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SOCIAL MEDIA
AND MEDICINE
Relevance to Cancer Care
Conflict of Interest
 External advisor, Mayo Clinic Center for
Social Media
 Previous consulting for Augmenix, Inc (2012-
May 2013)
 No financial links, leadership position with
any social media company
Overview
 Social Media
 Definition
 Types
 Role in Medicine
 Risks and Opportunities
 Clinical
 Research
 Why it matters in cancer care
 Ethical
 Practical
 Summary
http://www.slideshare.net/subatomicdoc
Definition
“Social media are web-based tools for
interaction that, in addition to conversation,
allow users to share content such as photos,
videos, and links to resources”
-- Meredith Gould, The Social Media Gospel
Brave New World
 Geography doesn’t matter
as much as internet access
 Communities are defined
by interest, not location
 New dynamics for
previously isolated people
Social Networking Sites
Nov 2013
data
Source: Business Insider http://read.bi/1irEope
Rapid Adoption in U.S.
In the US:
35% have searched for a
medical condition online for
diagnosis
80% start with a search
engine
N=3,014, Sept. 2012
Source: Pew Internet Source: Pew Internet
http://bit.ly/1moDRZ4 http://bit.ly/1gXxHv7
N = 1,445, Sept. 2013
42% of adults are using social networks
Patient Oriented Sites
http://on.fb.me/1jiIiUW
Institute of Medicine report
Grajales et al, IOM/PLM 2014
http://bit.ly/1deNg2g
CR [1058] PLM [2125]
Age 60+ 30% 23%
Fair/poor health 15% 54%
Specialist is main provider 3% 17%
Feel medical care isn’t coordinated 30% 37%
Want more health information sharing 95% 98%
CR = Consumer Reports survey
PLM = Patientslikeme
Data Sharing: PatientsLikeMe
 Willing to share de-identified data with:
 MDs  94%
 Researchers  92%
 Drug companies  84%
 Public Health officials  77%
 Perception of how likely PHI might be used
 76% without my knowledge
 72% to deny health benefits
 66% to limit job opportunities
 61% stolen by individuals or companies
Grajales et al, IOM/PLM 2014
http://bit.ly/1deNg2g
Track and Interact
Activity No Conditions 1 Condition 2+ Conditions
Self-track health metrics 61% 70% 80%
Trackers share notes
w/others
30% 39%
 Trackers with chronic conditions
 41% use pencil/paper
 4% mobile phone app
 1% use a website
Source: Pew Internet
http://bit.ly/1gXxHv7
For Professionals
http://bit.ly/1dDJtq3
http://bit.ly/1fRMP8Q
Rapid growth of professionals on Twitter
• Data analytics firms track us, including NPI numbers
Creation Pinpoint, http://bit.ly/1hU6Kqd
Cancer on Twitter
Organization Twitter Handle Followers
World Health Organization @WHO 1.2 M
Mayo Clinic @MayoClinic 754 K
American Cancer Society @AmericanCancer 457 K
Health Human Services @HHSGov 369 K
Science Magazine @ScienceMagazine 249 K
NEJM @NEJM 177 K
Lancet @TheLancet 111 K
National Cancer Institute @theNCI 51 K
Institute of Medicine @theIOM 31 K
MD Anderson @MDAndersonNews 26 K
ASCO @ASCO 24 K
AACR @AACR 18 K
RSNA @RSNA 14 K
American College of Surgeons @AmCollSurgeons 14 K
Twitter data, March 29, 2014
Surgeons on Twitter
Person Institution Twitter Handle Followers
Sanjay Gupta Emory-CNN @drsanjaygupta 1.8 M
Atul Gawande Brigham & Women’s @AtulGawande 85 K
Diane Radford @dianeradfordmd 5985
Deanna Attai @DrAttai 5535
Susan Love @DrSusanLove 4480
David Gorski Karmanos/Wayne State @oracknows 4270
Aaron Cohen Gadol Indiana University @AaronCohenGadol 2415
