SlideShare ist ein Scribd-Unternehmen logo
1 von 45
HOW TO BE INSIGHTFUL




                       Ross Cidlowski 9.15.2011   1
CONTENT


      I. Insights?
      II. Principles of being insightful
      III. Application




                                           2
Insights are profound human truths
specific about people, categories,
products, businesses, and brands
that are presented in a fresh
stimulating way.

                                     3
INSIGHTS IMPROVE OUR BATTING AVERAGE




                                       4
INSIGHTS ARE ULTIMATELY WHAT PLANNERS
  ARE JUDGED BY
better insights   better creative ideas   better business




                              Nice try.... but how
     planning     creative    about another round
                              of development?
                                                            5
Insights are ways to demonstrate that
we planners make stuff, what a
campaign/engagement is built on and
out of, and reinforce why clients pay for
planning

                                            6
PLANNERS SAY INSIGHTS ARE...
•“ A great revelation that produces great work”


•“Not merely an observation, it explains why rather than just observing that people do something”


•“It must be cause AND effect - insights prompt effect”


•“Insights....they’re the things that other people think of, then you immediately wish you had”




                                                                                                                        7
                                                                                                    Source: Simon Law
GOOD INSIGHTS DO SOMETHING

At least 1 of 2 things, ideally both:


  •Uncover a new way of thinking
  •Make connections where there previously weren't any



                                                         8
ISN'T / IS
             ISNT
             Kids like to build stuff. Parents like when
             their kids build things because it keeps kids
             busy and teaches them how to problem
             solve.

             IS
             Parents believe that children who are
             creative problem solvers will do better and
             achieve more in their personal and
             professional lives.

                                                             9
INSIGHTS COME FROM ALMOST ANYWHERE




                                                     10
                                 Source: Simon Law
AND ANYONE
                         Creatives   Significant other




                                                Overheard on the
Account “paper pusher”
                                                street




                   The front desk    Mom


                                                             11
GOOD INSIGHTS CAN LEADS TO GREAT WORK
(When talking about convertibles) “everyone thinks beach and sun, but at night its like you’re in a
space ship” - Lance Jensen




                                                                                                      12
GOOD INSIGHTS CAN LEADS TO GREAT WORK
(When talking about convertibles) “everyone thinks beach and sun, but at night its like you’re in a
space ship” - Lance Jensen




                                                                                                      12
CULTIVATING INSIGHTS MEANS KNOWING
HOW AND WHERE TO LOOK




                                     13
“Creativity is about
what you take away,
not what you put in.”
-Pablo Picasso




                        14
PRINCIPLES OF BEING INSIGHTFUL




                                 15
FOCUS ON OBSERVATION
                       Observations are the starting points for insights


                       More obvious than insights


                       Sometimes more applicable than insights


                       Simple ways to start conversations




                                                                    16
BUILD A NETWORK
The best way to develop
observations is to talk with others.
Create a network by talking to a
new person each week about
your observations. Go outside
your discipline or account.



                                       17
TRIAL & ERROR BEATS THE LONG GENIUS


                                          >
BEST CASE SCENARIO                              WORST CASE SCENARIO
•Finding observations and insights is journey   •Even the Lone Ranger had a partner
that takes patience, time & persistence
•One must embrace failure & fail harder         •Working solo encourages swinging for fences
•Kindergarteners can beat the MBAs              •The most dangerous idea is the one not shared
                                                                                                 18
CATALOG EVERYTHING
                 Insights can sell the planning journey, but first it
                 must be documented

                 •Creating a living breathing document (or space) can
                 capture the essence of the problem, thoughts & more
                 developed thoughts

                 •Cataloging helps us avoid under & overcooking things
                 •Allows us to quickly step back and see resonant
                 thoughts

                 •Quickly bring others up to speed
                 •Sometimes need to see all the things you could have
                 done to know where to go next

                                                                        19
USE PROVOCATIVE STIMULUS

                          >
                              You shouldn’t be
                              using this sort of
                                                   …But that’s the
               …zzzzzz…                            world we live
…yeah right…                  argument. It’s not
                                  ethical…             in…




                                                                     20
LEVERAGE OBSERVATIONS IN YOUR OWN LIFE




  Talk to the people you know. Thats   Books don’t just furnish a room -
  the way good copywriters have        they form persistent memories,
  always done it. (blasphemy)          determine imagination, and display
                                       our connection to histories and
                                       cultures.


                                                                            Source:Paragraph Project   21
Source: Simon Silvester YR
CREATE OBSERVATIONS WHEN NEEDED
Insights don’t have to be expensive or come with 8-week
timelines

                                          To understand the meaning of
                                          beauty today, one agency simply
                                          asked women to tell them.




                           To understand the personalities of different luxury car
                           owners, one agency simply photographed and analyzed
                           their personal license plates.



