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Making sense of Data-Driven Architecture
Tom Graves, Tetradian
The Bridge, August 2020
Hi.
I’m Tom.
(yeah, I’ve
been around
for a while…)
These days
I’d describe myself as
a maker of tools for change...
also the architecture of change,
linking strategy to execution
and back again, as needed...
Part 1:
What is ‘data-driven architecture’?
What the heck is
‘data-driven architecture’?
Apply the classic mantra
“I don’t know”
- and go search for answers...
Looking for the real…
Is it just Object Oriented Programming
repackaged into a new guise?
- and if so, where does ‘architecture’
come into the story?
Looking for the real…
Is it mostly about use of big-data?
• Reporting: ‘what happened’
• Analysis: ‘why did it happen’
• Predictive: ‘what will happen’
• Operational: ‘what is happening now?’
• Influential: ‘how to influence what happens next’
(source: Matt Aslett / Steven Noels, ‘From Data to Data Driven - Applications that will change your business’,
https://www.slideshare.net/MarketingNGDATA/combined-datadriven090414final )
Looking for the real…
Is it more about applications?
• “Despite all the focus on data platforms, it is the
applications that deliver the value to the business
and the user”
• Support for personalisation, recommendations,
preferences, customer services, micro-campaigns
(source: Matt Aslett / Steven Noels, ‘From Data to Data Driven - Applications that will change your business’,
https://www.slideshare.net/MarketingNGDATA/combined-datadriven090414final )
Looking for the real…
Is it about architectures for
data-platforms and applications?
Or about architectures themselves?
Looking for the real…
Is it mostly about IT-strategy
and IT-architectures?
Or more about business-strategy
and business-architectures?
Has ‘data-driven architecture’
become merely another buzzword
for meaningless sales-hype?
For too much of what I’ve seen so far,
the answer seems to be ‘Yes’...
To make any sense of this mess,
we’ll need to go back
to first-principles…
Tackle the problem as
a data-architecture issue:
split the term ‘Data Driven Architecture’
into each of its component parts
Part 2:
‘Data Driven Architecture’
What does ‘data’ mean
in this context?
A maze of competing terms
- data, information, knowledge,
wisdom, intelligence, and more -
each with conflicting definitions...
The DIKW set…
• Data
• Information
• Knowledge
• Wisdom
- is it a stack? a hierarchy? or what?
Use a dimensional view…
- DIKW as discrete dimensions
with intelligence as the factor
that links the dimensions together
A dimensional view…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
Intelligence
(link all dimensions to
support meaningful
decision-making)
Data dimension…
• presents content for intelligence
• represents real-world fact
– sensory evidence: is literally ‘that which is seen’
– only fact is real: everything else is an interpretation
• derived from past or present (real-time)
– no ‘future facts’: ‘the future’ is always an assumption
• cannot make sense on its own – it’s just data
Data dimension…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
NOTE:
Feelings are facts...
Too many people
get this the wrong way round...
Interpretations about feelings
are not facts...
Information dimension…
• presents context for intelligence
– represented and anchored by metadata
• provides frames and filters for fact
– distinguish between ‘signal’ and ‘noise’
• provides schemas for sensemaking
• depends on availability of real-world data
• cannot test its own assumptions or logic
Information dimension…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
WARNING:
Beware the trap of
‘policy-based evidence’...
- pre-filtering all fact to align with
existing assumptions...
Knowledge dimension…
• provides connections for intelligence
• gives personal form to data / information
– example: ‘body-knowledge’, physical skill
• provides anchor for meaning
– personal meaning can only be learnt, not taught
• provides anchor for understanding, action
Knowledge dimension…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
WARNING:
Meaningful knowledge depends
on practical understanding...
“I know” used as a synonym for
“I have that information”
is essentially meaningless...
‘Wisdoms’ dimension…
• presents prepackaged interpretations
– example: proverbs, ‘best practices’ etc
• underpins choices and decisions
• alternatively, provides placeholders for
concerns, drivers, purpose
• relies on contextuality - ‘adapt, then adopt’
– must always adapt to the current applicable
content, context and connections
‘Wisdoms’ dimension…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
WARNING:
To be useful, ‘wisdoms’ must be
anchored in real-world data,
information, knowledge...
- on their own, ‘wisdoms’ are
inherently meaningless and useless...