Tom Varghese, Jr. UW/Seattle CCA @TomVargheseJr 2303
Brian Stork @StorkBrian 2249
Niraj Gusani Penn State @NirajGusani 2068
Stacy Loeb NYU @loebstacy 1619
Matthew Cooperberg UCSF @dr_coops 1576
Twitter data, March 29, 2014
Medical Oncology on Twitter
Oncologist Institution Twitter Handle Followers
Steven Eisenberg @drseisenberg 21.9 K
Anas Younes MKSCC @DrAnasYounes 10.1 K
Steven Tucker @drsteventucker 8096
Naoto Ueno MDACC @teamoncology 7708
Michael Fisch MDACC @fischmd 7707
Elaine Schattner Columbia @ElaineSchattner 6764
H. Jack West Swedish Hospital @JackWestMD 5689
Robert Miller JHMI @rsm2800 5483
Mike Thompson Aurora Health @mtmdphd 4849
Robert Orlowski MDACC @Myeloma_Doc 2818
Pervez Dara @JediPD 2351
Wafik El-Deiry Penn State @weldeiry 2178
Don Dizon MGH @drdonsdizon 2232
Julie Gralow U Wash/Seattle CCA @jrgralow 1818
Source: Twitter, 3/29/2014
Radiation Oncology on Twitter
Radiation Oncologist Institution Twitter Handle Followers
Shalin Shah MDACC Sugarland @ShalinJShahMD 8416
Matthew Katz @subatomicdoc 7218
Krupali Tejura @krupali 4872
Colin Champ UPMC @CavemanDoctor 2859
Ian Pereira* Kingston (Canada) @IanJohnPereira 1273
Mary Gospodarowicz PMH @marykge 691
Jonathan Livergant* U Toronto @jpil 680
Cary Gross Yale @cpgYALE 580
Leah Minnie Katz NYU @leah_minnie 516
C. Dave Fuller MDACC @cd_fuller 383
Miriam Knoll* Mount Sinai @Mknoll_MD 250
Wally Curran Emory @wallyjc 244
Brandon Mancini* Yale @brandonmancini 200
Source: Twitter, 3/30/2014* Resident
Cancer Hashtags on Twitter
Hashtag Tweets 2013 Impressions 2013
#oncology 36821 108162977
#breastcancer 374176 1482780746
#bcsm 49077 359715942
#lungcancer 53609 173792419
#lcsm 32339 59175200
#coloncancer 23520 109520148
#crcsm 1278 3829527
#prostatecancer 33182 133968946
#pcsm 2333 6671329
#gyncsm 4374 4185558
Source: Symplur.com
What is Stopping Us?
QuantiaMD.com, 2011 http://bit.ly/OKR00w
Risks of Social Media
 Patients/Caregivers
 Misinformation
 Information bias
 Omission
 Loss of privacy
 Job/insurance
discrimination
 Marketing
manipulation
 Psychologic
amplification
 Professionals
 Professional harm
 Reputation
 Malpractice
 Patient harm
 Loss of boundaries
 Misinterpreted/bad
communication
 Psychological harm
 Split personality
 Burnout
Benefits of Social Media
 Patients/Caregivers
 Support
 Education
 Collaboration
 Advocacy
 Professionals
 Coordinate Care
 Collaboration
 Networking
 Education
 Career Opportunity
 Reputation
Management
Learning From Patients
http://bit.ly/1jiR1Gs
Learning – Patient Education
http://bit.ly/1bYlAdQ
Medical Education
http://bit.ly/1dILSVS
Share Your Expertise
http://slidesha.re/1hTBgk7
Advocacy
 On Facebook, Twitter
 Assists with building radiation facilities and raising
cancer funding globally
www.radiatinghope.org
Tumblr, http://bit.ly/1ivKPaA
Online Search = Privacy Risk
 Web surfing may
give your search
information
 65% of sites have
at least 1 tracker
 35% leaked
information to 3rd
parties
Martin Huesch, JAMA Int Med 2013
Google Glass
Katz M, KevinMD.com, http://bit.ly/OPUY7M
Who represents doctors?
Silent since 10/2013
Date of download: 2/9/2014
Copyright © 2014 American Medical
Association. All rights reserved.
From: Physician Violations of Online Professionalism and Disciplinary Actions: A National Survey of
State Medical Boards
JAMA. 2012;307(11):1141-1142. doi:10.1001/jama.2012.330
Bar length indicates total frequency for each violation type.
