1. Widespread Generation of Information Integrate new/local information into the organizational context Authority to take responsible action on the interpreted meaning The Organizational Learning Cycle Collectively interpret information
2. Widespread Generation of InformationExternal* Collected by primary users* Collected from multiple sources* Continuous collectionInternal* Created by experiment “what if?”* Data collection designed into action* Analysis on mistakes and successes* Checkpoint data for self-correction* R&D conducted by lineÂ
3. Integrate New / Local Information into the Organizational Context* Disseminate accurate information* Timely dissemination* Provide complete information* Unimpeded flow vs. batched information* Reward for accurate reporting rather than expected information* Translate and /or format for use* Multi-skilling and multi-functioning* Integrating staff positions into line
4. Collectively interpret information* Organizational dialogue* Proximity to others with varying interpretations* Frequency of interaction* Availability of multiple perspectives* Egalitarian conditions* Organization limited in size* Everything open to questioning
5. Authority to take responsible action on the interpreted meaning* Control at the local level* Minimum critical specifications* No penalty for risk* Profit sharing