                                                                         Source:Paragraph Project   22
THE HIDDEN TRUTH SPEAKS LOUDEST
   “Americans really prefer big, yet
   sporty cars. They like quality made,
   large cars that have strong engines
   and big bodies to help them feel
   safe.”




                                          Americans have a love affair with driving.
                                          While they put safety first for their families,
                                          what they really want is vehicle that can
                                          own the road. Its really about feeling in
Source: Simon Silvester YR
                                          control in a way that matches your           23
SEEK UNIVERSAL BELIEFS




                                      24
Source: Simon Silvester YR
PRINCIPLES OF BEING INSIGHTFUL
1. Observations are more plentiful and actionable

2. Create a network to stress test thoughts

3. Trial & error always beats a lone genius

4. Catalog everything as looking back is equally important

5. Provocative stimulus leads to better insights

7. Leverage insights in your own life

6. Create observations if you must

7. The hidden truth always speaks the loudest

8. Seek universal beliefs that are simple and resonant
                                                             25
APPLYING THE PRINCIPLES




                          26
DETERMINE YOUR AUDIENCE
                         Who is the insight for?
                         •Client
                         •Account
                         •Creatives




          What is the best way to bring to life?


                                                   27
DON’T REFLECT REALITY




“It’s illuminating & romantic”


                                 28
CREATE REALITY




                 29
SAY ONLY ONE THING




                     30
TALK TO EVERYONE AND YOU TALK TO NO
ONE




                                 Source:Simon Law   31
ALWAYS GET PEOPLE TO DO SOMETHING




                                    32
KEEP IT SIMPLE




                 33
YOU CAN CREATE STATISTICS AS WELL AS
REPORT THEM




                                       34
IF YOU DON’T KNOW WHERE YOU ARE GOING,
ALL ROADS ARE EQUALLY GOOD




                                         35
LINK SIMPLE OBSERVATIONS & BUILD
SOMETHING BIGGER




                                   36
ADMIT YOUR FAILURES




                      37
DIG DEEP FOR FACTUAL SUPPORT POINTS

  90% OF FOOD GROWN
  IN ETHIOPIA DOESNʼT
  FEED ETHIOPIANS


                                      38
NO ARMY IS AS POWERFUL AS AN IDEA
WHOSE TIME HAS COME




                                    39
TEST IT

Write the insight on a blank sheet of paper with no
supporting words.


IS IT STILL INTERESTING?



                                                      40
SOME PARTING THOUGHTS...
•Observations are the starting points to insights

•Its crucial to use evidence to track and share thoughts with others as you build insights

•Never rest on an observation, use growing evidence to continually validate insights

•Trial and error always leads somewhere better

•Determine the real audience when considering presenting insights

•Keep it simple, say one thing

•Create reality rather than just reflecting it

•Get them to do something (creatives and consumers)

                                                                                             41
42
THANK YOU



            43
REFERENCES

Simon Silvester - Y&R

Gareth Kay - Modernista

Simon Law - True Worldwide - http://www.simon-law.com/archives/13

APG - UK




                                                                    44

Weitere ähnliche Inhalte

Was ist angesagt?

Innovation Excellence Weekly - Issue 13
Innovation Excellence Weekly - Issue 13Innovation Excellence Weekly - Issue 13
Innovation Excellence Weekly - Issue 13Innovation Excellence
 
Innovation Excellence Weekly - Issue 35
Innovation Excellence Weekly - Issue 35Innovation Excellence Weekly - Issue 35
Innovation Excellence Weekly - Issue 35Innovation Excellence
 
Transform the employee experience
Transform the employee experienceTransform the employee experience
Transform the employee experienceJoyce Hostyn
 
Innovation and Creativity in the Workplace
Innovation and Creativity in the Workplace Innovation and Creativity in the Workplace
Innovation and Creativity in the Workplace Michael McEachern
 
HR Book Club AU - Sydney
HR Book Club AU - Sydney HR Book Club AU - Sydney
HR Book Club AU - Sydney Jody Masina
 
Innovation Excellence Weekly - Issue 5
Innovation Excellence Weekly - Issue 5Innovation Excellence Weekly - Issue 5
Innovation Excellence Weekly - Issue 5Innovation Excellence
 
Innovation Excellence Weekly - Issue 26
Innovation Excellence Weekly - Issue 26Innovation Excellence Weekly - Issue 26
Innovation Excellence Weekly - Issue 26Innovation Excellence
 
Innovation Excellence Weekly - Issue 8
Innovation Excellence Weekly - Issue 8Innovation Excellence Weekly - Issue 8
Innovation Excellence Weekly - Issue 8Innovation Excellence
 
Innovation Excellence Weekly - Issue 15
Innovation Excellence Weekly - Issue 15Innovation Excellence Weekly - Issue 15
Innovation Excellence Weekly - Issue 15Innovation Excellence
 
Innovation Excellence Weekly - Issue 25
Innovation Excellence Weekly - Issue 25Innovation Excellence Weekly - Issue 25
Innovation Excellence Weekly - Issue 25Innovation Excellence
 
