The document outlines the sales process for medium and large businesses, including 5 phases: prospecting, qualifying, proposal, decision, and repeat business. It discusses generating prospects, assessing needs, creating a buying vision, preparing materials, presenting, negotiating, and keeping in contact with clients. The document provides questions to ask clients about their needs, roles, decision makers, and experience with other firms. It advises linking discussion points to client issues and presenting from the client's perspective. Integrated delivery, collaboration, and long-term teaming are emphasized as clients demand fully integrated teams early in the process. The relationship is evaluated based on strategic summaries, relationship development, marketing intelligence gathered, and differentiation materials developed.