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PROJECTS AT
MOTT MACDONALD
SANJAY TALUKDAR
MULTI-DISCIPLINARY CONSULTANT | MARKET RESEARCH | MANAGEMENT CONSULTING
May 2014 to May 2017 
Noida, Uttar Pradedsh, India
LIST OF THE PROJECTS
 Financial Literacy and Inclusion Benchmarking
Study Pan India
Tourist Statistics Study in Six States of India
Real Estate Techno-Commercial Development
Project
Business Plan - NG Market in The State of
Gujarat
Customer Satisfaction study of industrial users
of Natural Gas
Enumeration and detailed survey of MSE and
Large Scale Industries
Customers Perception Survey of Telecom
Services in 2 states of India
Analysis of Consumer Complaints and
Satisfaction Level in PHED
Baseline Survey for Evaluation of PPP Operator-
Managed Clusters for Integrated Health
Study on the infrastructures gaps based on the
Act East Policy in the NER of India
Market Demand and Assessment projects of
Natural Gas in various Geographies
Rajasthan Rural Livelihoods Project
Tracer Study of ITI Graduates
Proposal for Organic Milk Market Assessment
for Organic Tree in Dehradun
DETAILED JOB DESCRIPTION
Sectors - Healthcare, Education, Livelihood, Oil & Gas,
Industry/Manufacturing, Infrastructure, Tourism, Telecom, Real Estate and
Social Impact
Pan India survey, Baseline survey, Customer Satisfaction survey, Market
Assessment & Demand estimation, Market sizing, Feasibility study, Impact
Assessment study etc.,
Acute understanding of markets, end-users and consumer behaviour gained
from extensive interaction with stakeholders during fieldwork on projects
across 20 Indian states and union territories
Have worked on diverse projects for both private & public sector companies
as well as with entrepreneurs & budding start-up enthusiasts and hence have
a critical understanding of expectations and needs of a different set of clients
Client servicing including understanding research problems, presenting ideas
and methodologies, continuous briefing on research status and presenting
research findings
Developing varied research instruments for qualitative as well as
quantitative research projects
Provide in-depth analysis via presentation and written reports
Vendor management and Quality control
Multi-Disciplinary Consulting - Execution of multiple research projects from pre-
bid activities - planning - implementation - submission
Specialist Consultant: Jan 2016 to May 2017
Consultant: June 2014 to Dec 2015
Mott MacDonald Group - Infrastructure, Utilities & Social Impact Advisory
PROJECT NAME 1: FINANCIAL
LITERACY AND INCLUSION
BENCHMARKING STUDY PAN
INDIA
PROJECT NAME 2: TOURIST STATISTICS STUDY IN SIX STATES OF INDIA
Project 1 - May 2014 – Oct 2014
(NCFE – National Centre for Financial
Education (National Institute of Securities
Market) )
Project 2 - May 2014 – Apr 2017
(Ministry of Tourism, Government of India )
Project Description: The assignment was a nationwide baseline survey spanning 75,000 respondents across India to yield
benchmarks of core financial literacy and inclusion indications to assess the efficacy of various financial education
interventions.
Activities Involved: As a key team member, responsible for identifying suitable survey agencies/management students to
undertake the survey in various states and responsible for day-to-day monitoring of the survey and preparation of state
and districts report for the regions assigned - Eight northeastern states of India, Uttarakhand and Andaman & Nicobar
Islands.
Key Skills: Vendor Management, Team Management, Project Scheduling, Project Planning, Project Management, Project
Monitoring, Training & Development, Report and factsheets, Interpersonal Skills
Industry Experience: Finance, Government
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Transformation/Change, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Strategy, Human Resources, Marketing & Sales,
Operations, Finance
Management Consulting Skills: Change Management, Information analysis, Marketing Planning, Strategic Planning,
Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building
Project Description: To conduct a study of tourist visiting (Foreigner/Domestic/Leisure/Non-Leisure) and their profiling in
the states/UT of Arunachal Pradesh, Chandigarh, Jammu & Kashmir, Manipur and Nagaland for one year and submit the
report to the Ministry of Tourism and State Government Tourism departments.
Activities Involved: As a Team Lead; involved in pre-bid activities, preparation of proposals, responsible for identifying
suitable survey agencies to undertake the survey in various states and responsible for continuous monitoring of the survey
in regions assigned. Post-implementation of the survey, client and state government follow-ups/meetings, preparations of
district & state reports and presenting the finding to the Ministry of Tourism and State Government departments.
