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Social Media 101 Primer
Our Team
Ira Kaufman
Marketing Strategist
President, Optimized Strategies

Greig Wells
Social Media Coach
LinkedIn Top 50


Patsy Stewart
Director of Social Media
Optimized Strategies
Our Goals
   Provide basics on setting up the
    big three social media tools –
    LinkedIn, Facebook, Twitter
   Walk you through the actual steps
   Answer your questions
What is Social Media?
          Social media is
  a means to generate conversations

      Stop thinking campaigns

    Start thinking conversations

Translate conversations into Results
Who’s Using Social Media
   72% of Internet Users have used Social Media
   Demographics are 27 – 56 year olds
   88% Have been using Social Media < 90 days
*Source is Social Media Industry Report 2009 by Michael Stelzner



          •   Facebook 300 million users
          •   Twitter 52 million users
          •   LinkedIn 48 million users
What Are The Results?

 Generated Exposure 81%
 Increased my Traffic 61%
 Increased Search Engine Rankings 52%
 Generated Qualified Leads 48%
 Reduced Marketing Expenses 45%
 Helped Me Close New Business 35%

*Source is Social Media Industry Report 2009 by Michael Stelzner
You Need a Plan
 Determine what you want to get out of it
 Measure your online digital footprint
    http://optimizedstrategies.com/online-digital-footprint/
   Create your strategy
How Do You Get Results?
        5 Step Success Framework
1.   Integrated Social Media Marketing Strategy
2.   Profile Optimization
3.   Commitment to Growing your Network
4.   Nurture Relationships
5.   Consistency
The Social Media Big 3
Who’s on LinkedIn?

    48 million Professionals
    Avg income $110k
    Avg age 37 - 52

    Entrepreneurs – 31%
    Executives – 18%
    Decision Makers – 42%
    *From LinkedIn.com Advertising
Why Should You Be On Linkedin?

 Laser Marketing and Warm Market Sales
 Be Found = More Sales and Exposure
 A huge time-saver, aggregating information
 Hire A+ employees or land your dream job
How Does LinkedIn Work?
 Set up a profile
 Make Connections
 3 Degrees Separation (Kevin Bacon)
 Request Introductions
 Build Relationships Online
 Relationships lead to More Business
How Do I Get Started?
   SEO Your Profile
   Set preferences
   Invite your friends and colleagues
   Join groups with your prospects
   Invite people from your Niche
   Build Relationships through
    Communication
It’s Not Perfect

   Community ratings more like eBay

   Groups lack interactivity

   Lacks entertainment, story telling

   Lack of brand loyalty to LinkedIn
Coming Up Next

   How to Build a Targeted Sales Funnel

   How to Optimize Your Profile to Be Found

   How to ‘do’ LinkedIn in an hour a week

   What You Must Not do on LinkedIn
LinkedIn Questions
   Is LinkedIn right for my business?

   How to Get Started on LinkedIn?

   How Does LinkedIn work?

       http://LinkedIn.com/in/GreigWells
Why Facebook?

 More than 300 million active users and
  more than 300,000 businesses
 4th most trafficked website
 The fastest growing demographic is those
  35 years old and older
 More than 10 million users become fans of
  Pages each day
Personal Account
 You must register your personal account
  before you create a business page
 Registering an account in your business
  name is against Facebook’s Terms of Use.
 Select your vanity URL
 Build your personal profile
 Set your privacy
 Connect with friends
Building Your Profile
 Avatar – personal image
 Add work and education info
 Choose your Networks
 Upload photos, videos
 Add applications
Privacy


 Set your privacy settings
 You control exactly what is published
  on your wall and feed by setting your
  Facebook Privacy
Connecting with Friends
 You can request friends to connect but
  they must be mutually accepted
 Friend Finder
 Search
 Browse your friends friends
What’s Next?
 Create, build and publish a
  business page
 Friends vs Fans
 Promote your business
 Measure your success
What is Twitter?

   Twitter is a free social networking and
    micro-blogging service that enables its
    users to send and read messages
    known as tweets. Tweets are text-
    based posts of up to 140 characters
    displayed on the author's profile page
    and delivered to the author's
    subscribers who are known as
    followers. … From Wikipedia
Why Twitter?

 Twitter has 40 million users who spent 300
  million minutes on the site in April 2009,
  3712 % more time than in April 2008
 Twitter users spend 66% more dollars on
  the Internet than non-twitter users
 Largest age group on Twitter is 35-49
Create Your Account
 Select a user name; shorter is better
 Create a 160 character profile including
  your keywords
 Include a link to your website or
  LinkedIn
 Add your avatar or image
Look and Listen
 Monitor twitter for a few days
 Add your first few tweets
 Don’t sell
 Engage in conversations
 Use http://search.twitter.com
 Download twitter desk client (Seesmic,
  Tweetdeck, Twirl)
Follow / Followers
 Select people to follow
 Find followers with similar interests
 Follow your followers
 Review profiles on http://twellow.com
What’s Next?

