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20mistakes
events make
on social media
and
how to fix them
WHEN
IT GETS
TO SOCIAL MEDIA
FOREVENTS
WE’RE
ALL GuILTY
OF MAKING MISTAKES
HERE ARE
A FEW
COMMON ONES
&
howtofixthem
1.
NOThaving
someone
dedicated
to social media
hire someone dedicated
that gets it
-
pick someone
within your team
-------
HOW
TO
FIX
IT
-
not Having
a social media
monitoring
software
2.
allocate budget
for software
-------
HOW
TO
FIX
IT
-
3.
b e g g i n g
make sure
there is something in it
for your audience
-
ask rarely
and
for a good reason
-------
HOW
TO
FIX
IT
-
4.
not
addressing
mentions
just respond!
-
have a plan
in place to deal
with complaints
-
unanswered mentions
can escalate
-------
HOW
TO
FIX
IT
-
5.
ASKING ..
FOR ACTIONS
ON DIFFERENT
SOCIAL
NETWORKS
concentrate
on the social network
you are using
-
expand your measurement
from just likes and rts
-------
HOW
TO
FIX
IT
-
bulk communications
6.
segment
your email database
-
organise
your twitter followers
in lists
-
collect segments info
with your registration system
-
target communication
to different audiences
-------
HOW
TO
FIX
IT
-
bulk
invi
t e s
7.
sell more tickets
by investing
in better concept
-
concentrate
on why people
should attend
-
customize communications
-------
HOW
TO
FIX
IT
-
8.
TAKING ADVANTAGE OF
communicate
the hashtag
clearly
-
limit hashtag use
to the necessary
-
do not confuse
the reader
-
make the hashtag useful
-------
HOW
TO
FIX
IT
-
9.
The
Auto
DM
do not send
auto direct messages
-
customize
communication
-
retweets
are much better
ice breakers
-------
HOW
TO
FIX
IT
-
10.
Common Dashboards for Personal and Professional Accounts
separate
your personal
from work
social accounts
-
do not use
common dashboards
-
tell your staff
to do the same
-------
HOW
TO
FIX
IT
-
11.
blog posts,
calling
BLOGS
read this article
if you want the harsh truth
-
then this one
if you want it a bit more
sweetened
-------
HOW
TO
FIX
IT
-
12.
ONLY
ADDRESSING
POSITIVE
COMMENTS
have a
social media triage
in place
-
put up fAQs
with answers
to common problems
-
always reply,
fast.
-------
HOW
TO
FIX
IT
-
Language
M e s s U p
13.
carefully pick
the social networks
you engage in
-
learn the language
they use
-
make sure
to use dashboards
only if the language
is the same
-------
HOW
TO
FIX
IT
-
Not Keeping Speakers on The Team
14.
make sure
the speakers
are aware
of the key dates
-
suggest tweets
to send
-
clearly communicate
the hashtag and the handles
for the event
-------
HOW
TO
FIX
IT
-
FORCING
SPEAKERS
TO BE SOCIAL
15.
read this
-------
HOW
TO
FIX
IT
-
Viral
Videos
or
Memes
16.
-------
HOW
TO
FIX
IT
-
embark
in these projects
only if you are able
to ship timely
-
make sure
the videos
are professionally made
and funny
Come, Watson, come! The game is afoot.
You’ve stumbled apon a missin g page, but the
evidence is elementary. We’re on the case.
Return To The Dashboard
Come, Watson, come! The game is afoot.You’ve stumbled apon a missin g page, but theevidence is elementary. We’re on the case.
Return To The Dashboard
OPT-OUT THAT DOES NOT WORK
17.
Come, Watson, come! The game is afoot.You’ve stumbled apon a missin g page, but theevidence is elementary. We’re on the case.
Return To The Dashboard
choose
reliable email software
that makes opt-out
easy
-
tell your audience
how sad you are to see them go
and that you are happy
to welcome them back
at any time
-------
HOW
TO
FIX
IT
-
18.
choose the means
of your competition
accurately,
try to communicate
something about your event
in the process,
choose Rewards wisely
-
do not devalue
your brand
-------
HOW
TO
FIX
IT
-
STATIC
WEBSITES
19.
websites
are not social networks
or social media
-
they are the beginning
and end
of your social media strategy
-
read this
-------
HOW
TO
FIX
IT
-
Lost Accounts
20.
create
a year long
content strategy
-
identify content hubs
that your audience may link
-
curate it
for your audience
-------
HOW
TO
FIX
IT
-
by
Julius Solaris
Read the article here

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