International Innovation for AURA
International Innovation for AURAInternational Innovation for AURA
International Innovation for AURANick Coates
 
New tech Santiago | Women in Tech event
New tech Santiago | Women in Tech eventNew tech Santiago | Women in Tech event
New tech Santiago | Women in Tech eventMargherita Pagani
 
Innovation Excellence Weekly - Issue 12
Innovation Excellence Weekly - Issue 12Innovation Excellence Weekly - Issue 12
Innovation Excellence Weekly - Issue 12Innovation Excellence
 
Sparking creativity and fostering innovation biz library webinar
Sparking creativity and fostering innovation   biz library webinarSparking creativity and fostering innovation   biz library webinar
Sparking creativity and fostering innovation biz library webinarBizLibrary
 
Personal Branding 2.20
Personal Branding 2.20Personal Branding 2.20
Personal Branding 2.20Domer64
 
Innovation Excellence Weekly - Issue 23
Innovation Excellence Weekly - Issue 23Innovation Excellence Weekly - Issue 23
Innovation Excellence Weekly - Issue 23Innovation Excellence
 

Was ist angesagt? (20)

Innovation Excellence Weekly - Issue 13
Innovation Excellence Weekly - Issue 13Innovation Excellence Weekly - Issue 13
Innovation Excellence Weekly - Issue 13
 
Innovation Excellence Weekly - Issue 35
Innovation Excellence Weekly - Issue 35Innovation Excellence Weekly - Issue 35
Innovation Excellence Weekly - Issue 35
 
Transform the employee experience
Transform the employee experienceTransform the employee experience
Transform the employee experience
 
Innovation and Creativity in the Workplace
Innovation and Creativity in the Workplace Innovation and Creativity in the Workplace
Innovation and Creativity in the Workplace
 
HR Book Club AU - Sydney
HR Book Club AU - Sydney HR Book Club AU - Sydney
HR Book Club AU - Sydney
 
Top 40 Innovation Bloggers of 2014
Top 40 Innovation Bloggers of 2014Top 40 Innovation Bloggers of 2014
Top 40 Innovation Bloggers of 2014
 
Innovation Excellence Weekly - Issue 5
Innovation Excellence Weekly - Issue 5Innovation Excellence Weekly - Issue 5
Innovation Excellence Weekly - Issue 5
 
Innovation Excellence Weekly - Issue 26
Innovation Excellence Weekly - Issue 26Innovation Excellence Weekly - Issue 26
Innovation Excellence Weekly - Issue 26
 
Innovation Excellence Weekly - Issue 8
Innovation Excellence Weekly - Issue 8Innovation Excellence Weekly - Issue 8
Innovation Excellence Weekly - Issue 8
 
Innovation Excellence Weekly - Issue 15
Innovation Excellence Weekly - Issue 15Innovation Excellence Weekly - Issue 15
Innovation Excellence Weekly - Issue 15
 
Ideaicide
IdeaicideIdeaicide
Ideaicide
 
Innovation Excellence Weekly - Issue 25
Innovation Excellence Weekly - Issue 25Innovation Excellence Weekly - Issue 25
Innovation Excellence Weekly - Issue 25
 
International Innovation for AURA
International Innovation for AURAInternational Innovation for AURA
International Innovation for AURA
 
New tech Santiago | Women in Tech event
New tech Santiago | Women in Tech eventNew tech Santiago | Women in Tech event
New tech Santiago | Women in Tech event
 
Innovation Excellence Weekly - Issue 12
Innovation Excellence Weekly - Issue 12Innovation Excellence Weekly - Issue 12
Innovation Excellence Weekly - Issue 12
 
Sparking creativity and fostering innovation biz library webinar
Sparking creativity and fostering innovation   biz library webinarSparking creativity and fostering innovation   biz library webinar
Sparking creativity and fostering innovation biz library webinar
 
Personal Branding 2.20
Personal Branding 2.20Personal Branding 2.20
Personal Branding 2.20
 
Innovation Excellence Weekly - Issue 23
Innovation Excellence Weekly - Issue 23Innovation Excellence Weekly - Issue 23
Innovation Excellence Weekly - Issue 23
 
Creative Gorilla #1 ~ Gorillas Can Create Too
Creative Gorilla #1 ~ Gorillas Can Create TooCreative Gorilla #1 ~ Gorillas Can Create Too
Creative Gorilla #1 ~ Gorillas Can Create Too
 
Creative Kitchen
Creative KitchenCreative Kitchen
Creative Kitchen
 

Andere mochten auch

Introduction to Account Planning
Introduction to Account PlanningIntroduction to Account Planning
Introduction to Account PlanningRoss Cidlowski
 
What is Account Planning? English version
What is Account Planning?  English versionWhat is Account Planning?  English version
What is Account Planning? English versionMariana Dios-Tan
 