Regions Assigned: Arunachal Pradesh, Nagaland, Manipur and Chandigarh
Key Skills: Pre-Bid activities, Client and Stakeholders Management, Project Planning, Project Management, Project
Monitoring, Training, Documentation, Report and presentation, Interpersonal Skills
Industry Experience: Government, Infrastructure, Tourism
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Strategy, Operations
Management Consulting Skills: Information analysis, Strategic Planning, Business analysis, Communication, Interpersonal
Skills, Team Building
PROJECT NAME 3: REAL ESTATE
TECHNO-COMMERCIAL
DEVELOPMENT PROJECT
PROJECT NAME 4: BUSINESS PLAN - NG MARKET IN THE STATE OF GUJARAT
Project 3 - Sept 2014 – Oct 2014
(Private real estate organization )
Project 4 - Nov 2014 – Mar 2015
(Gail India)
Project Description: To do a market assessment and market sizing of Natural gas covering four different sectors viz.
Industrial, Commercial, Automobile and Domestic sectors and draft a business plan for Gail India in the state of Gujarat.
Activities Involved: Was responsible for planning, execution and quality control for data collection, data cleaning and
preparing market assessment reports for a total of 9 districts of Gujarat. The districts covered: Valsad, Tapi, Narmada,
Navsari, Bharuch, Dahod, Panchmahal, Kheda and Anand.
Key Skills: Secondary Research, Primary Research, Business Research, Team Management, Project Management,
Interpersonal Skills, Competitor analysis, Industry Analysis, Interpersonal Skills, GIS
Industry Experience: Energy & Utilities, Engineering, Manufacturing
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Transformation/Change, Project Management
Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales,
Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
Comprehending the Client’s vision for the project
Identification of Possible Mixed Development Options
Evaluation & Selection of Feasible / Amenable Options
Project Configuration and Viability Analysis
Preparation of Strategic Business Plan
Project Description: To conduct a techno-commercial project for high-end villas and row houses project in Rajasthan.
Following were the components of the project:
Activities Involved: Was involved in the preparation of various research instruments, identification and preparing the
database of the HNI respondents and benchmarking of similar projects throughout India.
Key Skills: Preparation of instruments, Questionnaire Designing, Secondary Research, Benchmarking, Industry analysis,
Infrastructure, Interpersonal Skills
Industry Experience: Real Estate
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Strategy, Marketing & Sales, Operations
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Interpersonal Skills, Team Building
PROJECT NAME 5: CUSTOMER
SATISFACTION STUDY OF
INDUSTRIAL USERS OF NATURAL
GAS
PROJECT NAME 6: ENUMERATION AND DETAILED SURVEY OF MICRO, SMALL, MEDIUM
AND LARGE SCALE INDUSTRIES FOR BOTH MANUFACTURING AND SERVICES SECTORS
Project 5 - Oct 2014 – Nov 2014
(Public Sector Enterprise)
Project 6 - Dec 2012 – Jan 2017
(Department of Industries & Commerce,
Chandigarh, Government of Haryana)
Project Description: The registration of industrial units and IEMs with the District Industries Centre after enactment of
MSME Act, 2006 is currently voluntary in nature and because of which due to varied reasons industries have refrained
from registering their units with the department. This has resulted in the non-availability of a reliable database of the
industrial units established in the state which is a prerequisite for informed decision making and policy interventions.
Activities Involved: Was the key member in having interactions with the state department, district offices and other
stakeholders understanding their requirements and preparing the reports in the required format and played a key role in
follow up for payments from the client and contract negotiations and extensions.
Key Skills: Client Relationships and Stakeholder Management, Client Meeting and Presentations, Team Management,
Vendor Management, GIS, Manufacturing and Service, Interpersonal Skills
Industry Experience: Energy & Utilities, Engineering, Manufacturing, Service, Government
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Transformation/Change, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales,
Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
Project Description: To do a customer satisfaction survey of Natural gas users in Industrial estates (GIDCs) of Gujarat.
Activities Involved: Key team member involved in primary and secondary research to prima facie study Industrial sector,
Data cleaning, Data Interpretation, and preparation of a report to be submitted to the client. During the field, the study
was responsible for technical understanding of the heating process in their industry and understanding the customer’s
perspective.
Key Skills: Secondary Research, Primary Research, End User, Value, Business Research, Project Management,
Interpersonal Skills, Competitor analysis, Industry Analysis, Interpersonal Skills
Industry Experience: Energy & Utilities, Engineering, Manufacturing
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Transformation/Change, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales,
Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
PROJECT NAME 7: CUSTOMERS
PERCEPTION SURVEY OF
TELECOM SERVICES IN TWO
STATES OF INDIA
PROJECT NAME 8: ANALYSIS OF CONSUMER COMPLAINTS AND SATISFACTION
LEVEL IN PHED
Project 7 - Jul 2014 – Dec 2014
(Telecom Regulatory Authority of India)
Project 8 - Apr 2015 – Dec 2015
(UNICEF and Public Health Engineering
Department of Rajasthan)
Project Description: To understand the areas of weakness in the service delivery of water as per consumers’ perspectives
(based on analysis of complaint data), linking with reasons for consumer’s complaints. Various type of complaints and
adequacy of redressed mechanism and identify areas of systemic improvements for grievance redressed. Based on the
above, identify key areas of capacity development for PHED and Panchayati Raj Institutions (PRI) as well as state actions
for improving water service supply, monitoring and operation and maintenance.
