What will marketing look like in 2021? “Human society will change more the coming 20 years… than the last 300 years” We now live in a world of exponential technological change. 2017 is the TURNING POINT of this Exponential Change. Change appeared to go slow, but now everything will now begin to change, all at the same time. Algorithms will impact 1 billion human jobs in 2020 Everything is abundantly available. Everything goes to the cloud. Money. Books. Governments. Cities. Content becomes essentially free. With everything being abundantly available, people change from owning ‘stuff’, to experiencing ‘stuff’. People want experiences. Image recognition by computers is becoming better than humans. Computers recognize voices, not just speech, already today. You can ask anything, using smart ”agents” By 2019 websites and apps become less important. In 2019, 20% of all brands will start abandoning their mobile apps, in favor of progressive and instant apps What is REALLY happening here? The interface is dissapearing WHEN is this going to happen ? Years from now, not decades So the big question is…. What will marketing look like in 2021? Everything will be about technology We’ll move from products to total experiences From brands to platforms Nike+ is opening their fitness data to 3rd party developers. Gillette lets men try on virtual beards and connects them with 3rd party products & services. General Electric opens sensor data of their products to 3rd party suppliers. And finally, what will your marketing JOB look like in 2021? Marketing organization haven’t changed that much in the last 40 years. That is about to change. DRASTICALLY. Everything that can be digitized and automated, will be replaced by Artificial Intelligence. The reverse is also true… Everything that cannot be digitized and automated, will become EXTREMELY VALUABLE Top 5 marketing skills needed in 2021 Such as critical thinking and creativity. And fluid teams Strategic thinkers become critical to success The era of the right brain has arrived Creativity in content, data, technology & strategy becomes crucial How can you PREPARE for 2021 ? Get in touch www.invisiblepuppy.com