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Brand, Innovation & Design
Complex    Complicated
Emergent   Good Practice



Chaotic     Simple
Novel       Best Practice
Can your job
   be done…
Complex    Complicated
Emergent   Good Practice



Chaotic     Simple
Novel       Best Practice
2 dominating problems


Extreme clutter of the marketplace

Relentless speed of change
1600
13.000.000
  available articles on Wikipedia
Brand Strategy


  Design Thinking


Culture of Innovation
A brand is a person’s gut
 feeling about a product,
   service or company
Design thinking is a process for practical,
creative resolution of problems or issues
 that looks for an improved future result
Design thinking

           Inspiration


Implementation
                  Ideation
What is Design Thinking?
It’s a fluid but definable process involving several key components

COLLABORATIVE:
Working with people who share similar and dissimilar experiences to generate richer
work.


ABDUCTIVE:
Starts from a set of accepted facts and works back from their likely explanations.


EXPERIMENTAL:
Build prototypes. Pose hypotheses. Test them. Iterate. All to manage risk.

PERSONAL:
Realize each problem – and the people there to solve it – has a unique context.


INTEGRATIVE:
Seeing the whole system and its many connections.


INTERPRETIVE:
Creating the best way to frame the problem and judge the possible solutions.
INNOVATION:

Ideas applied successfully in
          practice
If you wanna innovate…



             …you gotta design!
Design leverage
   Thought leadership
     Business Model
Organizational structure
   Strategic decisions
Internal communications

Operational processes
  Brand Ecosystem
Customer relationships
 Products & Services
External conversations
The
whole
mind
A Culture of innovation
Innovation
    no longer
just happens
      in R&D
But that does not mean that
everyone is equally good at it
Innovation is a
team sport
Silos must be broken
Keep the consumer at
the heart of what you do.
But don’t listen to everything they say – use your intuition
Innovation
culture thrives
 on optimism &
          trust
 Listen to ideas, embrace risk, learn
       from failure, reward bravery
Speed is
good
Fail faster
Innovation has many forms
Incremental innovation requires different support from revolutionary
Be careful
          how you
    measure
              success
Allow small, fragile ideas the time
     to grow into big strong ones
It’s not
         easy.
But it is possible. Project by
                       project
One size does
not fit all.
You need to build a culture of innovation that fits
your organisation
Innovation no longer just happens in R&D
Innovation is a team sport
Keep consumers at the haert of what you do
Innovation culture thrives on optimism & trust
Speed is good
Innovation has many forms
Be careful how you measure success
It’s not easy
One size does not fit all
Culture eats
strategy
For breakfast

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Brand Innovation Workshop Brandculture Sessions #2

  • 1.
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  • 4. Complex Complicated Emergent Good Practice Chaotic Simple Novel Best Practice
  • 5. Can your job be done…
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  • 8. Complex Complicated Emergent Good Practice Chaotic Simple Novel Best Practice
  • 9.
  • 10. 2 dominating problems Extreme clutter of the marketplace Relentless speed of change
  • 11. 1600
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  • 13.
  • 14. 13.000.000 available articles on Wikipedia
  • 15. Brand Strategy Design Thinking Culture of Innovation
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  • 19. A brand is a person’s gut feeling about a product, service or company
  • 20. Design thinking is a process for practical, creative resolution of problems or issues that looks for an improved future result
  • 21. Design thinking Inspiration Implementation Ideation
  • 22. What is Design Thinking? It’s a fluid but definable process involving several key components COLLABORATIVE: Working with people who share similar and dissimilar experiences to generate richer work. ABDUCTIVE: Starts from a set of accepted facts and works back from their likely explanations. EXPERIMENTAL: Build prototypes. Pose hypotheses. Test them. Iterate. All to manage risk. PERSONAL: Realize each problem – and the people there to solve it – has a unique context. INTEGRATIVE: Seeing the whole system and its many connections. INTERPRETIVE: Creating the best way to frame the problem and judge the possible solutions.
  • 24. If you wanna innovate… …you gotta design!
  • 25. Design leverage Thought leadership Business Model Organizational structure Strategic decisions Internal communications Operational processes Brand Ecosystem Customer relationships Products & Services External conversations
  • 27. A Culture of innovation
  • 28. Innovation no longer just happens in R&D But that does not mean that everyone is equally good at it
  • 29. Innovation is a team sport Silos must be broken
  • 30. Keep the consumer at the heart of what you do. But don’t listen to everything they say – use your intuition
  • 31. Innovation culture thrives on optimism & trust Listen to ideas, embrace risk, learn from failure, reward bravery
  • 33. Innovation has many forms Incremental innovation requires different support from revolutionary
  • 34. Be careful how you measure success Allow small, fragile ideas the time to grow into big strong ones
  • 35. It’s not easy. But it is possible. Project by project
  • 36. One size does not fit all. You need to build a culture of innovation that fits your organisation
  • 37. Innovation no longer just happens in R&D Innovation is a team sport Keep consumers at the haert of what you do Innovation culture thrives on optimism & trust Speed is good Innovation has many forms Be careful how you measure success It’s not easy One size does not fit all