The What, How & Why Of Account Planning.
The What, How & Why Of Account Planning.The What, How & Why Of Account Planning.
The What, How & Why Of Account Planning.Guy Gouldavis
 
Strategic Planning In Advertising
Strategic Planning In AdvertisingStrategic Planning In Advertising
Strategic Planning In AdvertisingGriffin Farley
 
What is account planning
What is account planningWhat is account planning
What is account planningRbk Asr
 
Account Planning USF Ad Club
Account Planning USF Ad ClubAccount Planning USF Ad Club
Account Planning USF Ad ClubGriffin Farley
 
Week 7 account planning
Week 7 account planningWeek 7 account planning
Week 7 account planningKathryn Ellis
 
To break the rules, you gotta know the rules
To break the rules, you gotta know the rulesTo break the rules, you gotta know the rules
To break the rules, you gotta know the rulesHeidi Hackemer
 
Key Account Management
Key Account ManagementKey Account Management
Key Account Managementguest177ff19
 
Strategic Account Plan Template
Strategic Account Plan TemplateStrategic Account Plan Template
Strategic Account Plan TemplateAvention
 
Strategic Account Management Presentation
Strategic Account Management PresentationStrategic Account Management Presentation
Strategic Account Management Presentationmalleway
 
How To Ask Your Boss For A Salary Increase
How To Ask Your Boss For A Salary IncreaseHow To Ask Your Boss For A Salary Increase
How To Ask Your Boss For A Salary Increaseguestf51ccee1
 
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...B2B Marketing
 
How To Ask Your Boss For A Salary
How To Ask Your Boss For A SalaryHow To Ask Your Boss For A Salary
How To Ask Your Boss For A Salaryguestf51ccee1
 
How to get good salary increase
How to get good salary increaseHow to get good salary increase
How to get good salary increaseSukanya Patwardhan
 
Account Planning 101
Account Planning 101Account Planning 101
Account Planning 101Nathan Young
 
The Practical Pocket Guide to Account Planning [recovered] 19
The Practical Pocket Guide to Account Planning [recovered]  19The Practical Pocket Guide to Account Planning [recovered]  19
The Practical Pocket Guide to Account Planning [recovered] 19Kelvin Eziafa Onyeka
 
Sarah Watson and Matthew Palmer 22nov2010
Sarah Watson and Matthew Palmer 22nov2010Sarah Watson and Matthew Palmer 22nov2010
Sarah Watson and Matthew Palmer 22nov2010Account Planning Group
 
The Mysterious Big Idea (idea safari)
The Mysterious Big Idea (idea safari)The Mysterious Big Idea (idea safari)
The Mysterious Big Idea (idea safari)leemaicon
 
The Anatomy of Account Planning
The Anatomy of Account PlanningThe Anatomy of Account Planning
The Anatomy of Account Planningblaiq
 

Andere mochten auch (20)

Introduction to Account Planning
Introduction to Account PlanningIntroduction to Account Planning
Introduction to Account Planning
 
What is Account Planning? English version
What is Account Planning?  English versionWhat is Account Planning?  English version
What is Account Planning? English version
 
The What, How & Why Of Account Planning.
The What, How & Why Of Account Planning.The What, How & Why Of Account Planning.
The What, How & Why Of Account Planning.
 
Strategic Planning In Advertising
Strategic Planning In AdvertisingStrategic Planning In Advertising
Strategic Planning In Advertising
 
What is account planning
What is account planningWhat is account planning
What is account planning
 
Account Planning USF Ad Club
Account Planning USF Ad ClubAccount Planning USF Ad Club
Account Planning USF Ad Club
 
Week 7 account planning
Week 7 account planningWeek 7 account planning
Week 7 account planning
 
To break the rules, you gotta know the rules
To break the rules, you gotta know the rulesTo break the rules, you gotta know the rules
To break the rules, you gotta know the rules
 
Key Account Management
Key Account ManagementKey Account Management
Key Account Management
 
Strategic Account Plan Template
Strategic Account Plan TemplateStrategic Account Plan Template
Strategic Account Plan Template
 
Strategic Account Management Presentation
Strategic Account Management PresentationStrategic Account Management Presentation
Strategic Account Management Presentation
 
How To Ask Your Boss For A Salary Increase
How To Ask Your Boss For A Salary IncreaseHow To Ask Your Boss For A Salary Increase
How To Ask Your Boss For A Salary Increase
 
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...
BEST PRACTICE: How to be insightful: a storyteller’s guide to developing the ...
 
