2018 Mar 27 L S R W and T ~ Communication Skills - EEI - Extension Education Institute - [Please download and view to appreciate better the animation aspects ]
2016 Mar 07 – L S R W and T ~ Communication Skills for Extension Education Institute
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2018 Mar 27 L S R W and T ~ Communication Skills - EEI - Extension Education Institute - [Please download and view to appreciate better the animation aspects ]
1. L S R WL S R W andand TT
Communication SkillsCommunication Skills
Facilitator:Facilitator:
Prof. V. ViswanadhamProf. V. Viswanadham
www.viswam.infowww.viswam.info
March 27, 2018 1
5. March 27, 2018 5
LSRWLSRW
++ TT Listening,Listening,
Speaking,Speaking,
Reading andReading and
WritingWriting
++
ThinkingThinking
6. March 27, 2018 6
Fully appreciate theFully appreciate the
interconnectednessinterconnectedness
of these basic elementsof these basic elements
7. Some Reflections on Basics of CommunicationSome Reflections on Basics of Communication
1.1. L S R W + TL S R W + T
2.2. MindMind andand HeartHeart
3.3. InternalInternal andand ExternalExternal
4.4. Mind + Mouth CoordinationMind + Mouth Coordination
5.5. WritingWriting impactsimpacts SpeakingSpeaking
March 27, 2018 7
Swarapetika ~ BuddhiSwarapetika ~ Buddhi
KushalathaKushalatha
8. Mutual influence ofMutual influence of
LSRWLSRW
on Thinkingon Thinking
andand that ofthat of
ThinkingThinking
on LSRW.on LSRW.
March 27, 2018 8
9. Table of
contentsMarch 27, 2018March 27, 2018
Seed ~ Tree ~ FruitSeed ~ Tree ~ Fruit
Thought ~ Word ~ ActionThought ~ Word ~ Action
10. A StoneA Stone
A SculptorA Sculptor
The StatueThe Statue
March 27, 2018 10
12. March 27, 2018 12
Communication skills ~Communication skills ~
thethe key to successkey to success
in everything you do.in everything you do.
13. March 27, 2018 13
The purpose of LIFE is
to live a LIFE of PURPOSE
ADD ValueADD Value
Improving Communication Skills
helps you to ADD ValueADD Value
14. Effective communicationEffective communication
is the glueis the glue
that helps youthat helps you
deepen your connectionsdeepen your connections
to othersto others andand
improve teamwork,improve teamwork,
decision making,decision making, andand
problem solving.problem solving.
15. March 27, 2018 15
WantedWanted
UnwantedUnwanted
In the context of Communication
In the context of Communication
Skills
Skills
17. March 27, 2018 17
T = QT = Q Leads to ProgressLeads to Progress
18. March 27, 2018 18
What is said ?
How it is said ?
Please say somethingPlease say something
What you sayWhat you say
is not the only thing that matters,
it's very important
how you say it.
Which came first ?Which came first ?
Language or Body Language ?Language or Body Language ?
19. NON-VERBAL COMMUNICATION SKILLSNON-VERBAL COMMUNICATION SKILLS
38%
Voice dynamics:
tone + modulation
+ volume + accent
+ non-word
sounds; ...
55%55%
Face and body
Face and body::
Non-verbal
Non-verbalcommunication
communication
March 27, 2018 19
21. March 27, 2018 21
InternalCommunicationInternalCommunication
ExternalCommunicationExternalCommunication
You
become
an
You
become
an
Excellent and
effective
Excellent and
effective
Communicator
Communicator
23. KnowingKnowing
When to speakWhen to speak
What to speakWhat to speak
How to speakHow to speak
How much to speakHow much to speak
Where to speakWhere to speak
Why to speakWhy to speak
To whom to speakTo whom to speak
And knowingAnd knowing
WhenWhen notnot to speakto speak
24. How does one communicate effectively?How does one communicate effectively?
Simply put,Simply put,
say what you mean,say what you mean,
say it clearly,say it clearly, andand
say it with respect.say it with respect.
25. What do we Want ?What do we Want ?
What do they want ?What do they want ?