Figure Legend:
Doctors are public figures
 UK survey of 953 respondents in general public
 Professionalism based upon
 clinician
 workmanship
 citizenship
 Respondents expect doctors to be:
 confident
 reliable
 composed
 accountable
 dedicated Chandratilake et al, Clin Med 2010
@Doctor_V @Berci @SeattleMamaDoc
@DrJenGunter @KevinMD @hjluks
@doctorwes @oracknows @KentBottles
@amcunningham
@RyanMadanickMD
@drmikesevilla
What About Research?
http://bit.ly/OPVFxV
Funding Research
Accessed 3/15/14
http://bit.ly/OPVUsB
Harnessing Amateurs
ScienceDaily.com, http://bit.ly/1jz55HJ
Gamification of Science
 Playstation3
 >130,000 players
Geek.com, http://bit.ly/1gZNOs3
DNA Analysis by Smartphone
 1.5 M chromosomes analyzed in 1 month
 Available for iOS, Android
Cancer Research UK, http://bit.ly/1hduzYD
Parkinson’s on PatientsLikeMe
Accessed 4/6/2014,
http://bit.ly/1lJ2cbX
Community or research cohort?
 PLM has two peer-reviewed publications on
Parkinsons
 Up to 50% of patients develop psychosis
 Large cohort had 28% incidence of dementia
by DSM-IV criteria
 Does terms of service count as consent?
Fenelon and Alves, J Neurol Sci 2010 http://1.usa.gov/1hiYXG9
Riedel et al, J Neurol 2008 http://1.usa.gov/1jROYqR
Wall Street Journal
Published 10/12/2011
http://on.wsj.com/1hU8zDA
• AC Nielsen removes
data from website directly
• “I felt totally violated”
•"We're a business, and the
reality is that someone came
in and stole from us," says
PatientsLikeMe's chairman,
Jamie Heywood.
 Personal genomics services
 Saliva  SNPs for detecting risk
of disease
 Test for $99
 Direct to consumer, no genetic
counseling
 Shut down by FDA 11/2013 for not
complying with required testing
 Interference with empowered
patient/consumer rights
Direct to Consumer Research
Source: FDA, http://1.usa.gov/1nVOyUt
DTC Personal Genomics
 No corporate transparency
 No evidence test works
 Privacy risks
 Vague whether genome used for research
 Allows children/vulnerable populations to be
tested
 No discussion or review with a genetic
counselor
http://bit.ly/18jOCku
http://nyti.ms/1m1AlR9
What about academic medicine?
Ethics in Flux
 Newer research models conflict directly
with more traditional interpretation of
Belmont Report, bioethics
 HIPAA an issue as well
 Do we need to adapt current ethical
frameworks, or how these technologies are
used?
Research in an Apomediated World
 Subjects can play a more active role in research
 How do you regulate “when it is not clear who
the researcher is and who the subject is”
 What role for IRBs if done online only?
 How can you separate trial recruitment from
solicitation?
Dan O’Connor, J Law Med Ethics 2013
Does Autonomy Trump All?
 Autonomy favors empowered
patient/consumer rights
 Survey of 51, 946 show that patients with
highest satisfaction scores had worse
outcomes than least satisfied
 Inpatient hospitalization OR 1.12
 Total health expenditures 8.8%
higher
 All-cause mortality OR 1.26
Fenton et al, Arch Int Med 2012
WHO Definition of Health
Oath of Maimonides
“Grant me the strength, time and opportunity
always to correct what I have acquired,
always to extend its domain; for knowledge
is immense and the spirit of man can extend
indefinitely to enrich itself daily with new
requirements.”
