SlideShare ist ein Scribd-Unternehmen logo
1 von 27
SALES SCRIPT
6 PART PHONE
The highly
effective
FOUNDER OF SOCO SALES TRAINING
www.SocoSelling.com
TomAbbott
BY
AUTHOR OF
Introducing yourself
1. INTRODUCTION
I’m from a call
centre, I hate my
job and you’re
probably going to
hang up on me…
FIRST, AVOID ‘ROBOT VOICE’
INSTEAD START WITH A
POSITIVE ATTITUDE
And a smile
on your face
Good morning, it’s John
Smith calling from the
ABC Company.
Have you got a minute?
IF THEY ANSWER ‘NO”
Just ask
“When’s a
better
time?”
YOU’LL EITHER GET A TIME
TO CALL BACK
Or a chance to
tell them why
you’re calling
2. BUILD RAPPORT
Common acquaintances?
Your neighbor Shelley
recommended I give
you a call
We are connected
on LinkedIn
We met at the
networking event last
month
3. ESTABLISH
CREDIBILITY
Explain who you are
We have proven results
helping companies like
yours!
WHY THEY SHOULD
LISTEN TO YOU
The reason for calling
4. MAKE YOUR OFFER
FOCUSEDKEEP IT
on what will
BENIFIT
THEM!
I’m calling to offer you
a consultation - at no
charge - to assess your
business needs and
share industry best
practices
Go for the close
5. COMMITMENT
Would you be
interested in a free
consultation?
What’s a good
time to meet?
Are mornings or
afternoons better?
The conclusion
6. ENDING YOUR CALL
END YOUR CALL BY:
Thanking them
for their time
Confirming
date and time
of meeting
Asking if anyone
else should join
the meeting
Giving them your
contact details
6 PART PHONE SALES SCRIPT
1.Introduce yourself
2.Build rapport
3.Establish credibility
4.Make your offer
5.Get a commitment
6.End your call
SEND NOW!
GET THIS FREE BOOKLET &
START SELLING!
LIKE THIS PRESENTATION?
SHARE TO
DOWNLOAD!
CLICK THE BUTTON!
( YOU JUST ‘PAY’ WITH A TWEET :D )
CONTACT US
@socoselling
socosalestraining
prosper@socoselling.com
www.socoselling.com
+65 6644-5294

Weitere ähnliche Inhalte

Andere mochten auch

3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017Drift
 
7 C's of Effective Presentations & Sales Skills
7 C's of Effective Presentations & Sales Skills7 C's of Effective Presentations & Sales Skills
7 C's of Effective Presentations & Sales SkillsTrevor Ambrose
 
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...InsideSales.com
 
Phone sales / Inside Sales for Startups
Phone sales / Inside Sales for StartupsPhone sales / Inside Sales for Startups
Phone sales / Inside Sales for StartupsBryan Starbuck
 
The Power Series Making Appointments and Selling over the Telephone
The Power Series  Making Appointments and Selling over the TelephoneThe Power Series  Making Appointments and Selling over the Telephone
The Power Series Making Appointments and Selling over the TelephoneRichard Mulvey
 
The Four Communication Styles and How to Use Them to Increase Sales
The Four Communication Styles and How to Use Them to Increase SalesThe Four Communication Styles and How to Use Them to Increase Sales
The Four Communication Styles and How to Use Them to Increase SalesTom Abbott, CSP
 
23 Killer Questions To Use With Your Prospects
23 Killer Questions To Use With Your Prospects23 Killer Questions To Use With Your Prospects
23 Killer Questions To Use With Your ProspectsSean McPheat
 
What Not to Do When Cold Calling
What Not to Do When Cold CallingWhat Not to Do When Cold Calling
What Not to Do When Cold CallingScott Britton
 
Cold Calling Trends: How to turn your cold calls HOT
Cold Calling Trends:  How to turn your cold calls HOTCold Calling Trends:  How to turn your cold calls HOT
Cold Calling Trends: How to turn your cold calls HOTRCN
 
How to Make the Right Sales Hire
How to Make the Right Sales HireHow to Make the Right Sales Hire
How to Make the Right Sales HireKyle Lacy
 
