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Widespread Generation of Information Integrate new/local information into the organizational context Authority to take responsible action on the interpreted meaning The Organizational Learning Cycle Collectively interpret information
Widespread Generation of InformationExternal*  Collected by primary users*  Collected from multiple sources*  Continuous collectionInternal*  Created by experiment “what if?”*  Data collection designed into action*  Analysis on mistakes and successes*  Checkpoint data for self-correction*  R&D conducted by line 
Integrate New / Local Information into the Organizational Context*  Disseminate accurate information*  Timely dissemination*  Provide complete information*  Unimpeded flow vs. batched                                                                              information*  Reward for accurate reporting rather            than expected information* Translate  and /or format for use*  Multi-skilling and multi-functioning*  Integrating staff positions into line
Collectively interpret information*  Organizational dialogue*   Proximity to others with varying        interpretations*  Frequency of interaction*  Availability of multiple perspectives*  Egalitarian conditions*  Organization limited in size*  Everything open to questioning
Authority to take responsible action on the interpreted meaning*  Control at the local level*  Minimum critical specifications*  No penalty for risk*   Profit sharing

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The organizational learning cycle

  • 1. Widespread Generation of Information Integrate new/local information into the organizational context Authority to take responsible action on the interpreted meaning The Organizational Learning Cycle Collectively interpret information
  • 2. Widespread Generation of InformationExternal* Collected by primary users* Collected from multiple sources* Continuous collectionInternal* Created by experiment “what if?”* Data collection designed into action* Analysis on mistakes and successes* Checkpoint data for self-correction* R&D conducted by line 
  • 3. Integrate New / Local Information into the Organizational Context* Disseminate accurate information* Timely dissemination* Provide complete information* Unimpeded flow vs. batched information* Reward for accurate reporting rather than expected information* Translate and /or format for use* Multi-skilling and multi-functioning* Integrating staff positions into line
  • 4. Collectively interpret information* Organizational dialogue* Proximity to others with varying interpretations* Frequency of interaction* Availability of multiple perspectives* Egalitarian conditions* Organization limited in size* Everything open to questioning
  • 5. Authority to take responsible action on the interpreted meaning* Control at the local level* Minimum critical specifications* No penalty for risk* Profit sharing