Activities Involved: As a key member, responsible for identifying suitable survey agencies/persons to undertake the survey
in various districts of Rajasthan, training, and day to day monitoring of the data collection process and report preparation.
Also, responsible for in-depth discussion and interactions with the stakeholders and client, report preparation &
presentations.
Key Skills: Client Meeting and Presentations, Vendor Management, Team Management, Project Management, Customer
satisfaction index, Benchmarking, Training and Development, End -Consumer, Value addition, Interpersonal Skills
Industry Experience: Government, Infrastructure and Services
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Procurement, Strategy, Marketing & Sales, Operations
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Interpersonal Skills, Team Building
Project Description: To do a customer perception and satisfaction survey in the states of Madhya Pradesh and Gujarat. The
survey includes assessment of implementation/effectiveness of various orders/directions/regulations made by TRAI to
protect the interest of consumers particularly issues relating to tariff, billing including information to be included in the
telephone bills, mobile number portability, unsolicited commercial communications, termination of service, redressal of
grievances and provision of value-added services and premium rate services etc.
Activities Involved: Played a key role in the identification of vendor, training, and day to day monitoring of the data
collection process and report preparation to be submitted to the client for the assigned state. Was also involved in having a
number of client interaction meeting to understand various comments on the project reports and communicating the same
to the internal team.
Key Skills: Client Meeting and Presentations, Vendor Management, Team Management, Project Management, Competitor
analysis, Industry analysis, Customer satisfaction index, Benchmarking, Telecom sector, Interpersonal Skills
Industry Experience: Telecom, Government
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Strategy, Marketing & Sales, Operations
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Interpersonal Skills, Team Building
PROJECT NAME 9: BASELINE
SURVEY FOR EVALUATION OF
PPP OPERATOR-MANAGED
CLUSTERS FOR INTEGRATED
HEALTH
PROJECT NAME 10: STUDY ON THE INFRASTRUCTURES GAPS BASED ON THE ACT
EAST POLICY IN THE NORTH-EASTERN REGION OF INDIA
Project 9 - May 2015 – June 2016
(World Bank India)
Project 10 - Jan 2015 - Dec 2016
(NEDFi)
Project Description: To study and assess the existing infrastructure based on the Look/Act East Policy. To identify
infrastructural gaps in the Region regarding connectivity and social infrastructure. Study and assess the market
infrastructure in the region including those for border areas (existing infrastructure at the Land Customs Stations) and
establishment / up-gradation of Border-Haats/proposed ICPs. To examine the trade opportunities arising out of Look/Act
East Policy and assess the corresponding infrastructure and environmental readiness of the region. To prepare a
perspective plan to bridge the infrastructural gaps identified in the study. The plan should include technical feasibility
studies of at least 10 critical projects of existing and potential strategic infrastructures in the Region.
Activities Involved: Played an instrumenting role in Pre-Bid activities, Pre-Bid Meetings, Client Interaction, Proposal
Preparation, Understating the project scope, pilot study and preparing the inception report which was the base for the field
study. Secondary research and backend support to field staff and report preparations.
Key Skills: RFP, Proposal, Documentation, Import, Export, Trade, Infrastructure, Client Servicing, In-depth discussions,
Secondary Research, Swot Analysis, Industry analysis, Sector analysis, Policies, Interpersonal Skills
Industry Experience: Government, Infrastructure, Tourism, Services
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Strategy, Marketing & Sales, Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
Project Description: The baseline study included data collection and data management for evaluating the impact of the
intervention of PPP operator-managed clusters for integrated health service delivery in Uttarakhand. The study was
funded by World Bank and implemented in coordination with the Health Department of Uttarakhand. In total 10800
samples from 600 villages from six districts of Uttarakhand were collected and the report was compiled.
Activities Involved: As a team leader was responsible for the overall implementation of the project; Client and other
stakeholder’s management, Team Management, Project Planning, Project Scheduling, Project Management, Project
Monitoring, Vendor Management, Training & Development and Report and client meeting and presentations.
