Content is the currency for building social relationships that can boost earned media. If you want to ensure your brand gets in the media, then become the media. Presentation from PRSA International Conference on evolving digital PR through content marketing by Lee Odden, CEO of TopRank Online Marketing.
4. Content Powers
comScore 2012 Search
Google: 12 Billion
Searches Per Mo
PRWeek Media Survey
95% Journalists use
search engines
Fleishmann Hillard 2012 Digital Index
89% Led to Purchase
by Search Engines
@leeodden #prsaicon
5. Content Drives
Social Sharing
& Discovery
AOL Nielsen May 2011
73%
of industry related
Tweets link to content
3 Text 100 2012
Avg number of different
social channels used by
journalists to prep a story.
@leeodden #prsaicon
6. Content Attracts & Engages
Newsletter
Social Ads
PPC Reviews Community
Forum Social Networks
Email Blog
Website Blog
Online Ads Media
awareness consideration purchase retention advocacy
Direct Mail
Email Store FAQ
Word of Mouth Promotions
Knowledge Base
P
Ecommerce
R Radio
TV
Print
PR Social Search
Across the Customer Lifecycle
@leeodden #prsaicon
16. Feel Overwhelmed?
Optimize
Content
Desktop
Tablet
Mobile
@leeodden #prsaicon
17. Why Leave
Content To
Chance?
@leeodden #prsaicon
18. Content Marketing Isn’t About You
Me. Me me. Oh,
We are
and me. It’s all
awesome.
about me
Awesome are
we! Did I So many of you are
mention… looking for Widget
Wranglers, we’ve
created a new
weekly column.
It’s About Your Customers
@leeodden #prsaicon
20. The leap from PR to
Marketing is not so far.
@leeodden #prsaicon
21. Goals for PR? @Shonali Says…
• Increase Exposure
• Educate Audiences
• Improve Positioning
• Increase Mind Share
• Increase Sales
• Obtain Members
• Raise Awareness for Mission
Source: Shonali Burke – From WTF to KPI: Measuring the Value of PR
@leeodden #prsaicon
22. Let Me Tell You A Secret
http://tprk.us/cmsecrets
@leeodden #prsaicon
24. Hey TopRank,
Let’s Work
Together on Some
Content for CMW.
@leeodden #prsaicon
25. Cool! We’ll
interview
CMW
speakers
And make an
e-book for
attendees.
@leeodden #prsaicon
26. Content Marketing Secrets Plan
Objective: Grow Awareness of CMW by promoting
speakers & content (top of funnel)
Audience: Attendees, Marketers, Speakers
Audience Goals: Learn practical content marketing
advice they could actually use
Format: Interviews, eBook, Images, PDF
Channels: Blog, Slideshare, Social, Email, Search
Promotion: Incentivized speakers, CMW & TopRank
Measurement: Awareness, Engagement
@leeodden #prsaicon
27. ID Keywords / Topics
Co-Creation: Plan assets, promotions
Create design templates
Thought Identify sources
Write “optimized” questions
Leader eBook Send out 20, eight question
interviews
@leeodden #prsaicon
28. Incorporate target
keywords in questions
to inspire “optimized”
replies.
How Many Replies? One. #fail
@leeodden #prsaicon
29. We need to rethink this.
We need to optimize
our approach.
@leeodden #prsaicon
30. One Question:
You're a secret agent on a mission and you're having a
rendezvous with your agency contact after pulling a
dangerous undercover operation. You now have a coveted
secret. A content marketing secret. What secret for
achieving success with content marketing will you share?
The content marketing world depends on it!
@leeodden #prsaicon
32. Story First
Content Marketing Secret:
Three things separate the truly great content
creators from the rest.
First: The best content creators see their story as
the keystone of their communications. They don’t
view content as a task or a campaign. They view
content as something fat with possibilities in the
way we communicate with customers so that they
recognize us before and over any other brand.
That sounds easy enough, but it’s a huge mental
shift for most businesses.
