Using Lenses to Right Fit Social & Collaboration
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Using the lenses as a diagnostic tool to understand what works and fits and where there are gaps and needs helps bring clarity to business and social transformation. This is particularly helpful for improving use and knowledge flows through the organization’s understanding of the right fit of tool(s) and services. Using the lenses to see the relevant dimensions and how they intersect not only helps organizations understand the needs for today, but works as a valuable method for framing an adaptive road map for the coming years. Having clarity to see the smaller actual pieces enables sensing their changes in order to adjust and adapt with more clarity of understanding. This is a shorter version of the 2016 talk, but with a couple additions.
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Using Lenses to Right Fit Social & Collaboration
- 1. Thomas Vander Wal, Independant Consultant 8 November 2017 KM World - Washington, DC Using Lenses to Right Fit Social & Collaboration
- 3. Designing, developing, and / or managing social platforms since 1996 Model of Attraction (2002) Come to Me Web (2004) Folksonomy (2004) 70+ Social Lenses (2008) Connected Company (2010)
- 4. Too often in organizations collaboration & social start with a tool or service first
- 5. That is taking it backwards or upside down
- 6. How they may be used Find which side is up See your needs What tools may do
- 7. In short, it is learning to see
- 8. Learning the shape of things
- 9. Learning to see small important factors clearly through the fog of complexity
- 10. What Do We Need to See?
- 11. Social Scale Workflows / Social Flows Basic Social Needs
- 12. Breaking Down Internal Social / Collaboration
- 13. Common connected working space Knowledge sharing Working out loud
- 14. Knowledge Flows & Workflows
- 15. Email: Where knowledge goes to die Knowledge R. I. P.
- 16. It takes a shift from… It takes a shift from…
- 17. Closed Nodes • Top down • Approval-centric • Slow to spread • Slow to change • Knowledge buried • Training focussed • Email • Document repository - White papers - Policy documents
- 18. It takes a shift from… To…
- 19. Open Nodes • Emergent • Sharing-centric • Nimble and adaptive • Constantly changing • Knowledge searchable and linked • Helping focussed • Open digital conversation • Collaborative and collective living documents • All history and transitions viewable and available • Conversations around objects link to object, and with objects often in clear sight
- 20. In the long run, what went into making the decision has more value than the decision
- 21. Open social flows allow for understanding and learning across time
- 24. Spark
- 25. Campfire
- 26. Bonfire
- 27. Torch
- 28. Organizations with 1 social platform have a high probability of having 2 or more
- 29. One size fits all works for… No One
- 31. Personal
- 32. Collective
- 33. Team / Group / Community / Network Cooperative
- 34. Lowest Engagement Level Highest Engagement Level Macro Social Micro Social Network Community Group Small Group Team 1 to1 Cooperative Scaling
- 35. Collaborative
- 36. Collective Cooperative Team / Group / Community / Network Collaborative Social Working Array Communication Layer
- 37. Social Scaling • Humans are mostly social by nature. But, often not social at scale. • Most people are most comfortable interacting with a small group of others they know, comfort decreases as group size grows • Humans naturally build groups and clusters to ease interacting with large groups • Understand what social types fit best at what scale
- 38. 38 Right Fitting Digital Work Activities to Appropriate Scale Network Community Group Team / Small Group Collective Cooperative: Team Cooperative: Group Cooperative: Community Cooperative: Network Collaborative IncreaseScale Types of Digital Work Activities
- 39. Team Subject Matter Group 1 Subject Matter Group 2 Community in Organization Question Answer Question Answer Where work happens Relevant Info Shared
- 40. It is essential to get the foundation right
- 41. Through greater understanding you have greater ability to make successful decisions
- 42. Thank you!
- 43. URL: www.vanderwal.net Blog: www.personalinfocloud.com E-mail: thomas@vanderwal.net Twitter: @infocloud