How To Ask Your Boss For A Salary
How To Ask Your Boss For A SalaryHow To Ask Your Boss For A Salary
How To Ask Your Boss For A Salary
 
How to get good salary increase
How to get good salary increaseHow to get good salary increase
How to get good salary increase
 
Account Planning 101
Account Planning 101Account Planning 101
Account Planning 101
 
The Practical Pocket Guide to Account Planning [recovered] 19
The Practical Pocket Guide to Account Planning [recovered]  19The Practical Pocket Guide to Account Planning [recovered]  19
The Practical Pocket Guide to Account Planning [recovered] 19
 
Sarah Watson and Matthew Palmer 22nov2010
Sarah Watson and Matthew Palmer 22nov2010Sarah Watson and Matthew Palmer 22nov2010
Sarah Watson and Matthew Palmer 22nov2010
 
The Mysterious Big Idea (idea safari)
The Mysterious Big Idea (idea safari)The Mysterious Big Idea (idea safari)
The Mysterious Big Idea (idea safari)
 
The Anatomy of Account Planning
The Anatomy of Account PlanningThe Anatomy of Account Planning
The Anatomy of Account Planning
 

Ähnlich wie How to be Insightful

Liquidating Brain Power: Brain Exercises with High ROIs
Liquidating Brain Power: Brain Exercises with High ROIsLiquidating Brain Power: Brain Exercises with High ROIs
Liquidating Brain Power: Brain Exercises with High ROIsCareer Communications Group
 
ABOUT INSIGHTS: Things I Wished I Knew When I Started Out
ABOUT INSIGHTS: Things I Wished I Knew When I Started OutABOUT INSIGHTS: Things I Wished I Knew When I Started Out
ABOUT INSIGHTS: Things I Wished I Knew When I Started OutAlex Goh
 
Igniting Change Innovation Games
Igniting Change Innovation GamesIgniting Change Innovation Games
Igniting Change Innovation GamesAndrea Simon
 
Disruptive perception
Disruptive perceptionDisruptive perception
Disruptive perceptionLandor
 
What is the “Secret Sauce” of Innovation?
What is the “Secret Sauce” of Innovation?What is the “Secret Sauce” of Innovation?
What is the “Secret Sauce” of Innovation?Creativity at Work
 
Techniques To Spark Great Ideas.Dec.10
Techniques To Spark Great Ideas.Dec.10Techniques To Spark Great Ideas.Dec.10
Techniques To Spark Great Ideas.Dec.10Lucidity
 
Ability of Creativity
Ability of CreativityAbility of Creativity
Ability of CreativityHaseena Bibi
 
Visual Creative Thinking
Visual Creative ThinkingVisual Creative Thinking
Visual Creative Thinkinghomehelper
 
Visual And Creative Thinking 1197429203117348 4
Visual And Creative Thinking 1197429203117348 4Visual And Creative Thinking 1197429203117348 4
Visual And Creative Thinking 1197429203117348 4Jed Levinson
 
Startup Pirouettes For Lean People
Startup Pirouettes For Lean PeopleStartup Pirouettes For Lean People
Startup Pirouettes For Lean PeopleBenjamin Joffe
 
The New Conditions for Creativity
The New Conditions for Creativity The New Conditions for Creativity
The New Conditions for Creativity Edward Cotton
 

Ähnlich wie How to be Insightful (20)

Made To Stick
Made To StickMade To Stick
Made To Stick
 
Uxhk2015v5
Uxhk2015v5Uxhk2015v5
Uxhk2015v5
 
Ricochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience PresentationRicochet Ideas Customer Curiosity Experience Presentation
Ricochet Ideas Customer Curiosity Experience Presentation
 
Liquidating Brain Power: Brain Exercises with High ROIs
Liquidating Brain Power: Brain Exercises with High ROIsLiquidating Brain Power: Brain Exercises with High ROIs
Liquidating Brain Power: Brain Exercises with High ROIs
 
Idea's1 only
Idea's1 onlyIdea's1 only
Idea's1 only
 
ABOUT INSIGHTS: Things I Wished I Knew When I Started Out
ABOUT INSIGHTS: Things I Wished I Knew When I Started OutABOUT INSIGHTS: Things I Wished I Knew When I Started Out
ABOUT INSIGHTS: Things I Wished I Knew When I Started Out
 
Igniting Change Innovation Games
Igniting Change Innovation GamesIgniting Change Innovation Games
Igniting Change Innovation Games
 
Disruptive perception
Disruptive perceptionDisruptive perception
Disruptive perception
 
What is the “Secret Sauce” of Innovation?
What is the “Secret Sauce” of Innovation?What is the “Secret Sauce” of Innovation?
What is the “Secret Sauce” of Innovation?
 