Key Skills: Project Management, Client and Stakeholder Management, Team Management, Training and Development,
Vendor Management, Interpersonal Skills, Negotiations
Industry Experience: Government, Health & Fitness
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Procurement, Strategy, Technology & Digital, Human Resources, Marketing & Sales,
Operations
Management Consulting Skills: Information analysis, Strategic Planning, Business analysis, Communication, Financial
Analysis, Interpersonal Skills, Team Building
PROJECT NAME 11: MARKET
DEMAND AND ASSESSMENT
PROJECTS OF NATURAL GAS IN
VARIOUS GEOGRAPHIES
PROJECT NAME 12: RAJASTHAN RURAL LIVELIHOODS PROJECT
Project 11 - Multiple Projects - overtime
(Public and Privates Sector Enterprises)
Project 12 - Feb 2014 - Dec 2017
(World Bank India and Rajasthan Grameen
Ajeevika Vikash Parishad (RGVAP))
Project Description: The RRLP is being implemented through a government promoted society named, RGAVP with the
funding support of the World Bank. The overall project objective is to bring in ‘inclusive growth’ for the poor rural
households through increased income, improved standards of living and social status. The objective of RRLP is to enhance
economic opportunities and empowerment to the rural poor, with a focus on women and marginalized groups, in the 17
targeted districts of Rajasthan. RRLP also help the poor to mobilize themselves into Self Help Groups (SHGs), and gradually
develop their own capacity to initiate and expand sustainable livelihood activities.
Activities Involved: Played an instrumenting role in Pre-Bid activities, Pre-Bid Meetings, Client Interaction, Proposal
Preparation, Understating the project scope, pilot study and preparing the inception report which will form the base for the
field study. Secondary research and backend support to field staff and report preparations.
Key Skills: RFP, Proposals, Project Management, Secondary Research, Skill Development, Rural Development,
Interpersonal Skills
Industry Experience: Government, Social Impact, Livelihood/Education
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Strategy, Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
Haryana
Punjab
Uttar Pradesh
Gujarat
Project Description: City Gas Distribution Projects in the following geographies:
Activities Involved: Key team member involved in Primary and Secondary Research to prima facie study Industrial,
Commercial and Transportation segment in the region, Interaction with the higher officials of the units, Planning and
Execution of Field Survey and Gathering Geo Location of Demand points (Industrial) through GPS, Data Analysis and Data
Interpretation, and Preparation of the report to be submitted to the client.
Key Skills: RFP, Proposal, Primary Research, Secondary Research, Negotiations, Business Communications Skills,
Interpersonal Skills, Project Management, GIS, Industry analysis, competitor benchmarking and analysis, Natural Gas, Oil &
Gas
Industry Experience: Energy & Utilities, Engineering, Manufacturing
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales,
Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
PROJECT NAME 13: TRACER
STUDY OF ITI GRADUATES
PROJECT NAME 14: PROPOSAL FOR ORGANIC MILK MARKET ASSESSMENT FOR
ORGANIC TREE IN DEHRADUN
Project 13 - Oct 2014 – Nov 2015
(Director General of Technical Education,
Govt. of India)
Project 14 - Sept 2016 – Oct 2016
(The Organic Tree - Startup)
Project Description: The entrepreneur is interested to conduct a market assessment of the organic milk market in
Dehradun. Wanted to understand the perception of milk buyers, buying behaviour, decision-maker, variants of milk and
other organic products preferred.
Activities Involved: Prepared the proposal for conducting the market assessment study which was presented to various
stakeholders. Exploratory & secondary research to understand the current market scenario trends and other players in the
organic market; Requirement gathering from the client; Designing the research methodology; Timelines - Deliverables &
Budgeting.
Key Skills: RFP, Proposal, Documentation, Secondary Research, Industry analysis, Sector analysis, Competitor analysis,
Organic Food, Food & Beverage sector, Interpersonal Skills
Industry Experience: Consumer Goods, Retail & Consumer Goods, Agriculture & Mining
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Transformation/Change, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Corporate & Business Development, Strategy, Marketing & Sales, Operations, Finance
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Financial Analysis, Interpersonal Skills, Team Building
Project Description: With a mandate to improve the skill level of trainees (increase in pass rate, improvement in
employment rate and increase in initial wage/salary) DGT implemented the Vocational Training Improvement Project
(VTIP) funded by World Bank. The study assesses enrolment and pass-out rates along with labour market performance of
ITI pass-outs, the end-term study covered 11,000 pass outs (the year 2012) from500 ITI spread across 21 States. The study
also tracked 1000 graduates, were sub-sample of respondents of the midterm study conducted in 2012. Of 500 ITIs, 200
were VTIP supported Government ITIs, 200 Government ITIs and 100 Private ITIs.
Activities Involved: Pilot testing for data collection at ITI understanding their issues in the questionnaire, communicating
with the project leader. Was responsible for planning and team management for the data collection from the state of
Uttarakhand.
