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Webinar:
Search Marketing Fundamentals For
Managed IT Service Providers
Who Will Benefit From This Webinar?
• Locally focused MSPs
• At least 2 years in business
• MSPs with 1-3MM ARR with desire to
grow to 10MM+
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 2
Why Search Marketing?
• Highest volume inbound
marketing channel across
industries
• B2B purchasers will
engage with a brand 5-8
times before contacting *
• The tech industry is much
more problem solution
driven than other industries
and more search driven.
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 3
Head Terms vs. Long Tail
• Infeasible to rank for
head terms out the
gate. Use PPC
advertising to capture
demand
• Highly competitive
• Go after long tail
searches via SEO
where it is less
competitive and
possible to rank
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 4
Pick A Niche And Turtle Up In It
• MSPs are typically generalists
• Go to market plans need specificity
• It’s much easier to create repetition and
familiarity within an audience with focus
• Ways to niche
• Locality
• Technology
• Vertical
• Price point
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 5
Optimize Your Website For Your Niche
• Catapult your growth in the
near term
• Solve for future problems
related to expansion when they
arise
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 6
Landing Page Infrastructure PPC
• Build pay per click optimized
landing pages for advertising
campaigns on head keywords
• IT Support
• IT Company
• Managed Service Provider
• No navigation
• Convert or don’t
• Strong calls to action
• Concrete offer
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 7
Landing Page Infrastructure SEO
• Build a robust infrastructure of
SEO landing pages
• Services provided
• Industries served
• Locations served
• Company Information
• Competitor comparisons
• Case studies
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 8
Manhattan Tech Support, the top-ranking site in
NYC has over 60 landing pages and 400 blog posts.
Build A Base Of Backlinks
• Optimize your Google
Business Profile
• Push out directory citations for
Name, Address, Phone
Number (NAP)
• Issue a press release
• Create social profiles and
create 2-way links between
your site and the profile
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 9
Measure Your Performance
• Taking care of these activities will
yield a substantial increase in
qualified traffic and market
visibility
• Google Search Console
• Google Analytics
• Make sure to configure
conversion tracking
• Contact forms
• Phone calls
• Newsletter subscriptions
• Use a 3rd party call tracking tool
to measure phone calls by
channel (Call Rail)
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 10
More Advanced SEO
• Competitive analysis
• On page optimization
• Keyword position tracking
• Incorporate blogging
• Blogging is hard to do right, and
there is a long pay back period.
• You won’t get to top of market
without it.
• Proactive link building
• Requires manual outreach and
typically involves working with a
PR firm
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 11
Atomic Habits, How To Approach This
• How do you build a $10MM
business? One month at a
time.
• Focus on the process and the
trajectory, not the current state
• Small regular contributions
compound into big results
• Create 1 landing page per month
• Create 1 blog post per month
• Allocate a sustainable monthly
ad budget for search ads
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 12
What’s This Look Like When
Executed?
• Local MSP In Jacksonville
doubled in size over a 2-year
period (and still growing!)
• 750% increase in organic traffic
flow per month
• Gone from 0-1% market share
to 9%
• Stable flow of 5-10 leads per
month
© Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 13

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Webinar search marketing fundamentals for managed it service providers

  • 1. Webinar: Search Marketing Fundamentals For Managed IT Service Providers
  • 2. Who Will Benefit From This Webinar? • Locally focused MSPs • At least 2 years in business • MSPs with 1-3MM ARR with desire to grow to 10MM+ © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 2
  • 3. Why Search Marketing? • Highest volume inbound marketing channel across industries • B2B purchasers will engage with a brand 5-8 times before contacting * • The tech industry is much more problem solution driven than other industries and more search driven. © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 3
  • 4. Head Terms vs. Long Tail • Infeasible to rank for head terms out the gate. Use PPC advertising to capture demand • Highly competitive • Go after long tail searches via SEO where it is less competitive and possible to rank © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 4
  • 5. Pick A Niche And Turtle Up In It • MSPs are typically generalists • Go to market plans need specificity • It’s much easier to create repetition and familiarity within an audience with focus • Ways to niche • Locality • Technology • Vertical • Price point © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 5
  • 6. Optimize Your Website For Your Niche • Catapult your growth in the near term • Solve for future problems related to expansion when they arise © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 6
  • 7. Landing Page Infrastructure PPC • Build pay per click optimized landing pages for advertising campaigns on head keywords • IT Support • IT Company • Managed Service Provider • No navigation • Convert or don’t • Strong calls to action • Concrete offer © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 7
  • 8. Landing Page Infrastructure SEO • Build a robust infrastructure of SEO landing pages • Services provided • Industries served • Locations served • Company Information • Competitor comparisons • Case studies © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 8 Manhattan Tech Support, the top-ranking site in NYC has over 60 landing pages and 400 blog posts.
  • 9. Build A Base Of Backlinks • Optimize your Google Business Profile • Push out directory citations for Name, Address, Phone Number (NAP) • Issue a press release • Create social profiles and create 2-way links between your site and the profile © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 9
  • 10. Measure Your Performance • Taking care of these activities will yield a substantial increase in qualified traffic and market visibility • Google Search Console • Google Analytics • Make sure to configure conversion tracking • Contact forms • Phone calls • Newsletter subscriptions • Use a 3rd party call tracking tool to measure phone calls by channel (Call Rail) © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 10
  • 11. More Advanced SEO • Competitive analysis • On page optimization • Keyword position tracking • Incorporate blogging • Blogging is hard to do right, and there is a long pay back period. • You won’t get to top of market without it. • Proactive link building • Requires manual outreach and typically involves working with a PR firm © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 11
  • 12. Atomic Habits, How To Approach This • How do you build a $10MM business? One month at a time. • Focus on the process and the trajectory, not the current state • Small regular contributions compound into big results • Create 1 landing page per month • Create 1 blog post per month • Allocate a sustainable monthly ad budget for search ads © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 12
  • 13. What’s This Look Like When Executed? • Local MSP In Jacksonville doubled in size over a 2-year period (and still growing!) • 750% increase in organic traffic flow per month • Gone from 0-1% market share to 9% • Stable flow of 5-10 leads per month © Tortoise and Hare Software LLC 2021 - Confidential & Proprietary 13