Name: Ann Handley
Position: CMO, Author Second: The best content creators have a distinct
Company: MarketingProfs voice. They have developed a point of view that’s
Website: marketingprofs.com unique to the brand—and unshackled from
Twitter: @marketingprofs corporate Frankenspeak. A good test is this: If you
mask the visual branding on your content, would
you recognize that content’s voice as your own?
About Agent Handley:
Cited in Forbes as the most influential woman in
Social Media and recognized by ForbesWoman as
one of the top 20 women bloggers, Ann Handley is
the Chief Content Officer of Marketing Profs, which
provides business marketing know-how for more
than 420,000 subscribers.
@leeodden @leeodden - #prsaicon
From the content marketing experts at TopRankMarketing.com #prsaicon
33. No B.S.
Content Marketing Secret:
Your job is to make content that makes your
audience say, "Holy shit!” If you do that, you win.
Period.
Name: Jason Falls
Position: Author, Speaker, CEO
Company: Social Media Explorer
Website: socialmediaexplorer.com
Twitter: @jasonfalls
About Agent Falls:
Jason Falls is an author, speaker, and CEO. He is
a thought leader on the strategic use of digital “You shouldn’t blog as a business
marketing and technology and has been named a
top influencer in social technology and marketing unless you’re going to blog for
by Forbes, Entrepreneur Magazine, and business.”
Advertising Age. -Jason Falls
@leeodden @leeodden - #prsaicon
From the content marketing experts at TopRankMarketing.com #prsaicon
34. Keep the Promise
Content Marketing Secret:
Think big but act small. Your content marketing
goals should be lofty, but you need to be incredibly
fast and flexible, like a small startup, to really make
magic happen. Oh, one more thing. Consistency
is the key. Content marketing can't just be a
campaign...it must be a way to communicate with
customers over the long term. Content is your
promise to your customers. Don't start and then
stop, breaking your promise.
Name: Joe Pulizzi
Position: CEO, Author
Company: Content Marketing Institute
Website: contentmarketinginstitute.com
“If content marketing
Twitter: @juntajoe were a baseball
game, we are just
About Agent Pulizzi: getting out of the
Joe Pulizzi is known as “The Godfather of Content dugout for the first
Marketing” for his work evangelizing content inning.”
through Junta42, Content Marketing Institute,
Content Marketing World, Chief Content Officer -Joe Pulizzi
Magazine and by being an active content marketer
@leeodden @leeodden - #prsaicon
From the content marketing experts at TopRankMarketing.com #prsaicon
43. If you want to ensure your brand gets
in the media, then become the media.
@leeodden #prsaicon
44. Make A Content Marketing Plan
What
Who are What do Make it
stories will
you writing they care easy to find
connect
for? about? & share
you?
Preferences Search & Editorial Social & SEO
Pain Points Social Data Calendar, Networking,
Behaviors Sources Repurpose PR, Linking
awareness consideration purchase retention advocacy
@leeodden #prsaicon
46. 1 Customer. Problem. Solution.
Who is your audience?
What are their goals?
Which problems can be
Reporter Customer Blogger solved with content?
“Social content is only as interesting as the
interest shown in others.”
@leeodden #prsaicon
47. 1 Customer. Problem. Solution.
What are YOUR goals?
What makes your story
different?
How will your content solve
a problem for the media?
For customers? Media Relations Social PR
“To stand out, your content should stand
for something: unique & specific.”
@leeodden #prsaicon
48. 2 What To Write About
Sweet
You Spot! Audience
@leeodden #prsaicon
49. Optimized & Socialized Content Plan
awareness consideration purchase retention advocacy
Align Customer Needs With Content
Buying
Keywords Social Topics Content Type
Cycle
Time Saving Housekeeping, Blog post, articles in
Awareness housekeeping tips
Naptime Cleaning relevant magazines
robot cleaners,
What types of automated
Interest automatic Demonstration video
cleaners are there?
cleaning
Maria
Product feature/benefit
robot cleaner What are the best robot
Consideration list. Comparison to
reviews cleaners?
competitors
Customer & Pain Points Purchase
robot , Zrobot
how to buy, Where can I buy a Zrobot?
