2. Injustices that
the law will
rectify are
dwarfed by the
injustices it will
not. We
generally
consider non-actionable
injustices to be
frivolous
claims. The
parties’
“interests”
almost always
include non-actionable
injustices
which
mediation can
address.
Actionable
injustices
World of
Injustice
3. Employment Injustices
the Law Will Remedy
• Employment contract
– Specific duration
– Requiring cause for dismissal
• Termination, transfer, etc. that infringes on
specific public policy interest (exception to
at will doctrine)
– Refusing to act improperly – refuse to
engage in unlawful conspiracy
– Exercising a right (filing workers’ comp
claim)
– Whistle blowing (complaining about
misdeeds)
– Performing public duties (jury duty)
4. Improperly Motivated
Terminations, Demotions,
Reassignments, Etc.
• Support for a union
(NLRA)
• Race, color, religion,
sex or national origin
(Federal Civil Rights
Act)
• Age; veteran status,
disability, pregnancy,
indebtedness (federal
& state laws)
• Sexual or gender
preference (California)
• Quid pro quo or hostile
environment sexual
harassment
5. • median awards
– $151,800 men
– $75,000 for women (’88-’95)
• ’88 - cost of litigating 1 case averaged
$80K
• ’92 studies -- general reluctance to
terminate poorly performing employee
for fear of suit
• Research in accident
cases shows the further litigation
proceeds, the more distasteful the
experience for plaintiffs )
• plaintiffs frequently prevail
– 64 percent of the time when the
plaintiffs are executives; and,
– 42 percent of the time when they are
general laborers
6. • distributive justice, or
the perceived fairness
of outcomes
• procedural justice, or
the perceived fairness
of the procedures by
which outcomes are
determined
• interactional justice,
the perceived fairness
of the nuances of
interpersonal
treatment.
7. • negative experiences with
supervisors;
• Belief that processes used by the
supervisor are unfair.
• violations of procedural justice
• perceived violations of equity and
distributive justice
• perceived violations of
interactional justice
• survivors' attitudes toward their
organization are strongly
associated with their beliefs about
the fairness of the manner in which
their companies laid off other
workers
8. • unfair treatment carries a message of social exclusion,
threatening social identity
• extremely unfair treatment, carries message of rejection
• Resulting loss of self-esteem provokes vendetta effect
9. the greater hardship
associated with job loss,
the greater impact fairness
judgments have on
seeking redress
10. • Shorter notice of
impending termination
increases claiming
thoughts and actions.
– learn of dismissal when
company AmEx card is
rejected at a restaurant
– Learn of dismissal when
return to office after lunch
and find someone taking
name plate off the door
• Failure to provide
assistance in finding new
employment increases
claiming thoughts and
actions.
11. Naming,
Blaming and
Claiming
• “claiming” is a
multistage process.
– Begins with perception
that the event is
injurious.
– potential claimant
must then blame
someone other than
themselves for the
injury
– potential claimants
must possess the will,
the means, and the
know-how to pursue
their claims.
12. Though claimants'
actions may be
driven primarily by
loss, suit will not be
brought under the
contingency-fee
paradigm unless the
attorney believes
there will be a
sufficient financial
pay-off to justify the
attorney’s time and
expense.
13. • unfair, insensitive treatment at the
time of termination had twice
effect of next most potent factor
in bringing suit.
• Blame not strongly related to the
claiming process
• Some, but slight, support for
proposition that certain groups are
especially likely to sue
– Women’s, minorities’, and
union workers’ reasons lay as
much in perceptions of poor
treatment as in perceived
likelihood of success
• Best predictor of willingness to file
claims was highly educated
respondents
14. • people react to
nuances of
treatment and
style at the time
of termination
• quality of the
dismissal will
affect people’s
decision to
bring suit as
much as
termination
itself.
• fair, honest,
dignified
termination
should reduce
the temptation
to retaliate
through
litigation.
15. Employees
terminated in
most
disrespectful
fashion
• May seek to use
litigation to force
former employers
into a negative
relationship to
retrieve some of the
social identity lost
by a demeaning
dismissal
• the litigation, once
undertaken, will
likely continue until
the employee feels
some return of the
social identity they
lost in the
termination
experience
16. Non-Monetary
Offers of
Assistance
• good treatment of laid-off
or fired employees
– Give several weeks advance
warning
– provide help in finding new
employment
– Give honest accounts
– provide transitional alumni
status when possible
– provide symbols of positive
regard such as letters of
reference, departure gifts or
parties
– offer counseling to ease the
psychological shock of
employment termination
We can’t afford a golden parachute but Stanley
here is working on a nice paisley umbrella
17. Assistance with
the Financial
and Personal
Crisis of Job
Loss
• extend insurance
benefits
• offer generous
severance packages
• provide financial
planning services
• Offer ombuds programs
• Referral services
• Job re-training
resources
• Revamp personnel
policies
• Name something after
the person; retire his
employee number; give
certificate of merit, etc.
18. You Didn’t Think We’d
Ignore the Employer
Did You?
• Interests
– Fear of other claims
following this one no matter
how good the confidentiality
provisions
– Sense of being extorted
– Sense of vulnerability
– Fear of being “wrong,” i.e.,
that personnel policy or
practices & procedures not
up to par
– Management’s fears of
being blamed
– Sense of injustice
– Often paternal or maternal
attitude toward employees
& feelings of ingratitude
19. The Employer Seeks
Fairness as Much as
the Employee
• The way in which we respond to
adversity "often reflects the fact that
[our] prestige or status has been
threatened more than the fact that
[our] purchasing power has been
diminished." Miller, Disrespect and
the Experience of Injustice, Annual
Review of Psychology (2002).
• In other words, the corporate C.E.O.,
like any other kid on the block, will
retaliate when he feels he has been
disrespected.
• Conversely, research shows that
business people are reluctant to
recommend legal
• action if they believe that they and
their company have been treated
respectfully.
• Every commercial interaction, we are
told, "represents a social exchange
and every form of social behavior
represents a resource." Id.
• People's satisfaction with the
outcome of a commercial transaction
therefore "depends highly, and often
primarily, on their perception of the
fairness of those outcomes." Id.
Copyright 2006 Charles Fincher
Scribble-in-Law at LawComix.com