Techniques To Spark Great Ideas.Dec.10
Techniques To Spark Great Ideas.Dec.10Techniques To Spark Great Ideas.Dec.10
Techniques To Spark Great Ideas.Dec.10
 
Making
MakingMaking
Making
 
Ability of Creativity
Ability of CreativityAbility of Creativity
Ability of Creativity
 
Higher thinking
Higher thinkingHigher thinking
Higher thinking
 
Inspiration
InspirationInspiration
Inspiration
 
Visual Creative Thinking
Visual Creative ThinkingVisual Creative Thinking
Visual Creative Thinking
 
Visual And Creative Thinking 1197429203117348 4
Visual And Creative Thinking 1197429203117348 4Visual And Creative Thinking 1197429203117348 4
Visual And Creative Thinking 1197429203117348 4
 
Innovation Can be Trained
Innovation Can be TrainedInnovation Can be Trained
Innovation Can be Trained
 
5 innovation
5 innovation5 innovation
5 innovation
 
Startup Pirouettes For Lean People
Startup Pirouettes For Lean PeopleStartup Pirouettes For Lean People
Startup Pirouettes For Lean People
 
The New Conditions for Creativity
The New Conditions for Creativity The New Conditions for Creativity
The New Conditions for Creativity
 

Kürzlich hochgeladen

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...Hector Del Castillo, CPM, CPMM
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesAurelien Domont, MBA
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreNZSG
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifeBhavana Pujan Kendra
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdfMintel Group
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Anamaria Contreras
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environmentelijahj01012
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdfShaun Heinrichs
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Peter Ward
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfDanny Diep To
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataExhibitors Data
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckHajeJanKamps
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...SOFTTECHHUB
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfJamesConcepcion7
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamArik Fletcher
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxappkodes
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdfChris Skinner
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...Operational Excellence Consulting
 

Kürzlich hochgeladen (20)

1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
How Generative AI Is Transforming Your Business | Byond Growth Insights | Apr...
 
Data Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and TemplatesData Analytics Strategy Toolkit and Templates
Data Analytics Strategy Toolkit and Templates
 
Jewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource CentreJewish Resources in the Family Resource Centre
Jewish Resources in the Family Resource Centre
 
Planetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in LifePlanetary and Vedic Yagyas Bring Positive Impacts in Life
Planetary and Vedic Yagyas Bring Positive Impacts in Life
 
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdftrending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
trending-flavors-and-ingredients-in-salty-snacks-us-2024_Redacted-V2.pdf
 
Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.Traction part 2 - EOS Model JAX Bridges.
Traction part 2 - EOS Model JAX Bridges.
 
Cyber Security Training in Office Environment
Cyber Security Training in Office EnvironmentCyber Security Training in Office Environment
Cyber Security Training in Office Environment
 
1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf1911 Gold Corporate Presentation Apr 2024.pdf
1911 Gold Corporate Presentation Apr 2024.pdf
 
Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...Fordham -How effective decision-making is within the IT department - Analysis...
Fordham -How effective decision-making is within the IT department - Analysis...
 
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdfGUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
GUIDELINES ON USEFUL FORMS IN FREIGHT FORWARDING (F) Danny Diep Toh MBA.pdf
 
NAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors DataNAB Show Exhibitor List 2024 - Exhibitors Data
NAB Show Exhibitor List 2024 - Exhibitors Data
 
Pitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deckPitch Deck Teardown: Xpanceo's $40M Seed deck
Pitch Deck Teardown: Xpanceo's $40M Seed deck
 
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
How To Simplify Your Scheduling with AI Calendarfly The Hassle-Free Online Bo...
 
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptxThe Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
The Bizz Quiz-E-Summit-E-Cell-IITPatna.pptx
 
WSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdfWSMM Media and Entertainment Feb_March_Final.pdf
WSMM Media and Entertainment Feb_March_Final.pdf
 
Technical Leaders - Working with the Management Team
Technical Leaders - Working with the Management TeamTechnical Leaders - Working with the Management Team
Technical Leaders - Working with the Management Team
 
Appkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptxAppkodes Tinder Clone Script with Customisable Solutions.pptx
Appkodes Tinder Clone Script with Customisable Solutions.pptx
 
20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf20200128 Ethical by Design - Whitepaper.pdf
20200128 Ethical by Design - Whitepaper.pdf
 
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
The McKinsey 7S Framework: A Holistic Approach to Harmonizing All Parts of th...
 