Key Skills: Team Management, Questionnaire design, Pilot Study, Project Management, Primary survey, Training and
Development, Skill Development, Interpersonal Skills
Industry Experience: Government, Social Impact, Livelihood/Education
Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy &
Planning, Project Management
Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports
Management Consulting Functions: Strategy, Marketing & Sales, Operations
Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis,
Communication, Interpersonal Skills, Team Building

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Projects at Mott MacDonald

  • 1. PROJECTS AT MOTT MACDONALD SANJAY TALUKDAR MULTI-DISCIPLINARY CONSULTANT | MARKET RESEARCH | MANAGEMENT CONSULTING May 2014 to May 2017  Noida, Uttar Pradedsh, India LIST OF THE PROJECTS  Financial Literacy and Inclusion Benchmarking Study Pan India Tourist Statistics Study in Six States of India Real Estate Techno-Commercial Development Project Business Plan - NG Market in The State of Gujarat Customer Satisfaction study of industrial users of Natural Gas Enumeration and detailed survey of MSE and Large Scale Industries Customers Perception Survey of Telecom Services in 2 states of India Analysis of Consumer Complaints and Satisfaction Level in PHED Baseline Survey for Evaluation of PPP Operator- Managed Clusters for Integrated Health Study on the infrastructures gaps based on the Act East Policy in the NER of India Market Demand and Assessment projects of Natural Gas in various Geographies Rajasthan Rural Livelihoods Project Tracer Study of ITI Graduates Proposal for Organic Milk Market Assessment for Organic Tree in Dehradun DETAILED JOB DESCRIPTION Sectors - Healthcare, Education, Livelihood, Oil & Gas, Industry/Manufacturing, Infrastructure, Tourism, Telecom, Real Estate and Social Impact Pan India survey, Baseline survey, Customer Satisfaction survey, Market Assessment & Demand estimation, Market sizing, Feasibility study, Impact Assessment study etc., Acute understanding of markets, end-users and consumer behaviour gained from extensive interaction with stakeholders during fieldwork on projects across 20 Indian states and union territories Have worked on diverse projects for both private & public sector companies as well as with entrepreneurs & budding start-up enthusiasts and hence have a critical understanding of expectations and needs of a different set of clients Client servicing including understanding research problems, presenting ideas and methodologies, continuous briefing on research status and presenting research findings Developing varied research instruments for qualitative as well as quantitative research projects Provide in-depth analysis via presentation and written reports Vendor management and Quality control Multi-Disciplinary Consulting - Execution of multiple research projects from pre- bid activities - planning - implementation - submission Specialist Consultant: Jan 2016 to May 2017 Consultant: June 2014 to Dec 2015 Mott MacDonald Group - Infrastructure, Utilities & Social Impact Advisory
  • 2. PROJECT NAME 1: FINANCIAL LITERACY AND INCLUSION BENCHMARKING STUDY PAN INDIA PROJECT NAME 2: TOURIST STATISTICS STUDY IN SIX STATES OF INDIA Project 1 - May 2014 – Oct 2014 (NCFE – National Centre for Financial Education (National Institute of Securities Market) ) Project 2 - May 2014 – Apr 2017 (Ministry of Tourism, Government of India ) Project Description: The assignment was a nationwide baseline survey spanning 75,000 respondents across India to yield benchmarks of core financial literacy and inclusion indications to assess the efficacy of various financial education interventions. Activities Involved: As a key team member, responsible for identifying suitable survey agencies/management students to undertake the survey in various states and responsible for day-to-day monitoring of the survey and preparation of state and districts report for the regions assigned - Eight northeastern states of India, Uttarakhand and Andaman & Nicobar Islands. Key Skills: Vendor Management, Team Management, Project Scheduling, Project Planning, Project Management, Project Monitoring, Training & Development, Report and factsheets, Interpersonal Skills Industry Experience: Finance, Government Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Transformation/Change, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Strategy, Human Resources, Marketing & Sales, Operations, Finance Management Consulting Skills: Change Management, Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Project Description: To conduct a study of tourist visiting (Foreigner/Domestic/Leisure/Non-Leisure) and their profiling in the states/UT of Arunachal Pradesh, Chandigarh, Jammu & Kashmir, Manipur and Nagaland for one year and submit the report to the Ministry of Tourism and State Government Tourism departments. Activities Involved: As a Team Lead; involved in pre-bid activities, preparation of proposals, responsible for identifying suitable survey agencies to undertake the survey in various states and responsible for continuous monitoring of the survey in regions assigned. Post-implementation of the survey, client and state government follow-ups/meetings, preparations of district & state reports and presenting the finding to the Ministry of Tourism and State Government departments. Regions Assigned: Arunachal Pradesh, Nagaland, Manipur and Chandigarh Key Skills: Pre-Bid activities, Client and Stakeholders Management, Project Planning, Project Management, Project Monitoring, Training, Documentation, Report and presentation, Interpersonal Skills Industry Experience: Government, Infrastructure, Tourism Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Strategy, Operations Management Consulting Skills: Information analysis, Strategic Planning, Business analysis, Communication, Interpersonal Skills, Team Building