Extend Your Domain Online
Bik & Goldstein, PLOS One 2013
Relevance to Research
 Only 0.04% of published medical research
gets mainstream attention
 Social media provides a way to share your
research with patients, caregivers who may
directly benefit
Twitter and Academic Citations
Eysenbach, JMIR 2011
Altmetrics correlates with impact factor
 11 Components:
 Tweets
 Facebook posts
 Blog posts
 Google+
 Nature Publishing Group highlights
 Reddit
 Forum threads
 Q&A
 Pinterest
 LinkedIn
Thelwall et al, PLOS ONE 2013
Annual Meeting Twitter Activity
Katz M, ASCO Connection 2013 http://bit.ly/Q9LfdJ
Followers Magnify the Message
Katz M, ASCO Connection 2013 http://bit.ly/Q9LfdJ
Practical
 Cancer patients and caregivers are
increasingly online, seeking help and
support
 If clinicians and researchers don’t engage,
expect more influence on health decisions
by
 Peers and family
 Fearmongerers, opportunists
 Industry
Participation is not optional
Summary
 Social media are pervasive, powerful
communications tools
 Rapid adoption in healthcare despite poorly
defined risks and benefits
 More connected = more reward and risk
 Research is critical to develop safe effective use
in cancer care
Thank you

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Social Media and Medicine: Relevance to Cancer Care

  • 2. Conflict of Interest  External advisor, Mayo Clinic Center for Social Media  Previous consulting for Augmenix, Inc (2012- May 2013)  No financial links, leadership position with any social media company
  • 3. Overview  Social Media  Definition  Types  Role in Medicine  Risks and Opportunities  Clinical  Research  Why it matters in cancer care  Ethical  Practical  Summary http://www.slideshare.net/subatomicdoc
  • 4. Definition “Social media are web-based tools for interaction that, in addition to conversation, allow users to share content such as photos, videos, and links to resources” -- Meredith Gould, The Social Media Gospel
  • 5. Brave New World  Geography doesn’t matter as much as internet access  Communities are defined by interest, not location  New dynamics for previously isolated people
  • 6.
  • 7. Social Networking Sites Nov 2013 data Source: Business Insider http://read.bi/1irEope
  • 8. Rapid Adoption in U.S. In the US: 35% have searched for a medical condition online for diagnosis 80% start with a search engine N=3,014, Sept. 2012 Source: Pew Internet Source: Pew Internet http://bit.ly/1moDRZ4 http://bit.ly/1gXxHv7 N = 1,445, Sept. 2013 42% of adults are using social networks
  • 11. Institute of Medicine report Grajales et al, IOM/PLM 2014 http://bit.ly/1deNg2g CR [1058] PLM [2125] Age 60+ 30% 23% Fair/poor health 15% 54% Specialist is main provider 3% 17% Feel medical care isn’t coordinated 30% 37% Want more health information sharing 95% 98% CR = Consumer Reports survey PLM = Patientslikeme
  • 12. Data Sharing: PatientsLikeMe  Willing to share de-identified data with:  MDs  94%  Researchers  92%  Drug companies  84%  Public Health officials  77%  Perception of how likely PHI might be used  76% without my knowledge  72% to deny health benefits  66% to limit job opportunities  61% stolen by individuals or companies Grajales et al, IOM/PLM 2014 http://bit.ly/1deNg2g
  • 13. Track and Interact Activity No Conditions 1 Condition 2+ Conditions Self-track health metrics 61% 70% 80% Trackers share notes w/others 30% 39%  Trackers with chronic conditions  41% use pencil/paper  4% mobile phone app  1% use a website Source: Pew Internet http://bit.ly/1gXxHv7