28. We are our …We are our …
ThoughtsThoughts
WordsWords
ActionsActions
FeelingsFeelings
AttitudeAttitude
HabitsHabits
BehaviourBehaviour
29. March 27, 2018 29
ThinkThink
Think before you SpeakThink before you Speak
Think before you WriteThink before you Write
Think before you ListenThink before you Listen
Think before you ReadThink before you Read
Think before you PromiseThink before you Promise
Think before you beginThink before you begin
Think before you ThinkThink before you Think
30. Communication SkillsCommunication Skills
help you tohelp you to
get on with yourself,get on with yourself,
get along with others, andget along with others, and
get ahead inget ahead in LIFELIFE 30March 27, 2018
32. YOUR LIFE NEEDS SELF MANAGEMENTYOUR LIFE NEEDS SELF MANAGEMENT
LIFE MGT.LIFE MGT. L = TL = T
MIND MGT.MIND MGT. T = QT = Q
L = T = T = Q = P = EL = T = T = Q = P = E
DEV. MGT.DEV. MGT. P = EP = E
March 27, 2018 32
33. L = TL = T
TimeTime TimeTime
EntryEntry ExitExit
BirthBirth
DeathDeath
Time between Birth and DeathTime between Birth and Death
LifeLife
TimeTime
K + S + A + W
+ W
+ XYZ
K + S + A + W
+ W
+ XYZ
LL == TT == TT == QQ == PP == EE
36. March 27, 2018 36
LL == TT == TT == QQ == PP ==
EE
the purpose of life isthe purpose of life is
pursuit ofpursuit of
EExxcceelllleennccee
37. AT LEASTAT LEAST
1 % OF OUR TIME1 % OF OUR TIME
TO BE INVESTEDTO BE INVESTED ININ
GOOD READINGGOOD READING
SO AS TOSO AS TO
PREPARE OURSELVES FOR THEPREPARE OURSELVES FOR THE
FUTUREFUTURE
24 Hours X 60 Minutes = 1440 Minutes
Sadgrandha PatanamSadgrandha PatanamMarch 27, 2018 37
38. THE SECRET OF SUCCESS :THE SECRET OF SUCCESS :
CONSTANTLY & CONTINUOUSLYCONSTANTLY & CONTINUOUSLY
PASTPAST
PRESENT
FUTUREFUTURE
SameekshaSameekshaMarch 27, 2018 38
39. Developing Communication Skills
helps you
to realize your full potential,
helps in developing your Personality
and makes you a better citizen of the society,
~ in short, an ASSET
to yourself and the Society.
40. March 27, 2018 40
Communication Goals
To change behavior
To get action
To ensure understandingTo persuade
To get and give
Information
41. March 27, 2018 41
So, Think and speak ?So, Think and speak ?
Or, Speak and Think ?Or, Speak and Think ?
42. March 27, 2018 42
Why isWhy is
communicationcommunication
important ?important ?
• Inspires confidence
• Builds respect
• Helps make friends
• Reveals your ability to others
• Develops a distinct personality
43. The only wayThe only way
to experienceto experience
an experiencean experience
is to experience it.is to experience it.
44. TheThe 77 Cs ofCs of
Effective CommunicationEffective Communication
March 27, 2018 44
45. 7 C’7 C’ss of Effectiveof Effective
CommunicationCommunication
CompletenessCompleteness
ConcisenessConciseness
ConsiderationConsideration
ConcretenessConcreteness
CourtesyCourtesy
CorrectnessCorrectness
ClarityClarity
March 27, 2018 45
46. 4646March 27, 2018March 27, 2018
Most common ways toMost common ways to
communicatecommunicate
Speaking Visual Images
Writing
Body Language
We need toWe need to
improve ourimprove our
communication...communication...
70%70%
70 % of our70 % of our
communication efforts are:communication efforts are:
misunderstoodmisunderstood
misinterpretedmisinterpreted
rejectedrejected
distorted ordistorted or
not heardnot heard
Shall we have a small demonstration ?Shall we have a small demonstration ?
47. Effective communication
helps us to better understand
a person or a situation.
Further, it helps us
to allow others
to understand us better.
That is why …That is why …
48. March 27, 2018March 27, 2018 4848
Effective CommunicationEffective Communication
will dramatically reducewill dramatically reduce
misunderstandings,misunderstandings,
save time andsave time and
improve the work cultureimprove the work culture
49. Effective communication
enables us to
resolve differences,
build trust and respect, and
create environments where
creative ideas,
problem solving, and
caring
can flourish.can flourish.
50. Bridging Communication GapsBridging Communication Gaps
is not easy, butis not easy, but
Honest and Sincere efforts are needed,Honest and Sincere efforts are needed,
repeated attempts are requiredrepeated attempts are required
to improve Happinessto improve Happiness
in our LIVESin our LIVES
Efforts ~ Results ~Efforts ~ Results ~
ReviewReview ~~
Improved Efforts ~Improved Efforts ~ Better ResultsBetter Results……
53. March 27, 2018 53
CommunicationCommunication
improvesimproves
by LEARNINGby LEARNING
fromfrom OUR OWN MISTAKESOUR OWN MISTAKES
and also fromand also from
OTHERS’ MISTAKESOTHERS’ MISTAKES !!
54. Have you carefully analyzed your own
StrengthsStrengths and WeaknessesWeaknesses ?
56. Encourage yourself to develop your PersonalityEncourage yourself to develop your Personality
5656
Small Booklets areSmall Booklets are freelyfreely availableavailable
both in English and Teluguboth in English and Telugu
https://archive.org/stream/Poolabata/4-https://archive.org/stream/Poolabata/4-
VyakthithvaVikasam-Telugu-#page/n17/mode/1upVyakthithvaVikasam-Telugu-#page/n17/mode/1up
https://archive.org/stream/Poolabata/2-
PersonalityDevelopment-English-#page/n17/mode/1up
March 27, 2018March 27, 2018
https://archive.org/details/Poolabat
a
S.G.A. – Small Group ActivityS.G.A. – Small Group Activity
57. March 27, 2018 57
1. Make sure that body language, tonality and
your words are congruent.