Intelligence as integration…
• links all of the dimensions together,
as a unified whole
• represents chosen pathway through
the dimension-set
– pathway is often (usually?) iterative, fractal
• connects / bridges between sensing,
choices, action and learning
Intelligence as integration…
Wisdom(s)
(prepackaged decisions
or interpretations)
Knowledge
(human engagement,
embedded action)
Data
(raw unstructured evidence)
Information
(metadata, context,
schemas)
Intelligence
(link all dimensions to
support meaningful
decision-making)
Part 3:
‘Data Driven Architecture’
What does ‘driven’ mean
in this context?
SUGGESTION:
‘Driven’ relates to how we use
continuously-updated intelligence
to guide action and learning
- drivers for purposive learning-loops
Sense, make-sense, decide, act…
• Systematic loop for
action-learning
• Decisions based on
sensing, sense-
making
• Each action triggers
new sensory data
• Self-adapt to change
Sense, make-sense, decide, act…
• Loops are
iterative, fractal
• Sensors may
differ for each
type of loop
• Fractal loops
may interact with
each other
Loops: Certainty versus uncertainty
Limitations of IT…
• Most IT is still rule-
bound – hence may
only be able to work
on certainties
• ‘Data-driven’
architectures may
enable some ability
to work on
uncertainties
REMINDER:
Beware the trap of
‘policy-based evidence’...
- over-dependence on assumptions
may be dangerous...
Effect of ‘policy-based evidence’
• Absence of
sensing, sense-
making
• Decisions based on
belief, assumption
• No ability to adapt
to real-world
change
Part 4:
‘Data Driven Architecture’
What does ‘architecture’ mean
in this context?
• Architecture is an exercise in truth
A proper building is responsible to universal
knowledge and is wholly honest in the
expression of its functions and materials
• Architecture is an exercise in narrative
Architecture is a vehicle for the telling of
stories, a canvas for relaying societal myths,
a stage for the theatre of everyday life
“Two points of view on architecture”
(Chapter 84, in Matthew Frederick, 101 Things I Learned In Architecture School, MIT Press, 2007
• “Architecture is an exercise in truth”
- architecture is about structure
– (IT-architecture is often really good at this)
• “Architecture is an exercise in narrative”
- architecture is about story
– (IT-architecture is often really bad at this…)
• We need balance between structure and story
TL;DR version of ‘Two points of view’
Domains for data-driven architecture
• IT-infrastructure architecture
– example: self-adapting system-configuration
• IT data-architecture
– example: data-platforms, big-data
• IT applications-architecture
– example: big-data applications, self-adapting systems
• Business architecture
– example: self-adapting business-models, service-designs
• Enterprise architecture
– whole-of-IT and/or whole-of-enterprise
WARNING:
On ‘enterprise-architecture’:
‘enterprise-wide IT architecture’
is not the same as
‘the architecture of the enterprise’...
- DON’T MIX THEM UP!
Part 5:
Where does this take us?
Summarise lessons-learned
about the current state of
‘data-driven architecture’…
CAUTION:
• As a general term, ‘Data Driven
Architecture’ is perhaps misleading
• Without some schema,
data are essentially meaningless
(it doesn’t have to be a classic DB schema,
but some schema nonetheless)
CAUTION:
• A risk of ‘Data Driven Architecture’
becoming another way for IT
to over-focus on structure,
and lose connection to the story
(Example: a CRM is a one-sided view of a
business-relationship, not the whole story!)
CAUTION:
• Huge hidden risks for Data Driven
Architecture becoming reliant on
‘policy-based evidence’
(Example: training for machine-learning that
reinforced social stereotypes on race/gender)
CAUTION:
• Only raw-data is ‘real’: anything else
is inherently based on assumptions
that may not be valid
(and choices on sources for raw-data
will themselves be based on assumptions...)
Checklist: Data-driven architecture
• Data: What sensors and sources do we need?
• Information: What frames, schemas and metadata do
we need?
• Knowledge: What connections do we need? How will
we connect to each person in the context?
• Wisdom: What ‘best practices’ and other patterns will
we use? How will we adapt these to our needs? What are
our choices? What is our overall guiding-purpose?
• Intelligence: How will we link all these elements
together, continuously, as a self-adapting, unified whole?
Thank you!