  • 3. PROJECT NAME 3: REAL ESTATE TECHNO-COMMERCIAL DEVELOPMENT PROJECT PROJECT NAME 4: BUSINESS PLAN - NG MARKET IN THE STATE OF GUJARAT Project 3 - Sept 2014 – Oct 2014 (Private real estate organization ) Project 4 - Nov 2014 – Mar 2015 (Gail India) Project Description: To do a market assessment and market sizing of Natural gas covering four different sectors viz. Industrial, Commercial, Automobile and Domestic sectors and draft a business plan for Gail India in the state of Gujarat. Activities Involved: Was responsible for planning, execution and quality control for data collection, data cleaning and preparing market assessment reports for a total of 9 districts of Gujarat. The districts covered: Valsad, Tapi, Narmada, Navsari, Bharuch, Dahod, Panchmahal, Kheda and Anand. Key Skills: Secondary Research, Primary Research, Business Research, Team Management, Project Management, Interpersonal Skills, Competitor analysis, Industry Analysis, Interpersonal Skills, GIS Industry Experience: Energy & Utilities, Engineering, Manufacturing Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Transformation/Change, Project Management Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Comprehending the Client’s vision for the project Identification of Possible Mixed Development Options Evaluation & Selection of Feasible / Amenable Options Project Configuration and Viability Analysis Preparation of Strategic Business Plan Project Description: To conduct a techno-commercial project for high-end villas and row houses project in Rajasthan. Following were the components of the project: Activities Involved: Was involved in the preparation of various research instruments, identification and preparing the database of the HNI respondents and benchmarking of similar projects throughout India. Key Skills: Preparation of instruments, Questionnaire Designing, Secondary Research, Benchmarking, Industry analysis, Infrastructure, Interpersonal Skills Industry Experience: Real Estate Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Strategy, Marketing & Sales, Operations Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Interpersonal Skills, Team Building
  • 4. PROJECT NAME 5: CUSTOMER SATISFACTION STUDY OF INDUSTRIAL USERS OF NATURAL GAS PROJECT NAME 6: ENUMERATION AND DETAILED SURVEY OF MICRO, SMALL, MEDIUM AND LARGE SCALE INDUSTRIES FOR BOTH MANUFACTURING AND SERVICES SECTORS Project 5 - Oct 2014 – Nov 2014 (Public Sector Enterprise) Project 6 - Dec 2012 – Jan 2017 (Department of Industries & Commerce, Chandigarh, Government of Haryana) Project Description: The registration of industrial units and IEMs with the District Industries Centre after enactment of MSME Act, 2006 is currently voluntary in nature and because of which due to varied reasons industries have refrained from registering their units with the department. This has resulted in the non-availability of a reliable database of the industrial units established in the state which is a prerequisite for informed decision making and policy interventions. Activities Involved: Was the key member in having interactions with the state department, district offices and other stakeholders understanding their requirements and preparing the reports in the required format and played a key role in follow up for payments from the client and contract negotiations and extensions. Key Skills: Client Relationships and Stakeholder Management, Client Meeting and Presentations, Team Management, Vendor Management, GIS, Manufacturing and Service, Interpersonal Skills Industry Experience: Energy & Utilities, Engineering, Manufacturing, Service, Government Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Transformation/Change, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Project Description: To do a customer satisfaction survey of Natural gas users in Industrial estates (GIDCs) of Gujarat. Activities Involved: Key team member involved in primary and secondary research to prima facie study Industrial sector, Data cleaning, Data Interpretation, and preparation of a report to be submitted to the client. During the field, the study was responsible for technical understanding of the heating process in their industry and understanding the customer’s perspective. Key Skills: Secondary Research, Primary Research, End User, Value, Business Research, Project Management, Interpersonal Skills, Competitor analysis, Industry Analysis, Interpersonal Skills Industry Experience: Energy & Utilities, Engineering, Manufacturing Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Transformation/Change, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building
