are agents with(in) a system, characterized by a practical evaluation and mastery of the terrain to see new opportunities to create new knowledge outside the ortho(doxa).
  • 41. High Priests High Priests are agents acting within a system whose dispositionality allows them to evolve new knowledge from heretics into the system, integrating it with the power structure, extracting the value, enforcing behavioral norms, and maintaining the system of power flows through the gospel.
  • 42. Hagiolotry Hagiolotry is simply the making of saints. Sometimes High Priests can become saints, but more often than not it’s the heretics that become saints after execution. Saints act as powerful attractors within a social system, and can reify unstated, tacit, or taboo stories to bind actions.
  • 43. Contextual Awareness § What are requisite variety of dispositions and practices for pioneers (heretics*), as well as the processes and methods deployed are different than in other domains? * Remember that heretics have a history of getting burned at the stake.
  • 44. Contextual Awareness § What are requisite variety of dispositions and practices for pioneers (heretics*), as well as the processes and methods deployed are different than in other domains? § It’s about the movement between domains, and the interactions between teams and across domains where novelty can turn into capability. * Remember that heretics have a history of getting burned at the stake.
  • 45. Contextual Awareness § What are requisite variety of dispositions and practices for pioneers (heretics*), as well as the processes and methods deployed are different than in other domains? § It’s about the movement between domains, and the interactions between teams and across domains where novelty can turn into capability. § Expertise (High Priests*) is important and valuable, but can also become a trap. * Remember that heretics have a history of getting burned at the stake.
  • 46. Contextual Awareness § What are requisite variety of dispositions and practices for pioneers (heretics*), as well as the processes and methods deployed are different than in other domains? § It’s about the movement between domains, and the interactions between teams and across domains where novelty can turn into capability. § Expertise (High Priests*) is important and valuable, but can also become a trap. § Be pragmatic in your approach to the application of methods and practices. Thought leaders aren’t saints that should be followed blindly. * Remember that heretics have a history of getting burned at the stake.
  • 47. Final Thoughts § Start with the context. § Whole system(s), not local optima. § Both value streams and value chains are important. § Adapt processes & methods based on situational awareness inside of culture. § Methods are methods, not religions. § Consume uncertainty with small experiments to create more information. § Change starts small through practice modulated by habitus with respect to culture.
  • 48. References Bourdieu, P. (1980). The Logic of Practice. Stanford, Stanford University Press. Bourdieu, P. (1984). Distinction: A Social Critique of the Judgement of Taste. London, Routledge. Bourdieu, P. (1986). ‘The Forms of Capital’. Handbook of Theory and Research for the Sociology of Capital. J. G. Richardson. New York, Greenwood Press: 241-58. Foucault, M. (1991). Discipline and Punish: the birth of a prison. London, Penguin. Foucault, Michel. "The Subject and Power." In Michel Foucault: Beyond Structuralism and Hermeneutics, edited by H. Dreyfus and P. Rabinow, pp. 208-226. 2nd ed. Chicago: The University of Chicago Press, 1983. Gaventa, J. (2003). Power after Lukes: a review of the literature, Brighton: Institute of Development Studies. Geertz, Clifford (1977), The Interpretation of Culture, Basic Books Classics Juarrero, Alicia (2002). Dynamics in Action, MIT Press, Cambridge, Massachusettes Moncrieffe, J. (2006). “The Power of Stigma: Encounters with ‘Street Children’ and ‘Restavecs’ in Haiti.” IDS Bulletin 37(6): 31-46. VeneKlasen, L. and V. Miller (2002). A New Weave of Power, People and Politics: The Action Guide for Advocacy and Citizen Participation. Oklahoma City, World Neighbors. Wardley, Simon, “On Pioneers, Settlers, Town Planners and Theft.” Wardley, Simon, “An introduction to Wardley (Value Chain) Mapping”