Steve Heye

nptech technology nonprofit strategy alignment italign mission nten management ymca ntc social media planning capacity probono 2014 ntc14 volunteer process 14ntc manual facebook ceo socialmedia hackathon hacking 18ntc operations finance financial infographics data infographic visual benefitanalysis roi cost selection trends emerging servicedesk service it helpdesk simo 15ntc committee overview tactical strategic plan business process pmo project project management justintimberlake ignite video non-profit organization case study budgeting implementing launch monitor tools multiple authors social media monitoring publishing marketing website communications program staff digital content assessment spreadsheet technolog 11ntc small 11ntcsmall organization leadership about steveheye 2009 staff tips howto career socnet socialnetworking ymcachicago ymcacool