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11. DON’T OVERSELL. USE
50/20/20/10 FORMULA. 
•  Overselling	is	selfish	and	a	turn	off.	It	makes	it	all	about	you	—	when	it	
should	be	about	them.		And	while	it’s	true	that	many	people	follow	brands	
and	small	businesses	on	Twi@er	because	they	like	to	receive	discounts	and	
hear	about	special	offers,	no	one	wants	a	steady	diet	of	that.	
•  One	simple	formula	that	works	really	well	with	regard	to	posCng	on	
Twi@er	and	all	social	media	is:	
•  50%	Educate	
•  20%	Inspire	
•  20%	Sell	
•  10%	Keep	it	personal.		
•  Why?	Because	if	you	educate	and	inspire	people,	then	you	have	a	chance	
of	moCvaCng	them,	making	a	quality	connecCon	and	eventually	selling	
them	something	you	offer	that	can	help	them.	Share	your	opinions	on	
Global	movies,	trending	topics,	your	personal	opinions	on	professional	
events.
12. Direct Pitch – Yes or No?
•  No!	Not	a	great	idea	at	all.		
•  Twi@er	is	to	build	relaConship.		
•  Direct	Pitch	only	when	they	already	know	you!		
•  Direct	Pitch	when	you	observe	an	opportunity.		
Once	you	connect,	don’t	immediately	bombard	them	with	pitches.	Instead,	read	
their	profiles,	get	to	know	them	and	iden<fy	their	needs.	
	
When	you’re	ready	to	approach	someone	directly,	do	it	privately.	
	
“A	pre-scheduled	call	is	oCen	a	great	tool,	but	even	a	private	message	or	e-mail	can	
be	a	first	step	where	you	specifically	reference	what	you’ve	learned	about	that	
person	through	your	interac<ons	[on	social	media].	Then	you	don’t	feel	like	a	pushy	
salesperson	but	rather	a	friend	with	a	specific	solu<on.”	–	Forbes!
13.	AcCvate	Listening	
Brand	Based	Listening	
	
• Ramco	
• Ramco	Systems.		
• @RamcoSystems		
• Product	Names:	Example:	
Empsense		
CompeCtor	Based	Listening	
	
• List	down	compeCtors.		
• List	down	compeCtor	products.		
• Observe	@YourCompeCtor	for	direct	
queries	raised	to	them.		
• Observe	#YourCompeCtorCS		
	
Industry	Based	Listening	
	
• Relevant	hashtags.		
• Keywords.		
Need	Based	Listening	/	Buying	Signals	
	
• ‘anyone	recommend’	or	‘any	advice	on’	
with	suffixes	to	idenCfy	those	looking	for	
immediate	assistance.
14.	Use	Quora	to	IdenCfy	PotenCal	
Prospects	
•  Your	prospects	might	raise	
quesCons	on	Quora	if	not	
on	Twi@er.		
•  IdenCfy	them,	answer	their	
quesCons.		
•  Map	them	on	Twi@er.		
•  Remind	them	of	the	
answer	you	made.		
•  Ask	them	more	quesCons.
15.	Promote	Your	Twi@er	Presence	
Extensively	
•  Through	your	email	signature.		
•  Through	your	business	card.		
•  Through	your	presentaCons.		
•  At	the	expo.		
•  At	a	conference.		
•  In	the	Collaterals.		
•  In	the	blogs	wri@en	by	you.		
•  Cross	Channels	(Facebook,	
LinkedIn)
1.	echoVME	will	measure	the	twi@er	profiles	aker	7	
days	in	terms	of	
								-	Bio		
								-	Following	(Relevance)	
								-	Followers	Acquired	(Relevance)	
								-	Tweet	AcCvity	(including	likes/retweets)	
2.	echoVME	will	publish	a	leaderboard	based	on	the	
same	–	Ramco	Tweet	Champs.	
3.	The	Top	3	Tweet	Champs	would	be	awarded	special	
prize.
§  www.soravjain.com
§  www.echovme.in
§  sorav@echovme.in
§  9791134451
§  Linkedin.com/in/soravjain
§  Twitter.com/soravjain

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