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ISI 5101: Final Research Proposal
Computer Education Workshops About
 Facebook at OPL and Senior Citizens




       http://recruiterpoet.files.wordpress.com/2011/06/elderly2.jpg
Problem Statement

“The goal of this study is to investigate the
  impact of computer education workshops at
  the Ottawa Public Library on the awareness
  of selected groups of senior citizens
  regarding the disclosure of personal
  information on Facebook.”
Introduction


    Some prior research regarding seniors and
    social media

    Plan to address gaps
       −   Some information about seniors and
       the Internet
       −   Little information about seniors and social
           media
       −   No information about library education
       programs and seniors' information literacy
Potential Benefits


    Provide more information about online
behaviour of this demographic

    Educational programs can be tailored to
    their needs and interests
       −   Beneficial for the promotion of library
       services
Definitions


    Personal data: Information about an individual
    person, such as name, social security number,
    age, occupation, marital status, etc. (Reitz)

    Senior citizen: An elderly person who may
    require special assistance in accessing and
    using the facilities, services, and collections of
    a library (Reitz); individuals aged 65 and over
    (Turcotte & Schellenberg)
Definitions (cont'd)


    Social media: An electronic service (usually
    Web-based) designed to allow users to
    establish a personal or organizational profile
    and contact other individuals for the purpose of
    communicating, collaborating, and/or sharing
    content with them … Examples include Bebo,
    Facebook, Twitter (Reitz)
Literature Review: Brabazon

    Discusses “digital divide”
    −   Will engaging seniors in Internet usage
        help to ease isolation?

    Governments need to decide role in
    promoting information literacy for seniors
    −   Municipal governments?

    Focuses on Australia

    Did not discuss what government role
    should be
Literature Review: Hogeboom, et
               al.
 
     Examined impact of Internet/social media
     usage on relationships of older adults (50+)
 
     Conclusion: positive impact, prevents
 isolation
 
     American, focuses on African-Americans,
     Hispanics, and residents of Florida
 
     Good general idea of how older adults
 interacting
Literature Review: Lehtinen,
         Nasanen, & Sarvas

    Examined how small sample group (4 men,
    4 women, aged 58-66) used Finnish
    networking site Netlog

    Main concerns for older users: privacy, lack
    of confidence

    Suggested new social networking site for
    older adults with real-life social events for
    promotion
        −   Impact of library programs?
Literature Review: Pew Research
             Center

    Proportion of Americans 65+ who use Internet
    is steadily increasing

    Main barriers: lack of
    knowledge/experience/interest, age-related
    physical disabilities (i.e. vision)

    Enthusiastic when accustomed

    Some limitations on interview questions
       −   Non-responses allowed
Study Framework


    Brabazon: digital divide

    Hogeboom, et al.: increased isolation for older
    adults

    Pew Research Center: reservations due to lack
    of knowledge/experience/interest, age-related
    physical disabilities

    Lehtinen, Nasanen, & Sarvas: real-life events
    could lead to increased usage of social media
Study Framework (cont'd)


    Theory: library programs (real-life events) could
    have positive impact on seniors' information
    literacy
        −   Reduce concerns through education
        −   Lessen digital divide

    Examine Ottawa Public Library's “Techno
    Buddies” program
Methodology: Interviews

    Little to no research, not much known about
    demographic (Beck & Manuel, 2008, 77)

    Structured interviews = quantitative
        −   Interview schedule (5-8 questions with
            predetermined responses)

    Unstructured portion = qualitative
        −   Discussion about user experience

    Unbiased sample with low margin for error

    Triangulation
Methodology: Content Analysis


    Used to examine large quantity of transcribed
    interview data

    Quantitative
        −   Word count (structured interview)

    Qualitative
        −   Coding to look for meaning (unstructured)

    Inter-rater reliability
Time Frame


    Interviews: at least 3-4 months
        −   Coordinating schedules
        −   Unstructured portion will take more time
        −   Transcribe data

    Content analysis: at least 6 months
        −   Quantitative and qualitative
        −   Coding
Works Cited


    Beck, S.E. & Manuel, K. (2008). Practical
      research methods for library and
    information professionals. New York: Neal-
    Schuman Publishers, Inc.

    Brabazon, T. (5 December 2005). From Eleanor
     Rigby to Nannanet: The greying of the
    World Wide Web. First Monday, 10(12).
Works Cited (cont'd)

    Hogeboom, D.L. et al. (January 2010). Internet
    use and social networking among middle aged
    and older adults. Educational
    Gerontology, 36(2).

    Lehtinen, V., Nasanen, J., & Sarvas, R. (2009).
      “A little silly and empty-headed”: Older
    adults' understandings of social networking
    sites. People and Computers XXIII –
    Celebrating People and Technology.

    Ottawa Public Library. (2012). Library programs.
    Retrieved from:
    http://biblioottawalibrary.ca/en/main/program
Works Cited (cont'd)


    Pew Research Center. (28 March 2004). Older
      Americans and the Internet. Retrieved from:
    http://www.pewinternet.org/Reports/2004/Older-Am

    Reitz, J.M. (2012). Online Dictionary for Library
      and Information Science. Retrieved from:
    http://www.abc-clio.com/ODLIS/odlis_p.aspx

    Turcotte, M. & Schellenberg, G. Statistics
     Canada. (2007). A Portrait of Seniors in
    Canada: An Introduction.

