An E-TEAM is a FULLY ENGAGED TEAM. Engagement is a strange word and has many meanings. The Oxford Advanced Learners Dictionary, 7th Edition, lists five meanings - from an agreement to marry to a fight! But the way marriages and engagements get ended, in a fight, is engagement the best way to describe a workplace commitment? Nevertheless, you as a manager would like to avoid tragic separations at the workplace, isn’t it?

1. MAKING OF AN E-TEAM
VIVEK HATTANGADI

2. An E-TEAM is a FULLY ENGAGED TEAM
Vivek Hattangadi 2Building an E-TEAM

3. Engagement
Has many meanings
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4. Ask a few questions
• Personally and emotionally bound to the organization?
• Take pride in recommending to other people?
• Feel a close attachment to organization?
Vivek Hattangadi 4Building an E-TEAM

5. Three steps to build an E-TEAM
• Trust people
• Value people
• Build a team
Vivek Hattangadi 5Building an E-TEAM

6. Trust people
Display competence and proficiency
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7. Trust people
Care for People
Look after their interests
PYGMALION-GALATEA Effect
Have high expectations
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8. Trust people
Vivek Hattangadi 8Building an E-TEAM

9. Trust people
Vivek Hattangadi 9Building an E-TEAM

10. Value people
Give Constructive Feedback
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11. Value people
Apply the Principles of Servant Leadership
The King [the leader, the VP/CEO in
pharma] shall consider as good, not
what pleases himself but what
pleases his subjects [The field staff
– medical representatives]
The king [the leader, the VP/CEO in
pharma] is a paid servant and
enjoys the resources of the state
together with the people
Chanakya interpreted
for pharma
Vivek Hattangadi 11

12. Value people
Take genuine interest in your peoples interests
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13. Build a team
Understand what is not being said
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14. Build a team
Build trust and cooperation amongst team members
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15. Build a team
Show respect
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16. Build a team
Man is a social animal. Encourage social interaction amongst team members.
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17. Build a team
Spend time with team members outside work, informally
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18. That’s about the E-Team
Now something more!
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19. Edition III of the only book on pharma brand management in Asia and Africa
Vivek Hattangadi 19Building an E-TEAM

20. A book for First-Line Leaders of the Pharma Industry
Has autobiographical sketches of four pharma personalities who rose
from medical representatives to CEOs / MDs
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21. Total Communication
The DNA of Effective Communication
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22. Vivek Hattangadi 22Building an E-TEAM

23. Thank you!
Vivek Hattangadi
vivekhattangadi@theenablers.org / vivekhattangadi@yahoo.co.in
www.theenablers.org
Vivek Hattangadi 23Building an E-TEAM