  • 17. Rapid growth of professionals on Twitter • Data analytics firms track us, including NPI numbers Creation Pinpoint, http://bit.ly/1hU6Kqd
  • 18. Cancer on Twitter Organization Twitter Handle Followers World Health Organization @WHO 1.2 M Mayo Clinic @MayoClinic 754 K American Cancer Society @AmericanCancer 457 K Health Human Services @HHSGov 369 K Science Magazine @ScienceMagazine 249 K NEJM @NEJM 177 K Lancet @TheLancet 111 K National Cancer Institute @theNCI 51 K Institute of Medicine @theIOM 31 K MD Anderson @MDAndersonNews 26 K ASCO @ASCO 24 K AACR @AACR 18 K RSNA @RSNA 14 K American College of Surgeons @AmCollSurgeons 14 K Twitter data, March 29, 2014
  • 19. Surgeons on Twitter Person Institution Twitter Handle Followers Sanjay Gupta Emory-CNN @drsanjaygupta 1.8 M Atul Gawande Brigham & Women’s @AtulGawande 85 K Diane Radford @dianeradfordmd 5985 Deanna Attai @DrAttai 5535 Susan Love @DrSusanLove 4480 David Gorski Karmanos/Wayne State @oracknows 4270 Aaron Cohen Gadol Indiana University @AaronCohenGadol 2415 Tom Varghese, Jr. UW/Seattle CCA @TomVargheseJr 2303 Brian Stork @StorkBrian 2249 Niraj Gusani Penn State @NirajGusani 2068 Stacy Loeb NYU @loebstacy 1619 Matthew Cooperberg UCSF @dr_coops 1576 Twitter data, March 29, 2014
  • 20. Medical Oncology on Twitter Oncologist Institution Twitter Handle Followers Steven Eisenberg @drseisenberg 21.9 K Anas Younes MKSCC @DrAnasYounes 10.1 K Steven Tucker @drsteventucker 8096 Naoto Ueno MDACC @teamoncology 7708 Michael Fisch MDACC @fischmd 7707 Elaine Schattner Columbia @ElaineSchattner 6764 H. Jack West Swedish Hospital @JackWestMD 5689 Robert Miller JHMI @rsm2800 5483 Mike Thompson Aurora Health @mtmdphd 4849 Robert Orlowski MDACC @Myeloma_Doc 2818 Pervez Dara @JediPD 2351 Wafik El-Deiry Penn State @weldeiry 2178 Don Dizon MGH @drdonsdizon 2232 Julie Gralow U Wash/Seattle CCA @jrgralow 1818 Source: Twitter, 3/29/2014
  • 21. Radiation Oncology on Twitter Radiation Oncologist Institution Twitter Handle Followers Shalin Shah MDACC Sugarland @ShalinJShahMD 8416 Matthew Katz @subatomicdoc 7218 Krupali Tejura @krupali 4872 Colin Champ UPMC @CavemanDoctor 2859 Ian Pereira* Kingston (Canada) @IanJohnPereira 1273 Mary Gospodarowicz PMH @marykge 691 Jonathan Livergant* U Toronto @jpil 680 Cary Gross Yale @cpgYALE 580 Leah Minnie Katz NYU @leah_minnie 516 C. Dave Fuller MDACC @cd_fuller 383 Miriam Knoll* Mount Sinai @Mknoll_MD 250 Wally Curran Emory @wallyjc 244 Brandon Mancini* Yale @brandonmancini 200 Source: Twitter, 3/30/2014* Resident
  • 22. Cancer Hashtags on Twitter Hashtag Tweets 2013 Impressions 2013 #oncology 36821 108162977 #breastcancer 374176 1482780746 #bcsm 49077 359715942 #lungcancer 53609 173792419 #lcsm 32339 59175200 #coloncancer 23520 109520148 #crcsm 1278 3829527 #prostatecancer 33182 133968946 #pcsm 2333 6671329 #gyncsm 4374 4185558 Source: Symplur.com
  • 23. What is Stopping Us? QuantiaMD.com, 2011 http://bit.ly/OKR00w
  • 24. Risks of Social Media  Patients/Caregivers  Misinformation  Information bias  Omission  Loss of privacy  Job/insurance discrimination  Marketing manipulation  Psychologic amplification  Professionals  Professional harm  Reputation  Malpractice  Patient harm  Loss of boundaries  Misinterpreted/bad communication  Psychological harm  Split personality  Burnout
  • 25. Benefits of Social Media  Patients/Caregivers  Support  Education  Collaboration  Advocacy  Professionals  Coordinate Care  Collaboration  Networking  Education  Career Opportunity  Reputation Management
  • 27.