Call Center - Customer Service Scenarios
 Call Center - Customer Service Scenarios Call Center - Customer Service Scenarios
Call Center - Customer Service ScenariosKestly Development
 

Andere mochten auch (12)

3 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 20173 Things Every Sales Team Needs to Be Thinking About in 2017
3 Things Every Sales Team Needs to Be Thinking About in 2017
 
7 C's of Effective Presentations & Sales Skills
7 C's of Effective Presentations & Sales Skills7 C's of Effective Presentations & Sales Skills
7 C's of Effective Presentations & Sales Skills
 
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
Call Reluctance: 3 Steps to Overcome Your Fear of Rejection when Selling By P...
 
Phone sales / Inside Sales for Startups
Phone sales / Inside Sales for StartupsPhone sales / Inside Sales for Startups
Phone sales / Inside Sales for Startups
 
The Power Series Making Appointments and Selling over the Telephone
The Power Series  Making Appointments and Selling over the TelephoneThe Power Series  Making Appointments and Selling over the Telephone
The Power Series Making Appointments and Selling over the Telephone
 
The Four Communication Styles and How to Use Them to Increase Sales
The Four Communication Styles and How to Use Them to Increase SalesThe Four Communication Styles and How to Use Them to Increase Sales
The Four Communication Styles and How to Use Them to Increase Sales
 
23 Killer Questions To Use With Your Prospects
23 Killer Questions To Use With Your Prospects23 Killer Questions To Use With Your Prospects
23 Killer Questions To Use With Your Prospects
 
What Not to Do When Cold Calling
What Not to Do When Cold CallingWhat Not to Do When Cold Calling
What Not to Do When Cold Calling
 
Life insurance selling
Life insurance sellingLife insurance selling
Life insurance selling
 
Cold Calling Trends: How to turn your cold calls HOT
Cold Calling Trends:  How to turn your cold calls HOTCold Calling Trends:  How to turn your cold calls HOT
Cold Calling Trends: How to turn your cold calls HOT
 
How to Make the Right Sales Hire
How to Make the Right Sales HireHow to Make the Right Sales Hire
How to Make the Right Sales Hire
 
Call Center - Customer Service Scenarios
 Call Center - Customer Service Scenarios Call Center - Customer Service Scenarios
Call Center - Customer Service Scenarios
 

Mehr von Tom Abbott, CSP

Tips To Look Your Best On A Video Call
Tips To Look Your Best On A Video CallTips To Look Your Best On A Video Call
Tips To Look Your Best On A Video CallTom Abbott, CSP
 
10 Essential Negotiation Skills Every Salesperson Need To Master
10 Essential Negotiation Skills Every Salesperson Need To Master10 Essential Negotiation Skills Every Salesperson Need To Master
10 Essential Negotiation Skills Every Salesperson Need To MasterTom Abbott, CSP
 
7 Networking Tips for Sales Professionals Even If You're An Introvert
7 Networking Tips for Sales Professionals Even If You're An Introvert7 Networking Tips for Sales Professionals Even If You're An Introvert
7 Networking Tips for Sales Professionals Even If You're An IntrovertTom Abbott, CSP
 
Virtual Meeting Checklist Infographic
Virtual Meeting Checklist InfographicVirtual Meeting Checklist Infographic
Virtual Meeting Checklist InfographicTom Abbott, CSP
 
Ultimate Sales Tech Stack Infographic
Ultimate Sales Tech Stack InfographicUltimate Sales Tech Stack Infographic
Ultimate Sales Tech Stack InfographicTom Abbott, CSP
 
8 Ways To Build A High Performance Team
8 Ways To Build A High Performance Team8 Ways To Build A High Performance Team
8 Ways To Build A High Performance TeamTom Abbott, CSP
 
How to sell during a slowdown
How to sell during a slowdownHow to sell during a slowdown
How to sell during a slowdownTom Abbott, CSP
 
How To Reduce The Social Distance When Working From Home
How To Reduce The Social Distance When Working From HomeHow To Reduce The Social Distance When Working From Home
How To Reduce The Social Distance When Working From HomeTom Abbott, CSP
 