How to be Insightful

  • 1. HOW TO BE INSIGHTFUL Ross Cidlowski 9.15.2011 1
  • 2. CONTENT I. Insights? II. Principles of being insightful III. Application 2
  • 3. Insights are profound human truths specific about people, categories, products, businesses, and brands that are presented in a fresh stimulating way. 3
  • 4. INSIGHTS IMPROVE OUR BATTING AVERAGE 4
  • 5. INSIGHTS ARE ULTIMATELY WHAT PLANNERS ARE JUDGED BY better insights better creative ideas better business Nice try.... but how planning creative about another round of development? 5
  • 6. Insights are ways to demonstrate that we planners make stuff, what a campaign/engagement is built on and out of, and reinforce why clients pay for planning 6
  • 7. PLANNERS SAY INSIGHTS ARE... •“ A great revelation that produces great work” •“Not merely an observation, it explains why rather than just observing that people do something” •“It must be cause AND effect - insights prompt effect” •“Insights....they’re the things that other people think of, then you immediately wish you had” 7 Source: Simon Law
  • 8. GOOD INSIGHTS DO SOMETHING At least 1 of 2 things, ideally both: •Uncover a new way of thinking •Make connections where there previously weren't any 8
  • 9. ISN'T / IS ISNT Kids like to build stuff. Parents like when their kids build things because it keeps kids busy and teaches them how to problem solve. IS Parents believe that children who are creative problem solvers will do better and achieve more in their personal and professional lives. 9
  • 10. INSIGHTS COME FROM ALMOST ANYWHERE 10 Source: Simon Law
  • 11. AND ANYONE Creatives Significant other Overheard on the Account “paper pusher” street The front desk Mom 11
  • 12. GOOD INSIGHTS CAN LEADS TO GREAT WORK (When talking about convertibles) “everyone thinks beach and sun, but at night its like you’re in a space ship” - Lance Jensen 12
  • 13. GOOD INSIGHTS CAN LEADS TO GREAT WORK (When talking about convertibles) “everyone thinks beach and sun, but at night its like you’re in a space ship” - Lance Jensen 12
  • 14. CULTIVATING INSIGHTS MEANS KNOWING HOW AND WHERE TO LOOK 13
  • 15. “Creativity is about what you take away, not what you put in.” -Pablo Picasso 14
  • 16. PRINCIPLES OF BEING INSIGHTFUL 15
  • 17. FOCUS ON OBSERVATION Observations are the starting points for insights More obvious than insights Sometimes more applicable than insights Simple ways to start conversations 16
  • 18. BUILD A NETWORK The best way to develop observations is to talk with others. Create a network by talking to a new person each week about your observations. Go outside your discipline or account. 17
  • 19. TRIAL & ERROR BEATS THE LONG GENIUS > BEST CASE SCENARIO WORST CASE SCENARIO •Finding observations and insights is journey •Even the Lone Ranger had a partner that takes patience, time & persistence •One must embrace failure & fail harder •Working solo encourages swinging for fences •Kindergarteners can beat the MBAs •The most dangerous idea is the one not shared 18
  • 20. CATALOG EVERYTHING Insights can sell the planning journey, but first it must be documented •Creating a living breathing document (or space) can capture the essence of the problem, thoughts & more developed thoughts •Cataloging helps us avoid under & overcooking things •Allows us to quickly step back and see resonant thoughts •Quickly bring others up to speed •Sometimes need to see all the things you could have done to know where to go next 19
  • 21. USE PROVOCATIVE STIMULUS > You shouldn’t be using this sort of …But that’s the …zzzzzz… world we live …yeah right… argument. It’s not ethical… in… 20
  • 22. LEVERAGE OBSERVATIONS IN YOUR OWN LIFE Talk to the people you know. Thats Books don’t just furnish a room - the way good copywriters have they form persistent memories, always done it. (blasphemy) determine imagination, and display our connection to histories and cultures. Source:Paragraph Project 21 Source: Simon Silvester YR
  • 23. CREATE OBSERVATIONS WHEN NEEDED Insights don’t have to be expensive or come with 8-week timelines To understand the meaning of beauty today, one agency simply asked women to tell them. To understand the personalities of different luxury car owners, one agency simply photographed and analyzed their personal license plates. Source:Paragraph Project 22
  • 24. THE HIDDEN TRUTH SPEAKS LOUDEST “Americans really prefer big, yet sporty cars. They like quality made, large cars that have strong engines and big bodies to help them feel safe.” Americans have a love affair with driving. While they put safety first for their families, what they really want is vehicle that can own the road. Its really about feeling in Source: Simon Silvester YR control in a way that matches your 23
  • 25. SEEK UNIVERSAL BELIEFS 24 Source: Simon Silvester YR
  • 26. PRINCIPLES OF BEING INSIGHTFUL 1. Observations are more plentiful and actionable 2. Create a network to stress test thoughts 3. Trial & error always beats a lone genius 4. Catalog everything as looking back is equally important 5. Provocative stimulus leads to better insights 7. Leverage insights in your own life 6. Create observations if you must 7. The hidden truth always speaks the loudest 8. Seek universal beliefs that are simple and resonant 25
  • 28. DETERMINE YOUR AUDIENCE Who is the insight for? •Client •Account •Creatives What is the best way to bring to life? 27
  • 29. DON’T REFLECT REALITY “It’s illuminating & romantic” 28
  • 31. SAY ONLY ONE THING 30
  • 32. TALK TO EVERYONE AND YOU TALK TO NO ONE Source:Simon Law 31
  • 33. ALWAYS GET PEOPLE TO DO SOMETHING 32
  • 35. YOU CAN CREATE STATISTICS AS WELL AS REPORT THEM 34
  • 36. IF YOU DON’T KNOW WHERE YOU ARE GOING, ALL ROADS ARE EQUALLY GOOD 35
  • 37. LINK SIMPLE OBSERVATIONS & BUILD SOMETHING BIGGER 36
  • 39. DIG DEEP FOR FACTUAL SUPPORT POINTS 90% OF FOOD GROWN IN ETHIOPIA DOESNʼT FEED ETHIOPIANS 38
  • 40. NO ARMY IS AS POWERFUL AS AN IDEA WHOSE TIME HAS COME 39
  • 41. TEST IT Write the insight on a blank sheet of paper with no supporting words. IS IT STILL INTERESTING? 40
  • 42. SOME PARTING THOUGHTS... •Observations are the starting points to insights •Its crucial to use evidence to track and share thoughts with others as you build insights •Never rest on an observation, use growing evidence to continually validate insights •Trial and error always leads somewhere better •Determine the real audience when considering presenting insights •Keep it simple, say one thing •Create reality rather than just reflecting it •Get them to do something (creatives and consumers) 41
  • 43. 42
  • 44. THANK YOU 43
  • 45. REFERENCES Simon Silvester - Y&R Gareth Kay - Modernista Simon Law - True Worldwide - http://www.simon-law.com/archives/13 APG - UK 44