  • 28. Learning – Patient Education http://bit.ly/1bYlAdQ
  • 31. Advocacy  On Facebook, Twitter  Assists with building radiation facilities and raising cancer funding globally www.radiatinghope.org
  • 33. Online Search = Privacy Risk  Web surfing may give your search information  65% of sites have at least 1 tracker  35% leaked information to 3rd parties Martin Huesch, JAMA Int Med 2013
  • 34. Google Glass Katz M, KevinMD.com, http://bit.ly/OPUY7M
  • 36. Date of download: 2/9/2014 Copyright © 2014 American Medical Association. All rights reserved. From: Physician Violations of Online Professionalism and Disciplinary Actions: A National Survey of State Medical Boards JAMA. 2012;307(11):1141-1142. doi:10.1001/jama.2012.330 Bar length indicates total frequency for each violation type. Figure Legend:
  • 37. Doctors are public figures  UK survey of 953 respondents in general public  Professionalism based upon  clinician  workmanship  citizenship  Respondents expect doctors to be:  confident  reliable  composed  accountable  dedicated Chandratilake et al, Clin Med 2010
  • 38. @Doctor_V @Berci @SeattleMamaDoc @DrJenGunter @KevinMD @hjluks @doctorwes @oracknows @KentBottles @amcunningham @RyanMadanickMD @drmikesevilla
  • 42. Gamification of Science  Playstation3  >130,000 players Geek.com, http://bit.ly/1gZNOs3
  • 43. DNA Analysis by Smartphone  1.5 M chromosomes analyzed in 1 month  Available for iOS, Android Cancer Research UK, http://bit.ly/1hduzYD
  • 44. Parkinson’s on PatientsLikeMe Accessed 4/6/2014, http://bit.ly/1lJ2cbX
  • 45. Community or research cohort?  PLM has two peer-reviewed publications on Parkinsons  Up to 50% of patients develop psychosis  Large cohort had 28% incidence of dementia by DSM-IV criteria  Does terms of service count as consent? Fenelon and Alves, J Neurol Sci 2010 http://1.usa.gov/1hiYXG9 Riedel et al, J Neurol 2008 http://1.usa.gov/1jROYqR
  • 46. Wall Street Journal Published 10/12/2011 http://on.wsj.com/1hU8zDA • AC Nielsen removes data from website directly • “I felt totally violated” •"We're a business, and the reality is that someone came in and stole from us," says PatientsLikeMe's chairman, Jamie Heywood.
  • 47.  Personal genomics services  Saliva  SNPs for detecting risk of disease  Test for $99  Direct to consumer, no genetic counseling  Shut down by FDA 11/2013 for not complying with required testing  Interference with empowered patient/consumer rights Direct to Consumer Research Source: FDA, http://1.usa.gov/1nVOyUt
  • 48. DTC Personal Genomics  No corporate transparency  No evidence test works  Privacy risks  Vague whether genome used for research  Allows children/vulnerable populations to be tested  No discussion or review with a genetic counselor http://bit.ly/18jOCku
  • 50. What about academic medicine?
  • 51. Ethics in Flux  Newer research models conflict directly with more traditional interpretation of Belmont Report, bioethics  HIPAA an issue as well  Do we need to adapt current ethical frameworks, or how these technologies are used?
  • 52. Research in an Apomediated World  Subjects can play a more active role in research  How do you regulate “when it is not clear who the researcher is and who the subject is”  What role for IRBs if done online only?  How can you separate trial recruitment from solicitation? Dan O’Connor, J Law Med Ethics 2013
  • 53. Does Autonomy Trump All?  Autonomy favors empowered patient/consumer rights  Survey of 51, 946 show that patients with highest satisfaction scores had worse outcomes than least satisfied  Inpatient hospitalization OR 1.12  Total health expenditures 8.8% higher  All-cause mortality OR 1.26 Fenton et al, Arch Int Med 2012
  • 54.
  • 56. Oath of Maimonides “Grant me the strength, time and opportunity always to correct what I have acquired, always to extend its domain; for knowledge is immense and the spirit of man can extend indefinitely to enrich itself daily with new requirements.”
  • 57. Extend Your Domain Online Bik & Goldstein, PLOS One 2013
  • 58. Relevance to Research  Only 0.04% of published medical research gets mainstream attention  Social media provides a way to share your research with patients, caregivers who may directly benefit
  • 59. Twitter and Academic Citations Eysenbach, JMIR 2011
  • 60. Altmetrics correlates with impact factor  11 Components:  Tweets  Facebook posts  Blog posts  Google+  Nature Publishing Group highlights  Reddit  Forum threads  Q&A  Pinterest  LinkedIn Thelwall et al, PLOS ONE 2013
  • 61. Annual Meeting Twitter Activity Katz M, ASCO Connection 2013 http://bit.ly/Q9LfdJ
  • 62. Followers Magnify the Message Katz M, ASCO Connection 2013 http://bit.ly/Q9LfdJ
  • 63. Practical  Cancer patients and caregivers are increasingly online, seeking help and support  If clinicians and researchers don’t engage, expect more influence on health decisions by  Peers and family  Fearmongerers, opportunists  Industry
  • 65. Summary  Social media are pervasive, powerful communications tools  Rapid adoption in healthcare despite poorly defined risks and benefits  More connected = more reward and risk  Research is critical to develop safe effective use in cancer care