2. IN O RDER
TO change
This era is the most competitive
time of all. For most businesses
massive complexity meets a
legacy of reasons not to want
to change. From behaviour and
culture to technology and process
we need to consider the whole
picture in order to understand
how to get change to stick.
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5. T EF M AS
H IR
AS SE
YTM
OF value
This new era calls for close
attention to be paid to the
whole system of the firm. It
is now proven by the many
massive corporate failures and
near misses that the whole
picture of the enterprise and
its marketplace needs to be
properly understood.
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6.
7. PROVEN &
IN SIGHTFUL
We have worked all over the
world, in every sector and on
every business challenge. This
enables us to bring a wealth of
insight and objectivity on all the
challenges of the 21 st Century.
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25. T E
H capability
F AME
R WOR S
K
Everything man does starts and ends with
capability, and we have to understand what
capability (talent and resource) we require to
stay in the leadership position.
More than that we have to live and breathe
these capabilities, recruit more of the right
stuff and to keep deepening them if we are to
continue to win.
Over and above the specific capabilities we
will need as we move forward, working as an
entrepreneurial enterprise must be at the heart
of our culture – recognising that everyone
is an important part of a team and making
divisions and silos a thing of the past. We
also need to become versed in the world of
APIs, SDKs UIs and the entire UX and to be
totally comfortable what it means to deliver
a ‘ brand’. Advocacy and referral will only
emerge from satisfied clients talking about us
and our solutions in glowing terms.
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