2. Maintaining eye contact
3. Improving Voice culture
4. Improving Listening
5. Empathize with the receiver of the message
6. Appeal to both Mind and Heart
58. March 27, 2018 58
7. Communicate with confidence
8. Practice the art of communication on paper
9. Be careful – communication is irreversible
10. Communication and Feedback
11. Communication and Character
12. Improve your Observational skills
59. Improve languageImprove language
Improve pronunciationImprove pronunciation
Work on voice modulationWork on voice modulation
Work on body languageWork on body language
Read more of good proseRead more of good prose [ Please include Poetry also ][ Please include Poetry also ]
Listen more attentivelyListen more attentively
Interact with qualitative peopleInteract with qualitative people
How to Improve Existing Level ofHow to Improve Existing Level of
COMMUNICATION ?COMMUNICATION ?
March 27, 2018 59
15 Tips for you15 Tips for you
60. How to Improve Existing Level of COMMUNICATION ? - Contd.How to Improve Existing Level of COMMUNICATION ? - Contd.
Improve on your style of conversation / discussion
Practice meditation
Welcome positive & good thoughts
Think and speak – not speak and think
Do not speak too fast or too slow – match Audience
Use simple vocabulary – Avoid Jargon
Speak to express and not to impress
Look presentable, positive and confident
March 27, 2018 60
15 Tips for you15 Tips for you
61. AspectAspect
Self scoreSelf score
as on todayas on today
ScoreScore as you would like toas you would like to
have in 3 months from nowhave in 3 months from now
AndAnd
soso
onon
1.1.
22..
3.3.
44..
5.5.
Self feedback chartSelf feedback chart
March 27, 2018 61
63. March 27, 2018March 27, 20186363
Please PutPlease Put
Something at leastSomething at least
into practiceinto practice
64. March 27, 2018 64
My presentations on topics such asMy presentations on topics such as
Becoming Better, Becoming a Better Parent,Becoming Better, Becoming a Better Parent,
Becoming a Better StudentBecoming a Better Student
Communication Skills, Time Management,Communication Skills, Time Management,
Creativity in Teaching, etc.Creativity in Teaching, etc.
are likely to be of some use to you.are likely to be of some use to you.
The power point presentations andThe power point presentations and
the live audio recordingsthe live audio recordings
of the sessions areof the sessions are
freely available on the internet.freely available on the internet.
If interested, please visit:If interested, please visit:
www.viswam.infowww.viswam.info
66. 66
GOOD LUCKGOOD LUCK
Please visit:
www.archive.orgwww.archive.org
and search for
POOLABATAPOOLABATA
to read freelyfreely
5 publications in Telugu
and 2 publications in English
relating to Personality Development
Also, please search for Deshamunu Preminchumanna
for a small booklet in Telugu
March 27, 2018
67. So . . .So . . .
What do you want toWhat do you want to
remember ?remember ?
So . . .So . . .
What do you want toWhat do you want to
implement ?implement ?
March 27, 2018 67
68. 20 +20 + videos ofvideos of
Prof. V. ViswanadhamProf. V. Viswanadham
are available.are available.
[ amongst 100’s of IMPACT[ amongst 100’s of IMPACT
videos ]videos ]
https://www.youtube.com/playlis
t?
list=PL7uCJlUUrq7FwkzkwDjywZt
WFOaXLZcFQ
69. March 27, 2018 69
In case YOU liked this speech and presentation
~ for listening to more speeches and for viewing more
presentations,
Please Visit:Please Visit: www.viswam.infowww.viswam.info Visit:
http://www.archive.org
and Search for Prof. V. Viswanadham
~ please download and then kindly listen.
69
~ for viewing more presentations,
Please visit: www.slideshare.net/viswanadhamwww.slideshare.net/viswanadham
In case you want to give some feedback / contact me :
Prof. V. Viswanadham
viswam.vangapally@gmail.comviswam.vangapally@gmail.com
Cell: 9493 101 328Cell: 9493 101 328
March 27, 2018
70. www.viswam.infowww.viswam.info
For the sake of record
Prof. V. Viswanadham has uploaded live audio recordings of
1,867 + of his speeches to www.archive.orgwww.archive.org..
‘‘Communication Skills’Communication Skills’ [ www.archive.org/details/CommunicationSkills ]
was viewed, 23,038 + times.
More than 339 + Power Point Presentations, [ slides ]
can be freely viewed at:
www.slideshare.net/viswanadham
So far, 8,80,800+ have viewed.
Thank you dear friends for helping me to reach many more.
March 27, 2018
As on 27th
Mar 2018
www.viswam.info
70
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and use
My Power Point Presentations
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In case
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