  • 5. PROJECT NAME 7: CUSTOMERS PERCEPTION SURVEY OF TELECOM SERVICES IN TWO STATES OF INDIA PROJECT NAME 8: ANALYSIS OF CONSUMER COMPLAINTS AND SATISFACTION LEVEL IN PHED Project 7 - Jul 2014 – Dec 2014 (Telecom Regulatory Authority of India) Project 8 - Apr 2015 – Dec 2015 (UNICEF and Public Health Engineering Department of Rajasthan) Project Description: To understand the areas of weakness in the service delivery of water as per consumers’ perspectives (based on analysis of complaint data), linking with reasons for consumer’s complaints. Various type of complaints and adequacy of redressed mechanism and identify areas of systemic improvements for grievance redressed. Based on the above, identify key areas of capacity development for PHED and Panchayati Raj Institutions (PRI) as well as state actions for improving water service supply, monitoring and operation and maintenance. Activities Involved: As a key member, responsible for identifying suitable survey agencies/persons to undertake the survey in various districts of Rajasthan, training, and day to day monitoring of the data collection process and report preparation. Also, responsible for in-depth discussion and interactions with the stakeholders and client, report preparation & presentations. Key Skills: Client Meeting and Presentations, Vendor Management, Team Management, Project Management, Customer satisfaction index, Benchmarking, Training and Development, End -Consumer, Value addition, Interpersonal Skills Industry Experience: Government, Infrastructure and Services Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Procurement, Strategy, Marketing & Sales, Operations Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Interpersonal Skills, Team Building Project Description: To do a customer perception and satisfaction survey in the states of Madhya Pradesh and Gujarat. The survey includes assessment of implementation/effectiveness of various orders/directions/regulations made by TRAI to protect the interest of consumers particularly issues relating to tariff, billing including information to be included in the telephone bills, mobile number portability, unsolicited commercial communications, termination of service, redressal of grievances and provision of value-added services and premium rate services etc. Activities Involved: Played a key role in the identification of vendor, training, and day to day monitoring of the data collection process and report preparation to be submitted to the client for the assigned state. Was also involved in having a number of client interaction meeting to understand various comments on the project reports and communicating the same to the internal team. Key Skills: Client Meeting and Presentations, Vendor Management, Team Management, Project Management, Competitor analysis, Industry analysis, Customer satisfaction index, Benchmarking, Telecom sector, Interpersonal Skills Industry Experience: Telecom, Government Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Strategy, Marketing & Sales, Operations Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Interpersonal Skills, Team Building
  • 6. PROJECT NAME 9: BASELINE SURVEY FOR EVALUATION OF PPP OPERATOR-MANAGED CLUSTERS FOR INTEGRATED HEALTH PROJECT NAME 10: STUDY ON THE INFRASTRUCTURES GAPS BASED ON THE ACT EAST POLICY IN THE NORTH-EASTERN REGION OF INDIA Project 9 - May 2015 – June 2016 (World Bank India) Project 10 - Jan 2015 - Dec 2016 (NEDFi) Project Description: To study and assess the existing infrastructure based on the Look/Act East Policy. To identify infrastructural gaps in the Region regarding connectivity and social infrastructure. Study and assess the market infrastructure in the region including those for border areas (existing infrastructure at the Land Customs Stations) and establishment / up-gradation of Border-Haats/proposed ICPs. To examine the trade opportunities arising out of Look/Act East Policy and assess the corresponding infrastructure and environmental readiness of the region. To prepare a perspective plan to bridge the infrastructural gaps identified in the study. The plan should include technical feasibility studies of at least 10 critical projects of existing and potential strategic infrastructures in the Region. Activities Involved: Played an instrumenting role in Pre-Bid activities, Pre-Bid Meetings, Client Interaction, Proposal Preparation, Understating the project scope, pilot study and preparing the inception report which was the base for the field study. Secondary research and backend support to field staff and report preparations. Key Skills: RFP, Proposal, Documentation, Import, Export, Trade, Infrastructure, Client Servicing, In-depth discussions, Secondary Research, Swot Analysis, Industry analysis, Sector analysis, Policies, Interpersonal Skills Industry Experience: Government, Infrastructure, Tourism, Services Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Project Description: The baseline study included data collection and data management for evaluating the impact of the intervention of PPP operator-managed clusters for integrated health service delivery in Uttarakhand. The study was funded by World Bank and implemented in coordination with the Health Department of Uttarakhand. In total 10800 samples from 600 villages from six districts of Uttarakhand were collected and the report was compiled. Activities Involved: As a team leader was responsible for the overall implementation of the project; Client and other stakeholder’s management, Team Management, Project Planning, Project Scheduling, Project Management, Project Monitoring, Vendor Management, Training & Development and Report and client meeting and presentations. Key Skills: Project Management, Client and Stakeholder Management, Team Management, Training and Development, Vendor Management, Interpersonal Skills, Negotiations Industry Experience: Government, Health & Fitness Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Procurement, Strategy, Technology & Digital, Human Resources, Marketing & Sales, Operations Management Consulting Skills: Information analysis, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building
