These slides talk about how we have evolved the way to work with the Product Roadmap in regards to the internal and external changes that made lastminute.com group keep growing.
8. First time working
for a Chief Product Officer
New role
New manager
2015
"I need to have visibility of our key
activities, I want people working
together and aligned, I need you to
highlight any impediments"
10. How did we do it?
2015
Quarterly Roadmap Review
Prioritize next
integration tasks
Managers, Stakeholders,
Task owners
Physical roadmap - Quarter view
White board and post-it
Quarterly meeting - 2 days
in person in the Madrid office
11.
12. How did we do it?
2015
Weekly Review
Follow-up progress
and deal with blockers
Managers*, Stakeholders*,
Task owners
Digital roadmap - Year view
Google Spreadsheet
Weekly meeting - 30/45min
Remote
29. 20152016
goal
Ex: Replace map by GooglePlatform name
Platform name
2016 – 3Q 2016 – 4Q2016 – 2Q2016 - IQ
Platform name
goalgoal
goal goal
Platform name
Ex: New filers in the Map
goal
goal
goal
goal
goal
goal
Platform name
Example: New integration of providersPlatform name
goalPlatform name
goal
30. CPO goes on holidays
What do we do with the old
and new platforms?!?!
The Switch
20152016
"If we reach XX% of CVR then
we move all the traffic"
31. The Switch
New CPO
Lean Startup evangelist
Build-Measure-Learn
20152016
Why? Why? Why?
Data, data, data...
32. Data rules
People checked numbers daily
All roles tried to make an impact
Increased investment in tracking
We wanted to learn faster
20152016
33. What happened last year?
Review achievements, events and changes
Learn from our decisions and experiences
Our Roadmap Journey
20152016
36. How did we do it?
20152016
Alignment on the vision, business goals and priorities
Visibility on roadmap progress and business performance data
Communication of features and roll-outs that impact our customers
37. How did we do it?
20152016
Alignment on the vision, business goals and priorities
Visibility on roadmap progress and business performance data
Communication of features and roll-outs that impact our customers
Quarterly Roadmap Review
Product Increment Communication
KPIs Review, Team Demo, Public Roadmap
38. How did we do it?
Quarterly Roadmap Review
Prioritize next quarter
features for the new platform
Managers, Stakeholders,
Product Owners, Developers*
Physical roadmap - Year view
Wall and post-it
Quarterly meeting - 2 days
in person in the Madrid office
20152016
39.
40. How did we do it?
Weekly Roadmap Review
Deal with blockers
in the current month
Managers*, Stakeholders,
Product Owners
Digital roadmap - Monthly view
JIRA
Weekly meeting - 1hr
Remote
20152016
41. How did we do it?
KPIs Review
Learn from data to
make better decisions
Managers, Stakeholders,
Product Owners, Developers*
A/B Testing results
Google Slides
Weekly meeting - 1hr
Remote
20152016
42. How did we do it?
Team Demo
Demo next product increment
Get feedback from Stakeholders
Managers, Stakeholders,
Product Owners, Developers
Preview of our product
Google Slides
Biweekly meeting - 45min
Remote
20152016
43. How did we do it?
Product Increment communication
Communicate new features live
and roll-out news Product Owners
Email
Google Group
As needed
20152016
44. As needed*
Product Increment
Communication
Weekly
KPIs Review
Visibility
Weekly
Roadmap Review
Alignment
Biweekly
Team Demo
Visibility
Quarterly
Roadmap Review
Alignment
20152016
Our Operations
Feature blockers
in the month
Focus on planning
features
45. 2015
Task Management Features Planning
Constant communication
One product multiple
teams
People interactions are
expensive but high value
More data fewer opinions
Features planning is rigid
2016
Wrap-up
53. Initiative
We believe that … hypothesis
Goal
We’ll be right if Goal MM MM MM
Success criteria/KPI ><= KPI
Success criteria/KPI ><= KPI
Success criteria/KPI ><= KPI
56. Before
201520162017
❏ Book rooms and create appointments
❏ Define the agenda - outcomes, topics, drivers, dynamics
❏ Invite people in person/remotely
❏ Open an email thread to introduce the event and share the agenda
❏ Update the agenda in the appointments
❏ Ask for support from 'events team' for the catering & dinner
❏ Create a reminder to keep people posted every friday
❏ Create a reminder to confirm the catering and dinner 1w before
❏ Create a reminder to check slides 5 days before the event
❏ Prepare slides template in a shared Google Drive folder
❏ Send an email to the drivers to clarify expectations
❏ Ensure the physical roadmap is up-to-date
❏ Prepare the room with fruit, sweets, markers, post-it, boards and the speaker 'kit'
58. Plan
30-45min
Committed Goals
Present the plan
Get feedback
Type of topics
20152016
Quick updates
30min
Goals refinement
Current status
Inform
2017
Product Discovery
90-120min
Problems and opportunities
Build understanding
Story Maps, World Café
65. After
❏ Take pictures of every board
❏ Upload pictures to the event folder
❏ Ensure slides are the last version
❏ Close email thread
Thanks to all & access to info here!
❏ Add next actions to my Inbox/Trello
❏ Do expenses report
201520162017
66. Involve the right people
Less is more
Get feedback in person
Breaks, lunch and dinner
Avoid forms...
Effectiveness
201520162017
67. Time is money
Use people’s time carefully
They will stop doing other things
Expensive session
201520162017
68. Our operations in 2016 were...
201520162017
As needed*
Product Increment
Communication
Weekly
KPIs Review
Visibility
Weekly
Roadmap Review
Alignment
Biweekly
Team Demo
Visibility
Quarterly
Roadmap Review
Alignment
69. Our operations now
201520162017
As needed*
Product Increment
Communication
Weekly
KPIs Review
Visibility
Biweekly
Product Demo
Visibility
Quarterly
Product Review
Alignment
Monthly
Goals Refinement
Discovery
Now in Workplace!
More focus on
last product
increment impact
+
Monthly
Roadmap Review
after the demo
More focus on
discovery
70. 2015
Task Management Features Planning Goals Oriented
Constant communication
One product multiple
teams
Data Driven Decisions
People interactions are
expensive but high value
More data fewer opinions
Features planning is rigid
Goals encourage people
to discover solutions
2016 2017
Wrap-up
72. Change is a constant
We changed the way we do things
We will make even more changes
201520162017??
73. Next challenges
Balance product discovery and implementation better
Optimize our operations - tools and presentations
Deal with the excess of data
201520162017??