As a corporate responsibility professional, you understand the importance of focusing on complex social issues and creating social change. But what about creating positive change in yourself to gain a wider and deeper perspective of your role and the overall work of your company? Learn how to step out of your comfort zone to gain professional development and how pro bono volunteering can be the answer for employee volunteerism.
In this month’s Best Practice Network (BPN) Webcast, hosted by ACCP, we’ll hear from two thought-leaders in volunteerism and professional development. Katherine Campbell, Executive Director at Council for Certification in Volunteer Administration (CCVA), manages professional credentialing programs for leaders of volunteers. Amanda MacArthur, Vice President of Global Pro Bono & Engagement at PYXERA Global, designs and implements corporate social responsibility programs for the public and private sector focused on skills-based volunteerism. Both have extensive backgrounds in designing volunteer programs that benefit the organization, company, and individual. Register now!
Amanda MacArthur & Katherine Campbell are authors in VolunteerMatch’s new book Volunteer Engagement 2.0: Ideas and Insights Changing the World. They are just 2 of the 35 volunteer engagement experts sharing their knowledge on what’s next in volunteer engagement.
Book details: http://bit.ly/1HsI5tQ
August BPN - Professional Development: Using Your Skills to Get Ahead and Help Others
1. BPN
Professional Development: Using Your
Skills to Get Ahead and Help Others
Katie Campbell
Executive Director
Council for Certification in
Volunteer Administration
Speakers:
Facilitators:
Melinda Bostwick
VP, Member Services
ACCP
Amanda MacArthur
VP, Global Pro Bono & Engagement
PYXERA Global
Stephanie Hong
Manager, Engagement
VolunteerMatch
2. BPNHow To Ask Questions
• Type questions into the box on the
left side of the your screen
• Submit via Twitter to
@VM_Solutions using “#VMbpn”
• We will pose questions at the end of
the presentation
• A copy of the slides will be circulated
after the event
2
3. BPNWin the Book!
Find content like today’s topic &
more in VolunteerMatch’s new book
Volunteer Engagement 2.0: Ideas
and Insights Changing the World,
out now!
Enter for a chance to win by
tweeting #VMbpn during the
webcast!
Get 25% off your copy today:
www.bit.ly/accpVMbook
3
NEW!
4. BPN
Professional Development: Using Your
Skills to Get Ahead and Help Others
Katie Campbell
Executive Director
Council for Certification in
Volunteer Administration
Speakers:
Facilitators:
Melinda Bostwick
VP, Member Services
ACCP
Amanda MacArthur
VP, Global Pro Bono & Engagement
PYXERA Global
Stephanie Hong
Manager, Engagement
VolunteerMatch
6. BPN
• Our roles are focused on giving credit to others
• Our supervisors don’t know what we need/want
• Our employers don’t actively support it with
resources
• We approach it with a limited lens
• We are too busy!
Why P.D. Is Not a Priority
7. BPN
Potential Personal Benefits
• Increased self-awareness of strengths and weaknesses
• Increased confidence, affirmation from others
• Proof of skills and abilities
• Opportunities to practice and apply new knowledge
• Exposure to diverse people and settings beyond my
comfort zone
• Fresh challenges when the current job has become
stale
• Changes in how others perceive us
• A job promotion, pay raise, or re-positioning in the
organization
• Meaningful, enduring relationships
8. BPN
Step 1: Exploratory Thinking
• “I’m really curious about…”
• “I wish I was better at…”
• “I wish others regarded me as more…”
• “How do I feel about my work now? Would I like to
feel differently in the future?”
• “What is holding me back from taking a step to grow
or learn?”
• “What am I nervous/stressed about changing? Why?”
• “If I don’t do anything to improve my competence,
what might happen?”
• “Who might have advice to offer, or help me find
what I need?”