 Applications
 Tools
 Hashtags
 Using Twitter for Business
Contact Info
Ira Kaufman    ira@optimizedstrategies.com
               http://www.linkedin.com/in/optimizedstrategies
               http://facebook.com/irakaufman
               twitter @ira9201


Greig Wells    greig_wells@yahoo.com
               http://www.linkedin.com/in/greigwells
               http://facebook.com/greigwells
               twitter @GreigWells


Patsy Stewart patsy@optimizedstrategies.com
               http://www.linkedin.com/in/patsystewart
               htttp://facebook.com/patsystewart
               twitter @stewartb2b
Create Your Digital Footprint

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Social Media 101 Primer

  • 2. Our Team Ira Kaufman Marketing Strategist President, Optimized Strategies Greig Wells Social Media Coach LinkedIn Top 50 Patsy Stewart Director of Social Media Optimized Strategies
  • 3. Our Goals  Provide basics on setting up the big three social media tools – LinkedIn, Facebook, Twitter  Walk you through the actual steps  Answer your questions
  • 4. What is Social Media? Social media is a means to generate conversations Stop thinking campaigns Start thinking conversations Translate conversations into Results
  • 5. Who’s Using Social Media  72% of Internet Users have used Social Media  Demographics are 27 – 56 year olds  88% Have been using Social Media < 90 days *Source is Social Media Industry Report 2009 by Michael Stelzner • Facebook 300 million users • Twitter 52 million users • LinkedIn 48 million users
  • 6. What Are The Results?  Generated Exposure 81%  Increased my Traffic 61%  Increased Search Engine Rankings 52%  Generated Qualified Leads 48%  Reduced Marketing Expenses 45%  Helped Me Close New Business 35% *Source is Social Media Industry Report 2009 by Michael Stelzner
  • 7. You Need a Plan  Determine what you want to get out of it  Measure your online digital footprint http://optimizedstrategies.com/online-digital-footprint/  Create your strategy
  • 8. How Do You Get Results? 5 Step Success Framework 1. Integrated Social Media Marketing Strategy 2. Profile Optimization 3. Commitment to Growing your Network 4. Nurture Relationships 5. Consistency
  • 10. Who’s on LinkedIn? 48 million Professionals Avg income $110k Avg age 37 - 52 Entrepreneurs – 31% Executives – 18% Decision Makers – 42% *From LinkedIn.com Advertising
  • 11. Why Should You Be On Linkedin?  Laser Marketing and Warm Market Sales  Be Found = More Sales and Exposure  A huge time-saver, aggregating information  Hire A+ employees or land your dream job
  • 12. How Does LinkedIn Work?  Set up a profile  Make Connections  3 Degrees Separation (Kevin Bacon)  Request Introductions  Build Relationships Online  Relationships lead to More Business
  • 13. How Do I Get Started?  SEO Your Profile  Set preferences  Invite your friends and colleagues  Join groups with your prospects  Invite people from your Niche  Build Relationships through Communication
  • 14. It’s Not Perfect  Community ratings more like eBay  Groups lack interactivity  Lacks entertainment, story telling  Lack of brand loyalty to LinkedIn
  • 15. Coming Up Next  How to Build a Targeted Sales Funnel  How to Optimize Your Profile to Be Found  How to ‘do’ LinkedIn in an hour a week  What You Must Not do on LinkedIn
  • 16. LinkedIn Questions  Is LinkedIn right for my business?  How to Get Started on LinkedIn?  How Does LinkedIn work? http://LinkedIn.com/in/GreigWells
  • 17. Why Facebook?  More than 300 million active users and more than 300,000 businesses  4th most trafficked website  The fastest growing demographic is those 35 years old and older  More than 10 million users become fans of Pages each day
  • 18. Personal Account  You must register your personal account before you create a business page  Registering an account in your business name is against Facebook’s Terms of Use.  Select your vanity URL  Build your personal profile  Set your privacy  Connect with friends
  • 19. Building Your Profile  Avatar – personal image  Add work and education info  Choose your Networks  Upload photos, videos  Add applications
  • 20. Privacy  Set your privacy settings  You control exactly what is published on your wall and feed by setting your Facebook Privacy
  • 21. Connecting with Friends  You can request friends to connect but they must be mutually accepted  Friend Finder  Search  Browse your friends friends
  • 22. What’s Next?  Create, build and publish a business page  Friends vs Fans  Promote your business  Measure your success
  • 23. What is Twitter?  Twitter is a free social networking and micro-blogging service that enables its users to send and read messages known as tweets. Tweets are text- based posts of up to 140 characters displayed on the author's profile page and delivered to the author's subscribers who are known as followers. … From Wikipedia
  • 24. Why Twitter?  Twitter has 40 million users who spent 300 million minutes on the site in April 2009, 3712 % more time than in April 2008  Twitter users spend 66% more dollars on the Internet than non-twitter users  Largest age group on Twitter is 35-49
  • 25. Create Your Account  Select a user name; shorter is better  Create a 160 character profile including your keywords  Include a link to your website or LinkedIn  Add your avatar or image
  • 26. Look and Listen  Monitor twitter for a few days  Add your first few tweets  Don’t sell  Engage in conversations  Use http://search.twitter.com  Download twitter desk client (Seesmic, Tweetdeck, Twirl)
  • 27. Follow / Followers  Select people to follow  Find followers with similar interests  Follow your followers  Review profiles on http://twellow.com
  • 28. What’s Next?  Applications  Tools  Hashtags  Using Twitter for Business
  • 29. Contact Info Ira Kaufman ira@optimizedstrategies.com http://www.linkedin.com/in/optimizedstrategies http://facebook.com/irakaufman twitter @ira9201 Greig Wells greig_wells@yahoo.com http://www.linkedin.com/in/greigwells http://facebook.com/greigwells twitter @GreigWells Patsy Stewart patsy@optimizedstrategies.com http://www.linkedin.com/in/patsystewart htttp://facebook.com/patsystewart twitter @stewartb2b
  • 30. Create Your Digital Footprint