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Business Growth Boot Camp: 2017 Marketing Trends – Staying Ahead of the Marketing Curve
3/23/17
2017 Marketing Trends –
Staying Ahead of the Curve
Content, Communications and Commerce
 Introduction
 Marketing Trends for 2017
 Content, Communications & Commerce
 Q&A
agenda
introductions
Integrated marketing services
model
Team of 50
Operates nationally
@thundertech
thundertech.com
President & CEO of thunder::tech
Founded t::t in 1999
@jasontherrien
jason.therrien@thundertech.com
thunder::techjason therrien
introductions
BUSINESS
INTELLIGENCE:
KNOCK DOWN SILOS TO
CONNECT WITH
CUSTOMERS
BI as an Advantage
 Join your marketing data
 Closed loop reporting
 Marketing automation
 Persona development
 AI will evolve BI
VOICE SEARCH:
UNLOCK THE
INTERNET WITH
WORDS
Voice Search
 Search is ubiquitous
 Search is conversational
 How you write matters
 Trust your inner consumer
INTERACTIVE
CONTENT:ENGAGEMENT
DISGUISED AS
ENTERTAINMENT
Interactive Engagement
 Entertain me!
 Polls, calculators, configurators, assessments
 Get feedback, crowdsource ideas
 Social polling
 Online & offline
MULTIMEDIA
CONTENT:PLAN, EXECUTE,
ITERATE ON THE
REGULAR
M Multimedia on the Regular
 100M hours / day on Facebook
 Social video & experimentation
 Audio
 C.O.P.E.
CUSTOMER
EXPERIENCE:
TURNING
CUSTOMERS INTO
EVANGELISTS
Why is CX Important?
CX is the Future
 Map the customer journey
 Social fuel
 BI & AI use
DIGITAL
ADVERTISING:
BREAKING
TRADITION, MAKING
AN IMPACT
Digital advertising
 Social is not free
 Remarketing
 Tailored targeting
 Test and learn
B2B E-
COMMERCE:
EMERGING
OPPORTUNITIES
Ecommerce
 Pricing is not a barrier
 System integration
 Sales enablement
 Trust your inner consumer
questions, comments, jokes or riddles?
jason.therrien@thundertech.com
Thank you!

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COSE: Business Growth Boot Camp 2017 Trends

Editor's Notes

  1. Today is about winning customers, what’s doable with budget constraints, And NOT just randomly increasing your Facebook likes
  2. These topics are not for everyone, but everyone should know what they are
  3. JT
  4. 8th year Meet clients where they’re at an avoiding the media hype Copies at the back Distrbute several thousand through print and downloads Podcasts on each topic
  5. You are all sitting on data, lots of it In different places
  6. 55% of teens and 41% of adults are using voice search on a daily basis Phone Car Home
  7. How many in charge of creating content for their org?
  8. Not enough to read or watch anymore – ENGAGE Polls, calculators, configurators, assesments
  9. 100 MILLION HOURS OF VIDEO WATCHED EVERY DAY ON FACEBOOK MORE THAN HALF OF MARKETERS NAME VIDEO AS HAVING THE BEST ROI FOR THEM OVER ALL OTHER FORMS OF CONTENT
  10. CX is turning into a discipline with academic study and process The single cheapest way to improve your marketing is through studying the experience Americans will stop shopping with a brand after as few as 2 bad experiences