  • 7. PROJECT NAME 11: MARKET DEMAND AND ASSESSMENT PROJECTS OF NATURAL GAS IN VARIOUS GEOGRAPHIES PROJECT NAME 12: RAJASTHAN RURAL LIVELIHOODS PROJECT Project 11 - Multiple Projects - overtime (Public and Privates Sector Enterprises) Project 12 - Feb 2014 - Dec 2017 (World Bank India and Rajasthan Grameen Ajeevika Vikash Parishad (RGVAP)) Project Description: The RRLP is being implemented through a government promoted society named, RGAVP with the funding support of the World Bank. The overall project objective is to bring in ‘inclusive growth’ for the poor rural households through increased income, improved standards of living and social status. The objective of RRLP is to enhance economic opportunities and empowerment to the rural poor, with a focus on women and marginalized groups, in the 17 targeted districts of Rajasthan. RRLP also help the poor to mobilize themselves into Self Help Groups (SHGs), and gradually develop their own capacity to initiate and expand sustainable livelihood activities. Activities Involved: Played an instrumenting role in Pre-Bid activities, Pre-Bid Meetings, Client Interaction, Proposal Preparation, Understating the project scope, pilot study and preparing the inception report which will form the base for the field study. Secondary research and backend support to field staff and report preparations. Key Skills: RFP, Proposals, Project Management, Secondary Research, Skill Development, Rural Development, Interpersonal Skills Industry Experience: Government, Social Impact, Livelihood/Education Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Strategy, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Haryana Punjab Uttar Pradesh Gujarat Project Description: City Gas Distribution Projects in the following geographies: Activities Involved: Key team member involved in Primary and Secondary Research to prima facie study Industrial, Commercial and Transportation segment in the region, Interaction with the higher officials of the units, Planning and Execution of Field Survey and Gathering Geo Location of Demand points (Industrial) through GPS, Data Analysis and Data Interpretation, and Preparation of the report to be submitted to the client. Key Skills: RFP, Proposal, Primary Research, Secondary Research, Negotiations, Business Communications Skills, Interpersonal Skills, Project Management, GIS, Industry analysis, competitor benchmarking and analysis, Natural Gas, Oil & Gas Industry Experience: Energy & Utilities, Engineering, Manufacturing Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Business Plan, Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Procurement, Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building
  • 8. PROJECT NAME 13: TRACER STUDY OF ITI GRADUATES PROJECT NAME 14: PROPOSAL FOR ORGANIC MILK MARKET ASSESSMENT FOR ORGANIC TREE IN DEHRADUN Project 13 - Oct 2014 – Nov 2015 (Director General of Technical Education, Govt. of India) Project 14 - Sept 2016 – Oct 2016 (The Organic Tree - Startup) Project Description: The entrepreneur is interested to conduct a market assessment of the organic milk market in Dehradun. Wanted to understand the perception of milk buyers, buying behaviour, decision-maker, variants of milk and other organic products preferred. Activities Involved: Prepared the proposal for conducting the market assessment study which was presented to various stakeholders. Exploratory & secondary research to understand the current market scenario trends and other players in the organic market; Requirement gathering from the client; Designing the research methodology; Timelines - Deliverables & Budgeting. Key Skills: RFP, Proposal, Documentation, Secondary Research, Industry analysis, Sector analysis, Competitor analysis, Organic Food, Food & Beverage sector, Interpersonal Skills Industry Experience: Consumer Goods, Retail & Consumer Goods, Agriculture & Mining Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Transformation/Change, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Corporate & Business Development, Strategy, Marketing & Sales, Operations, Finance Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Financial Analysis, Interpersonal Skills, Team Building Project Description: With a mandate to improve the skill level of trainees (increase in pass rate, improvement in employment rate and increase in initial wage/salary) DGT implemented the Vocational Training Improvement Project (VTIP) funded by World Bank. The study assesses enrolment and pass-out rates along with labour market performance of ITI pass-outs, the end-term study covered 11,000 pass outs (the year 2012) from500 ITI spread across 21 States. The study also tracked 1000 graduates, were sub-sample of respondents of the midterm study conducted in 2012. Of 500 ITIs, 200 were VTIP supported Government ITIs, 200 Government ITIs and 100 Private ITIs. Activities Involved: Pilot testing for data collection at ITI understanding their issues in the questionnaire, communicating with the project leader. Was responsible for planning and team management for the data collection from the state of Uttarakhand. Key Skills: Team Management, Questionnaire design, Pilot Study, Project Management, Primary survey, Training and Development, Skill Development, Interpersonal Skills Industry Experience: Government, Social Impact, Livelihood/Education Management Consulting Capabilities: Operations & Performance, Organization Design & Effectiveness, Strategy & Planning, Project Management Management Consulting Deliverables: Organizational Plans, Policies & Procedures, Reports Management Consulting Functions: Strategy, Marketing & Sales, Operations Management Consulting Skills: Information analysis, Marketing Planning, Strategic Planning, Business analysis, Communication, Interpersonal Skills, Team Building