Hinweis der Redaktion

  1. telescope\nmoment of zen / clarity\n
  2. \n
  3. insights - capacity to gain an accurate and deep intuitive understanding of a person or thing\n\n
  4. \n
  5. Insights are important!!!!! because strong insights often lead to great work.\nNot all the time, but enough to make them worthwhile\n\nAnd if we dont, it often comes back on the creative, or the planner\n\nevidence is crucial\n\n
  6. \n
  7. “A penetrating observation about consumer behavior that can be applied to unlock growth” - Diageo\n\nNot an observation, it explains why rather than just observing that people do something\nAt must be cause and effect - insights prompt effect\nInsights... they’re things that other people think of, then you immediately wish you had\n
  8. And its not just for us or the clients its for creatives\n\nits something that needs a degree of ‘perceptive’ in there, can’t be too obvious - it just cant be an observation\n
  9. \n
  10. This is by no means an exhaustive list, and may contain some areas that dont make for particularly good insights, but hey you never know\n\nConsumers - Behaviors, attitudes, emotions, archetypes\nCultural - collective human intellect, analogs, cultural trends\nFuture - Trends, and emerging thoughts, behaviors and themes\nProduct - Usage, truths or design\nBrand - perceptions, truths around a brand\nMarket - competitive dynamics, category sciences, \nPurchase - buying habits\nUsage - engagement & usage patterns\nOwner - characteristics of ownership\n\nCan have a combination of both of these\n
  11. \n
  12. An insight is a great revelation that produces great work\n\nNo one understands or particularly cares about IT oursourcing. Bringing together information, ideas and technologies is a bit like herding cats.\n
  13. its rarely on the surface\nFinding insights means digging deeper and discovering more\n
  14. BANKSY \n
  15. not commandments, something squishy, fluid and flexible - playdough? / something fluid / pizza dough --> baking\n
  16. sunglasses reflecting images\nsomething reflecting\nSpotlight image\n\n
  17. \n
  18. Kindergarten building experiment, About doing more with more at hhcc, the lone ranger is dead, its a journey that takes patience and time\n\n
  19. \n
  20. \n
  21. Books furnish a room. They form persistent memories, determine imagination, provide enriching narratives and display of connecting with histories and cultures. Its a snapshot of one’s interests.\n
  22. create observations to find insights\nGet out there and observe (hint: research)\nFind out when people use the product, and talk through their usage\n\nInsights don’t have to be expensive or come with 8-week timelines. To understand the personalities\nof different luxury car owners, we simply photographed and analyzed their personal license plates.\n
  23. \n
  24. DIRT IS GOOD\n
  25. \n
  26. \n
  27. what are the steps to get there and the best way to bring to life?\n
  28. most marketing is just a reflection of existing consumer attitudes\n
  29. most marketing is just a reflection of existing consumer attitudes\n
  30. Came from a deprivation study, the insight was that milk is best with food\n
  31. \n
  32. End of 2010 Subway had more restaurants than mcdonalds\n
  33. SMALL IS MORE FUN\n\n
  34. \n
  35. \n
  36. People like to listen to music when they run - (ok its an observation)\n\n
  37. \n
  38. \n
  39. \n
  40. came from a social scientist\n
  41. WHAT THEY DO< HOW TO APPROACH IT, HOW TO EXPRESS THEM\nrue or false: insights could be considered as a way for planning departments to demonstrate that they too make stuff, that the campaign is built on and out of this stuff and that therefore clients should pay for planning?\nCultivating insights - investigation, interrogation, experience\nHow do we judge insights? \nEvidence is crucial (use data) in validating insights for clients\n\nOne key insight or as many collectible objects as possible? Good work often comes from a collection of insights\n\nWe talked about finding insights, but presenting insights is often just as undervalued\n\nDon’t get too hung up on them, make sure the briefs are really clear and contain SOMETHING useful to creatives.\n\n
  42. \n
  43. \n
  44. \n