9. BPN
• Plain old networking
• Seek a mentor or coach
• Join a local, regional or national
affinity group
• Identify a peer career coach:
a relationship of equals
regular communication
focused on individual goals
shared resources, insights,
fresh perspectives
Step 2: Maximize the Power of
Colleagues
10. BPN
Step 3: Map Your Pathway
• Don’t get hung up on the entire
journey
• Include short- and long-term goals
• Break big steps into manageable
actions
• Set some deadlines
• Identify who else could be/will be
involved
• Include resources needed
• Record your journey and progress:
what, when, why, evidence,
reflections
11. BPN
• We are “canaries in the mine”
• Our roles are intrinsically
connected to the greater
community
• Professional development
leads to organizational
quality improvement
• Personal clarity & focus
improves job performance
The Ripple Effect: Beyond Ourselves
12. The Right Pro Bono
Expertise for the Job
Amanda MacArthur
Vice President, Global Pro Bono & Engagement
13. What is Pro Bono?
» Giving of one’s
professional skills to
deliver a product that
improves organizational
organizational capacity.
capacity.
» Volunteers offer time,
energy, and abilities
» Nonprofit offers valuable
time and resources for a
for a deliverable that has
the potential to be game-
changing
14. Why Companies Invest
Employees who participate are…
satisfaction than
traditional volunteers
high
47%
More likely to
report
142%
More likely to report job related skills
gained
True Impact “3rd annual Volunteerism ROI Tracker Report” 2012
16. Before You Start
Don’t compromise. If you feel like the appropriate skills aren’t available it’s better to postpone
or reconsider the scope of work.
IBM survey of managers and employees
• Make sure the right
decision makers are on
board
Find the
Right
People
• Schedule meetings in
advance
• Have initial meetings set
before the work begins so
volunteers can get started
immediately
Schedule
Meetings
• Get to know each other.
• To understand who you will be
working with research the
company and business culture
• Prepare a virtual or live
orientation prior to the start of
the project
Break the
Ice
17. Scope of Work
A good scope of work outlines
the
» Organizational background
background
» Project objective
» Existing challenge
» Requested deliverables
» Perceived impact
18. A S.M.A.R.T Road Map for Pro Bono
Create a strong scope of work, be clear and concise
S
• Be Clear and define the project
• Why is this important to your organization
• What has prevented you from achieving it to date
• What information does the volunteer need to be a success
pecific
easureableM
• What will success look like
• How will this project enable you to better serve your mission
• Are there metrics to collect/measure and report on
greed - Upon
• What are your expectations for project reporting,
communication, etc.
A
• Why now
• When do you need the deliverable
Timely
• What resources are available to support the
project & its implementation
• What are the constraints
Realistic
19. During the Project
Make the volunteers a part of your organization
1. Commit to the Project
Dedicate as much time as possible to the project. Build a
sustainable partnership with your volunteers by maximizing
your time with them.
3. Keep an Open Mind
Volunteers will encounter new ways of working during their
project. Working for a nonprofit is much different than
working for a private sector company. Keep an open mind
and communicate clearly if and when lines are crossed.
4. Be Flexible
Expect the unexpected, and be ready to adapt quickly to
changes. Having a work plan is important but work plans
are meant to be modified and adapted to meet new
priorities or fresh developments.
2. Leave Room for Dialogue and
Transparency
Help volunteers understand your needs and goals. Provide
them with access to the information they need and don’t
hesitate to give feedback.
20. What You Need to Know About Corporate Culture
Extend hospitality and explain your office culture
Mission-Driven
Educate volunteers on what it
means to be a mission-driven
organization.
Pace of Work
Volunteers are often focused on
finding effective solutions as
quickly as possible. Be honest if
you need a change in pace.
Resources
Help the volunteers to understand
your resource constraints.
21. Engage with
Purpose
» Invest with intent
» Be goal-driven
» Know what you bring
to the table
» Give a meaningful and
authentic experience
22. BPNAsk a Question!
22
Type questions into the box on the left side of the your screen
or
Submit via Twitter to @VM_Solutions using “#VMbpn”
23. BPNWin the Book!
Find content like today’s topic &
more in VolunteerMatch’s new book
Volunteer Engagement 2.0: Ideas
and Insights Changing the World,
out now!
Enter for a chance to win by
tweeting #VMbpn during the
webcast!
Get 25% off your copy today:
www.bit.ly/accpVMbook
23
NEW!
We make sustainable development accessible through tangible, purposeful, global engagement. This includes initiatives that create on-the-ground partnerships between the public, private,