Taura Edgar
6 SlideShares 147 Followers 339 Folgens
Personal Information
Unternehmen/Arbeitsplatz
Hong Kong Hong Kong
Beruf
Digital Strategy & Marketing
Branche
Advertising / Marketing / PR
Webseite
digitaldevotee.com
Info
I am a digital marketing professional based in Hong Kong since 1998. My experience spans digital marketing, branding, PR, advertising, customer service, loyalty, and media. I have developed and led digital teams to grow brands and I have a keen interest in brand communications, digital strategy, customer service for social media and how those can work together with CRM to enhance customer experience / retention. I value long-term vision of enriching customer experience to extend loyalty above short-term fixes (though we all get to do those too!)
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Tags
social media customer service hong kong digital marketing analytics loyalty marketing asia retail market tools twitter analysis digital china call centre smartphone mobile phone customer servoce social meda chat platform tool provider comparison vendor engagement measurement roi salesforce.com crm repotr service levels live chat lbs mobile tracking campaign advertising statistics asia digital marketing association one2free communications csl influence henry wood influencers sailing marketing linkedin infographics cnn apac monitoring facebook crisis management infographic movies oscars sentiment oscar award insight data actors luxury brand
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Aktuellste Beliebteste SlideShares

Design as a Competitive Advantage for Business

Nic Tinworth 田尼克 • Vor 7 Jahren

Social, Digital & Mobile Around The World (January 2014)

We Are Social Singapore • Vor 10 Jahren

13 Mobile Trends for 2013 and Beyond (April 2013)

J. Walter Thompson Intelligence • Vor 11 Jahren

7 Tips to Beautiful PowerPoint by @itseugenec

Eugene Cheng • Vor 11 Jahren

Trends in interactive design 2013

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China Social Media Whitepaper 2012

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Consumption Trends China 2013

Kantar Media CIC • Vor 11 Jahren

We Are Social’s Guide to Social, Digital and Mobile in Cambodia (2nd Edition, Oct 2012)

We Are Social Singapore • Vor 11 Jahren

We Are Social’s Guide to Social, Digital and Mobile in Asia (2nd Edition, Oct 2012)

We Are Social Singapore • Vor 11 Jahren

World Luxury Index China - Top 50 Most-Searched For Luxury Brands in China

Digital Luxury Group • Vor 12 Jahren

Design Principles: The Philosophy of UX

Whitney Hess • Vor 13 Jahren

CIC and Ogilvy PR joint white paper - 'Crisis Management in the Microblog Era'

Kantar Media CIC • Vor 12 Jahren

The Voice of Luxury: Social Media and Luxury Brands in China (GroupM China and CIC)

Kantar Media CIC • Vor 12 Jahren

SocialCRM

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The Social Integration Journey

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China Microblogging (Weibo) Statistics March 2011

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Influence in the Age of Transparency

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Social and Search Advertising

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Social Media around the World 2010

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What the F**K is Social Media: One Year Later

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