Store locator, geo-specific
• No time to clean Zrobot prices
store pages, FB fan pages
• Busy schedule
Zrobot cleaning How to get more uses from Blog posts, guest posts,
• Working mom Retention
tips your Zrobot video
• 3 kids under 10
Zrobot fans,
Zrobot mom user group Q Facebook Fan page,
Advocacy Zrobot
and A, tips Forum, Zrobot Newsletter
accessories
@leeodden #prsaicon
50. Optimized & Socialized Content Plan
awareness consideration purchase retention advocacy
Align Topical Needs With Content
Buying
Keywords Social Topics Content Type
Cycle
Awareness broad general issues blog, byline, social
Interest category investigative video, social
Stan
feature comparison,
Consideration comparison demos
reviews
Purchase transactional referrals exclusive
Journalist Pain Points
Retention tips connect with other users be a resource
• Deadline to meet
• In need of another source
• Need a different story perspective Advocacy supporting participation deliver as promised!
• Quotes, stats, research
@leeodden #prsaicon
51. 30 Content Marketing Tactics
• Article Marketing • News Release
• Advertorial • Online Magazines & Apps
• Blogging • Podcasts
• Case Studies • Print Magazines
• Print Newsletters
• Crowdsource
• Real-World Events
• Curate
• Research & Surveys
• Digital Newsletters
• Social Content
• eBooks • Teleclass & Telecasts
• Email • Traditional Media
• Interactive Games • Videos
• Images & Infographics • Virtual Conferences
• Interactive Tools • Webinars
• Microsites • Wikis
• Mobile Applications • White Papers
• Mobile Content Blog Post: tprk.us/30cmtactics
#prsaicon
@leeodden
52. 3 Facts Tell, Stories Sell
Essential questions for
each content object:
What’s the narrative?
How will it persuade?
How does it connect
with your past stories?
@leeodden #prsaicon
53. Connected Content
Topical Blog Post Infographic Video News Release
Theme
Blog Post Infographic Video News Release
Blog Post Infographic Video News Release
Blog Post Infographic Video News Release
Blog Post Infographic Video News Release
Weave Themes Into Stories
@leeodden #prsaicon
54. Connected Content
Keyword 1 Keyword 2 Keyword 3 Keyword 4
Keyword A Blog Post Infographic Video News Release
Keyword B Blog Post Infographic Video News Release
Keyword C Blog Post Infographic Video News Release
Keyword D Blog Post Infographic Video News Release
Keyword E Blog Post Infographic Video News Release
Create a Keyword Matrix
@leeodden #prsaicon
61. Business Outcomes
• Shorter Sales Cycles
• Increased Order Quantity
• More Referrals
• Lower Marketing Costs
• Grow Revenue
• Improve Profits
• Retention
• Share of Voice
• Improve Service
@leeodden #prsaicon
62. It All Sounds Good, But…
Can I Really Do This?
@leeodden #prsaicon
63. Yes You Can
You Can Do Anything
@leeodden #prsaicon
64. With the Right Plan
@leeodden OptimizeBook.com #prsaicon
65. Optimized Planning: WHAT & WHY
1. View Search, Social & Content
from 360 Degrees -- Holistically
2. Optimize Everywhere:
Marketing & PR, B2B or B2C, SME or LE
3. Research, Audit & Listen
4. Set Goals, Create a Roadmap
@leeodden #prsaicon
66. Optimized Implementation: HOW
Audience & Personas
Keyword & Topic Research
Content Plan
Creation & Curation
Content Optimization
Social Networking
Promotion
Measure & Refine
@leeodden #prsaicon
67. Scale - WHO
Make integrated search, social
& content part of a process
Identify training opportunities
for knowledge transfer
@leeodden OptimizeBook.com #prsaicon
TopRank Online Marketing e-Book: 29 Secrets About Content Marketing & The Undercover Agents Who Shared ThemTopRank is a digital marketing agency offering integrated marketing consulting services ranging from content development to SEO to Online PR to Email Marketing and Social Media Marketing. Find us at: http://www.toprankmarketing.comhttp://www.toprankblog.comhttp://optimizebook.comContent Marketing World is the largest (and we think best) content marketing conference in the world. http://www.contentmarketingworld.com