Making sense of data-driven architecture

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Making sense of data-driven architecture

  • 1. Making sense of Data-Driven Architecture Tom Graves, Tetradian The Bridge, August 2020
  • 2. Hi. I’m Tom. (yeah, I’ve been around for a while…)
  • 3. These days I’d describe myself as a maker of tools for change... also the architecture of change, linking strategy to execution and back again, as needed...
  • 4. Part 1: What is ‘data-driven architecture’?
  • 5. What the heck is ‘data-driven architecture’? Apply the classic mantra “I don’t know” - and go search for answers...
  • 6. Looking for the real… Is it just Object Oriented Programming repackaged into a new guise? - and if so, where does ‘architecture’ come into the story?
  • 7. Looking for the real… Is it mostly about use of big-data? • Reporting: ‘what happened’ • Analysis: ‘why did it happen’ • Predictive: ‘what will happen’ • Operational: ‘what is happening now?’ • Influential: ‘how to influence what happens next’ (source: Matt Aslett / Steven Noels, ‘From Data to Data Driven - Applications that will change your business’, https://www.slideshare.net/MarketingNGDATA/combined-datadriven090414final )
  • 8. Looking for the real… Is it more about applications? • “Despite all the focus on data platforms, it is the applications that deliver the value to the business and the user” • Support for personalisation, recommendations, preferences, customer services, micro-campaigns (source: Matt Aslett / Steven Noels, ‘From Data to Data Driven - Applications that will change your business’, https://www.slideshare.net/MarketingNGDATA/combined-datadriven090414final )
  • 9. Looking for the real… Is it about architectures for data-platforms and applications? Or about architectures themselves?
  • 10. Looking for the real… Is it mostly about IT-strategy and IT-architectures? Or more about business-strategy and business-architectures?
  • 11. Has ‘data-driven architecture’ become merely another buzzword for meaningless sales-hype? For too much of what I’ve seen so far, the answer seems to be ‘Yes’...
  • 12. To make any sense of this mess, we’ll need to go back to first-principles…
  • 13. Tackle the problem as a data-architecture issue: split the term ‘Data Driven Architecture’ into each of its component parts
  • 14. Part 2: ‘Data Driven Architecture’
  • 15. What does ‘data’ mean in this context?
  • 16. A maze of competing terms - data, information, knowledge, wisdom, intelligence, and more - each with conflicting definitions...
  • 17. The DIKW set… • Data • Information • Knowledge • Wisdom - is it a stack? a hierarchy? or what?
  • 18. Use a dimensional view… - DIKW as discrete dimensions with intelligence as the factor that links the dimensions together
  • 19. A dimensional view… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas) Intelligence (link all dimensions to support meaningful decision-making)
  • 20. Data dimension… • presents content for intelligence • represents real-world fact – sensory evidence: is literally ‘that which is seen’ – only fact is real: everything else is an interpretation • derived from past or present (real-time) – no ‘future facts’: ‘the future’ is always an assumption • cannot make sense on its own – it’s just data
  • 21. Data dimension… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas)
  • 22. NOTE: Feelings are facts... Too many people get this the wrong way round... Interpretations about feelings are not facts...
  • 23. Information dimension… • presents context for intelligence – represented and anchored by metadata • provides frames and filters for fact – distinguish between ‘signal’ and ‘noise’ • provides schemas for sensemaking • depends on availability of real-world data • cannot test its own assumptions or logic
  • 24. Information dimension… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas)
  • 25. WARNING: Beware the trap of ‘policy-based evidence’... - pre-filtering all fact to align with existing assumptions...
  • 26. Knowledge dimension… • provides connections for intelligence • gives personal form to data / information – example: ‘body-knowledge’, physical skill • provides anchor for meaning – personal meaning can only be learnt, not taught • provides anchor for understanding, action
  • 27. Knowledge dimension… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas)
  • 28. WARNING: Meaningful knowledge depends on practical understanding... “I know” used as a synonym for “I have that information” is essentially meaningless...
  • 29. ‘Wisdoms’ dimension… • presents prepackaged interpretations – example: proverbs, ‘best practices’ etc • underpins choices and decisions • alternatively, provides placeholders for concerns, drivers, purpose • relies on contextuality - ‘adapt, then adopt’ – must always adapt to the current applicable content, context and connections
  • 30. ‘Wisdoms’ dimension… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas)
  • 31. WARNING: To be useful, ‘wisdoms’ must be anchored in real-world data, information, knowledge... - on their own, ‘wisdoms’ are inherently meaningless and useless...
