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LEAD

HUMBLY
The Path of Servant Leadership
WHO’S TALKING?
Lindy Ryan, MAL
Editor-in-Chief of Radiant Advisors

&
Faculty at City University of Seattle
Graduate School of Business
WHAT IS
LEADERSHIP?
Raise your hands.
(seriously)
lead⋅er⋅ship
(noun) [lee-der-ship]

1. a person who guides or directs a group
2. ability to lead
3. an act or instance of leading; guidance
4. the leaders of a group
LEADERSHIP
is the ability and act
of guiding and motivating a
group of people toward a
common purpose.
5	
  
QUESTION #1
Who are leaders?
“Don’t let
the noise of
others
drown out
your inner
voice.”
- Steve Jobs,
Apple
“I always knew I was destined for
greatness.”
-Oprah
“By giving
the people
the power to
share, we’re
making the
world more
transparent.”
-Mark
Zuckerberg,
Facebook

9	
  
“I really
hope I can
make a
difference,
even in the
smallest
way.”
– Duchess
Kate
Middelton
ANSWER:
You…and me.
QUESTION #2
Are all leaders good?
“I have the
duty to be
a fighter
for truth
and justice.”
- Adolf Hitler
“I’m a
catalyst for
change.”
- Rupert
Murdoch
News Corp
ANSWER:
No. Not all leaders are
“good.”
THE ULTIMATE
QUESTION
How do I become a
“good” leader?
-> SERVANT <-

LEADERSHIP
“Servant leadership
begins with the
natural feeling that
one wants to serve,
to serve first. Then
conscious choice
brings one to aspire
to lead.”
- Robert Greenleaf
“We must be the change
we wish to see.”
– Mahatma Gandhi
“Change
happens by
listening, then
starting a
dialogue with
the people who
are doing
something you
don’t believe is
right.”
- Jane Goodall
“A man
can’t ride
your back
unless it’s
bent.”
- MLK Jr.
WAIT...
How can I be a
servant leader?
TEN

Characteristics of a
Servant Leader
#1
Listen and

Understand
	
  
show

Empathy

#2
#3
Lend a

helping

hand
#4
be

aware
be

Persuasive

#5
dream

#6

Great
#7
Think

Ahead
#8
Be a Steward
Grow. Grow. Grow.

Grow.

#9
Build community

#10
LISTEN
BE EMPATHETIC
LEND A HAND
BE AWARE
BE PERSUASIVE
DREAM BIG
LOOK AHEAD
BE A STEWARD
GROW
BUILD COMMUNITY
SECRET INGREDIENT
Emotional Intelligence
(EQ)
EMOTIONAL
INTELLIGENCE
(sometimes called EQ)

is the ability to fully understand
oneself and relate well with
others.
Four points for moral

Leadership
Set

noble
goals
Take active steps
to pursue them
	
  
Pay a price

yourself
Ask others
to pay a price as well
TAKE-AWAYS:
ª 
ª 
ª 
ª 
ª 

THE LEADER IN YOU
GOOD VERSUS BAD LEADERS
WHO ARE SERVANT LEADERS
EQ: THE SECRET INGREDIENT
10 CHARACTERISTICS OF SERVANT
LEADERSHIP
ª  4 POINTS FOR MORAL LEADERSHIP
THANK YOU
@lindy_ryan
lindy.ryan@radiantadvisors.com
lryan@cityu.edu

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Lead Humbly: The Path of Servant Leadership