Tools To Manager Remote Sales Teams
Tools To Manager Remote Sales TeamsTools To Manager Remote Sales Teams
Tools To Manager Remote Sales TeamsTom Abbott, CSP
 
7 Ways To Keep Staff Motivated When Working From Home
7 Ways To Keep Staff Motivated When Working From Home7 Ways To Keep Staff Motivated When Working From Home
7 Ways To Keep Staff Motivated When Working From HomeTom Abbott, CSP
 
Qualities of a Great Sales Professional
Qualities of a Great Sales ProfessionalQualities of a Great Sales Professional
Qualities of a Great Sales ProfessionalTom Abbott, CSP
 
Power SELLING Assets - The skills needed to succeed in sales
Power SELLING Assets - The skills needed to succeed in salesPower SELLING Assets - The skills needed to succeed in sales
Power SELLING Assets - The skills needed to succeed in salesTom Abbott, CSP
 
Power SELLING Assets Infographic
Power SELLING Assets InfographicPower SELLING Assets Infographic
Power SELLING Assets InfographicTom Abbott, CSP
 

Mehr von Tom Abbott, CSP (16)

Tips To Look Your Best On A Video Call
Tips To Look Your Best On A Video CallTips To Look Your Best On A Video Call
Tips To Look Your Best On A Video Call
 
10 Essential Negotiation Skills Every Salesperson Need To Master
10 Essential Negotiation Skills Every Salesperson Need To Master10 Essential Negotiation Skills Every Salesperson Need To Master
10 Essential Negotiation Skills Every Salesperson Need To Master
 
7 Networking Tips for Sales Professionals Even If You're An Introvert
7 Networking Tips for Sales Professionals Even If You're An Introvert7 Networking Tips for Sales Professionals Even If You're An Introvert
7 Networking Tips for Sales Professionals Even If You're An Introvert
 
Virtual Meeting Checklist Infographic
Virtual Meeting Checklist InfographicVirtual Meeting Checklist Infographic
Virtual Meeting Checklist Infographic
 
Ultimate Sales Tech Stack Infographic
Ultimate Sales Tech Stack InfographicUltimate Sales Tech Stack Infographic
Ultimate Sales Tech Stack Infographic
 
8 Ways To Build A High Performance Team
8 Ways To Build A High Performance Team8 Ways To Build A High Performance Team
8 Ways To Build A High Performance Team
 
How to sell during a slowdown
How to sell during a slowdownHow to sell during a slowdown
How to sell during a slowdown
 
Spin Selling Explained
Spin Selling ExplainedSpin Selling Explained
Spin Selling Explained
 
How To Reduce The Social Distance When Working From Home
How To Reduce The Social Distance When Working From HomeHow To Reduce The Social Distance When Working From Home
How To Reduce The Social Distance When Working From Home
 
Tools To Manager Remote Sales Teams
Tools To Manager Remote Sales TeamsTools To Manager Remote Sales Teams
Tools To Manager Remote Sales Teams
 
7 Ways To Keep Staff Motivated When Working From Home
7 Ways To Keep Staff Motivated When Working From Home7 Ways To Keep Staff Motivated When Working From Home
7 Ways To Keep Staff Motivated When Working From Home
 
Sales KPIs
Sales KPIsSales KPIs
Sales KPIs
 
Qualities of a Great Sales Professional
Qualities of a Great Sales ProfessionalQualities of a Great Sales Professional
Qualities of a Great Sales Professional
 
Power SELLING Assets - The skills needed to succeed in sales
Power SELLING Assets - The skills needed to succeed in salesPower SELLING Assets - The skills needed to succeed in sales
Power SELLING Assets - The skills needed to succeed in sales
 
Power SELLING Assets Infographic
Power SELLING Assets InfographicPower SELLING Assets Infographic
Power SELLING Assets Infographic
 
Believe In Yourself
Believe In YourselfBelieve In Yourself
Believe In Yourself
 

The Highly Effective 6 Part Phone Sales Script