  • 32. Intelligence as integration… • links all of the dimensions together, as a unified whole • represents chosen pathway through the dimension-set – pathway is often (usually?) iterative, fractal • connects / bridges between sensing, choices, action and learning
  • 33. Intelligence as integration… Wisdom(s) (prepackaged decisions or interpretations) Knowledge (human engagement, embedded action) Data (raw unstructured evidence) Information (metadata, context, schemas) Intelligence (link all dimensions to support meaningful decision-making)
  • 34. Part 3: ‘Data Driven Architecture’
  • 35. What does ‘driven’ mean in this context?
  • 36. SUGGESTION: ‘Driven’ relates to how we use continuously-updated intelligence to guide action and learning - drivers for purposive learning-loops
  • 37. Sense, make-sense, decide, act… • Systematic loop for action-learning • Decisions based on sensing, sense- making • Each action triggers new sensory data • Self-adapt to change
  • 38. Sense, make-sense, decide, act… • Loops are iterative, fractal • Sensors may differ for each type of loop • Fractal loops may interact with each other
  • 39. Loops: Certainty versus uncertainty
  • 40. Limitations of IT… • Most IT is still rule- bound – hence may only be able to work on certainties • ‘Data-driven’ architectures may enable some ability to work on uncertainties
  • 41. REMINDER: Beware the trap of ‘policy-based evidence’... - over-dependence on assumptions may be dangerous...
  • 42. Effect of ‘policy-based evidence’ • Absence of sensing, sense- making • Decisions based on belief, assumption • No ability to adapt to real-world change
  • 43. Part 4: ‘Data Driven Architecture’
  • 44. What does ‘architecture’ mean in this context?
  • 45. • Architecture is an exercise in truth A proper building is responsible to universal knowledge and is wholly honest in the expression of its functions and materials • Architecture is an exercise in narrative Architecture is a vehicle for the telling of stories, a canvas for relaying societal myths, a stage for the theatre of everyday life “Two points of view on architecture” (Chapter 84, in Matthew Frederick, 101 Things I Learned In Architecture School, MIT Press, 2007
  • 46. • “Architecture is an exercise in truth” - architecture is about structure – (IT-architecture is often really good at this) • “Architecture is an exercise in narrative” - architecture is about story – (IT-architecture is often really bad at this…) • We need balance between structure and story TL;DR version of ‘Two points of view’
  • 47. Domains for data-driven architecture • IT-infrastructure architecture – example: self-adapting system-configuration • IT data-architecture – example: data-platforms, big-data • IT applications-architecture – example: big-data applications, self-adapting systems • Business architecture – example: self-adapting business-models, service-designs • Enterprise architecture – whole-of-IT and/or whole-of-enterprise
  • 48. WARNING: On ‘enterprise-architecture’: ‘enterprise-wide IT architecture’ is not the same as ‘the architecture of the enterprise’... - DON’T MIX THEM UP!
  • 49. Part 5: Where does this take us?
  • 50. Summarise lessons-learned about the current state of ‘data-driven architecture’…
  • 51. CAUTION: • As a general term, ‘Data Driven Architecture’ is perhaps misleading • Without some schema, data are essentially meaningless (it doesn’t have to be a classic DB schema, but some schema nonetheless)
  • 52. CAUTION: • A risk of ‘Data Driven Architecture’ becoming another way for IT to over-focus on structure, and lose connection to the story (Example: a CRM is a one-sided view of a business-relationship, not the whole story!)
  • 53. CAUTION: • Huge hidden risks for Data Driven Architecture becoming reliant on ‘policy-based evidence’ (Example: training for machine-learning that reinforced social stereotypes on race/gender)
  • 54. CAUTION: • Only raw-data is ‘real’: anything else is inherently based on assumptions that may not be valid (and choices on sources for raw-data will themselves be based on assumptions...)
  • 55. Checklist: Data-driven architecture • Data: What sensors and sources do we need? • Information: What frames, schemas and metadata do we need? • Knowledge: What connections do we need? How will we connect to each person in the context? • Wisdom: What ‘best practices’ and other patterns will we use? How will we adapt these to our needs? What are our choices? What is our overall guiding-purpose? • Intelligence: How will we link all these elements together, continuously, as a self-adapting, unified whole?