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Research Proposal Presentation

  • 1. ISI 5101: Final Research Proposal Computer Education Workshops About Facebook at OPL and Senior Citizens http://recruiterpoet.files.wordpress.com/2011/06/elderly2.jpg
  • 2. Problem Statement “The goal of this study is to investigate the impact of computer education workshops at the Ottawa Public Library on the awareness of selected groups of senior citizens regarding the disclosure of personal information on Facebook.”
  • 3. Introduction  Some prior research regarding seniors and social media  Plan to address gaps − Some information about seniors and the Internet − Little information about seniors and social media − No information about library education programs and seniors' information literacy
  • 4. Potential Benefits  Provide more information about online behaviour of this demographic  Educational programs can be tailored to their needs and interests − Beneficial for the promotion of library services
  • 5. Definitions  Personal data: Information about an individual person, such as name, social security number, age, occupation, marital status, etc. (Reitz)  Senior citizen: An elderly person who may require special assistance in accessing and using the facilities, services, and collections of a library (Reitz); individuals aged 65 and over (Turcotte & Schellenberg)
  • 6. Definitions (cont'd)  Social media: An electronic service (usually Web-based) designed to allow users to establish a personal or organizational profile and contact other individuals for the purpose of communicating, collaborating, and/or sharing content with them … Examples include Bebo, Facebook, Twitter (Reitz)
  • 7. Literature Review: Brabazon  Discusses “digital divide” − Will engaging seniors in Internet usage help to ease isolation?  Governments need to decide role in promoting information literacy for seniors − Municipal governments?  Focuses on Australia  Did not discuss what government role should be
  • 8. Literature Review: Hogeboom, et al.  Examined impact of Internet/social media usage on relationships of older adults (50+)  Conclusion: positive impact, prevents isolation  American, focuses on African-Americans, Hispanics, and residents of Florida  Good general idea of how older adults interacting
  • 9. Literature Review: Lehtinen, Nasanen, & Sarvas  Examined how small sample group (4 men, 4 women, aged 58-66) used Finnish networking site Netlog  Main concerns for older users: privacy, lack of confidence  Suggested new social networking site for older adults with real-life social events for promotion − Impact of library programs?
  • 10. Literature Review: Pew Research Center  Proportion of Americans 65+ who use Internet is steadily increasing  Main barriers: lack of knowledge/experience/interest, age-related physical disabilities (i.e. vision)  Enthusiastic when accustomed  Some limitations on interview questions − Non-responses allowed
  • 11. Study Framework  Brabazon: digital divide  Hogeboom, et al.: increased isolation for older adults  Pew Research Center: reservations due to lack of knowledge/experience/interest, age-related physical disabilities  Lehtinen, Nasanen, & Sarvas: real-life events could lead to increased usage of social media
  • 12. Study Framework (cont'd)  Theory: library programs (real-life events) could have positive impact on seniors' information literacy − Reduce concerns through education − Lessen digital divide  Examine Ottawa Public Library's “Techno Buddies” program
  • 13. Methodology: Interviews  Little to no research, not much known about demographic (Beck & Manuel, 2008, 77)  Structured interviews = quantitative − Interview schedule (5-8 questions with predetermined responses)  Unstructured portion = qualitative − Discussion about user experience  Unbiased sample with low margin for error  Triangulation
  • 14. Methodology: Content Analysis  Used to examine large quantity of transcribed interview data  Quantitative − Word count (structured interview)  Qualitative − Coding to look for meaning (unstructured)  Inter-rater reliability
  • 15. Time Frame  Interviews: at least 3-4 months − Coordinating schedules − Unstructured portion will take more time − Transcribe data  Content analysis: at least 6 months − Quantitative and qualitative − Coding
  • 16. Works Cited  Beck, S.E. & Manuel, K. (2008). Practical research methods for library and information professionals. New York: Neal- Schuman Publishers, Inc.  Brabazon, T. (5 December 2005). From Eleanor Rigby to Nannanet: The greying of the World Wide Web. First Monday, 10(12).
  • 17. Works Cited (cont'd)  Hogeboom, D.L. et al. (January 2010). Internet use and social networking among middle aged and older adults. Educational Gerontology, 36(2).  Lehtinen, V., Nasanen, J., & Sarvas, R. (2009). “A little silly and empty-headed”: Older adults' understandings of social networking sites. People and Computers XXIII – Celebrating People and Technology.  Ottawa Public Library. (2012). Library programs. Retrieved from: http://biblioottawalibrary.ca/en/main/program
  • 18. Works Cited (cont'd)  Pew Research Center. (28 March 2004). Older Americans and the Internet. Retrieved from: http://www.pewinternet.org/Reports/2004/Older-Am  Reitz, J.M. (2012). Online Dictionary for Library and Information Science. Retrieved from: http://www.abc-clio.com/ODLIS/odlis_p.aspx  Turcotte, M. & Schellenberg, G. Statistics Canada. (2007). A Portrait of Seniors in Canada: An Introduction.