SlideShare ist ein Scribd-Unternehmen logo
1 von 25
Downloaden Sie, um offline zu lesen
Twenty Exercises, Activities & Games
for
Communication Skills
Dr.M.Sasidharan
Objective
• List of various activities and training games on
building and working with communication skills to
drive across the various aspects of communication
• Ready to use, short and simple activities for trainers
with instructions and debrief below the slides as
speaker notes
Time Spent in Communication
An Effective Communication Model
1. Find and Know one Person….
• Brown Shoes or Sandal
• Nokia Mobile
• Ladies with Lipstick
• Wearing Spectacles
• Having Leather Bag
• Wearing Blue Dress
• Long Hair (Ladies only)
• Likes Sweets
• Wearing Red Tie
• Tallest in your Row
• Shortest in the Room
• Smart Phone
• Black Shoes
• Wearing Black
• Does not drink Tea
• Likes Sleeping Icebreaker
2. Direction without the Map
Activity
3. The 3 V’s of Communication
Words
7%
Tone
Modulation
Accent
38%
Body
Language
55%
Verbal
Vocal
Visual
4. What do you see?
5. Punctuate the following sentence.
• Woman without her Man is nothing
(after punctuation)
Woman, without her, Man is nothing.
Woman, without her Man, is nothing.
6. Exercise – Stand up
7. Understand
• stna klat without gniyas a drow! Did you know that
when stna touch each other with their eannetna, it is
one way they klat or etacinummoc?
• ..
• ..
• ..
• Ants talk without saying a word! Did you know that
when ants touch each other with their antennae, it is
8. Listening Exercise
• Partners
– One partner remains
inside the room
9. Lets all clap together.
• Trainer gives the following instructions to the
participants.
• “Please listen to me carefully, do what I ask you to
do, I will count from 1 to 3, when I say 3, you all will
clap together”
• Give the above instructions 3 times.
• Now, quickly raise both your hands, say 1, 2 and then
just clap…. (see what audience do.. Most of them wll
clap)
10. Giving a Pat
• Form a circle, one by one, each one give another a
positive compliment. One thing which they like about
in this person. Important that they share it out.
• The receiving person, just looks into the eyes of this
person, smiles and says “thank you”
• Goes on till all the participants are complete
11. Giving a Feedback
• Form a circle, one by one, each one give another a
out one area of improvement that this person must
make in his/her personal and professional life.
Important that they share it out.
• The receiving person, just looks into the eyes of this
person, smiles and says “thank you”
• Goes on till all the participants are complete
A Businessman had just turned off the light in the store when a man appeared
and demanded money. The owner opened a Cash Register. The contents of the
Cash Register were scooped up and the man sped away. A member of the police
force was notified promptly. Statements about the Story:
1. A man appeared after the owner had turned off his store light
2. The robber was a man
3. The man did not demand money
4. The man who opened the cash register was the owner
5. The store owner scooped up the content of the cash register
and ran away
6. Someone opened the cash register
7. After the man who demanded the money, scooped up the
content of the cash register, he ran away
8. While the cash register contained money, the story does not
state how much
9. The robber demanded money of the owner
10. The story concerns a series of events in which only 3 persons
are referred to: the owner of the store, a man who demanded
money and the member of the police force
11. The following events in the story are true: Someone demanded
money, a cash register was opened, its contents were scooped
up, a man dashed out of the store
True False ?
12. THE CASH REGISTER
13. The Unusual Paragraph?
This is a most unusual paragraph. How quickly can you
find out what is so unusual about it? It looks so
ordinary you'd think nothing is wrong with it - and in
fact, nothing is wrong with it. It is unusual though.
Why? Study it, think about it, and you may find out.
Try to do it without coaching. If you work at it for a bit
it will dawn on you. So jump to it and try your skill at
figuring it out. Good luck - don't blow your cool!
14. The Human Knot
• The participants stand in a cluster form
• Everyone to raise their right hand, then reach across the
huddle and grasp the right hand of any other person
• Now everyone to raise their left hand, then reach across the
huddle and grasp the left hand of other person. This shouldn’t
be the same person whose right hand you are holding.
• Break one link and now all have to unravel themselves into 1
line without breaking the other links.
Energizer
15. Resolving Conflicts & Perception
16. Interpret & add Meaning
JOB
17. Chines Whisper
• “All animals in the Jungle are Dangerous, but Human
Social Animals are Dangerous than Wild Animals”
18. The Tower of Glasses
• A Team Leader and 2 Members.
• Team Members are blind-folded and the Team Leader’s hand
is tied.
• The Team leader from across the table gives instruction to the
team-members to build a tower of thermocol glasses. The
members follow the instructions of the leaders.
• See the confusion and the frustration of the members
• Also, note if the members are actually following the leaders
instructions or working on their own.
19. Creative
Communication
20. “Oh”
1. Shock
2. Pleasure
3. Questioning
4. Doubt
5. Displeasure
6. Detachment
7. Resentment
8. Anticipation
9. Surprise
10.Anger
Say the word “oh” differently, giving it the following
interpretation or meaning each time
One Day Motivational Workshop on
“Communication Skills”
Designed & Created by
Specialized in Corporate Soft Skills Training

Weitere ähnliche Inhalte

Ähnlich wie Twenty Exercises and Activities for Communication Skills

The one minute manager
The one minute managerThe one minute manager
The one minute manager
Tania Aslam
 
10habitsthesimplicityoflife 111112090011-phpapp02
10habitsthesimplicityoflife 111112090011-phpapp0210habitsthesimplicityoflife 111112090011-phpapp02
10habitsthesimplicityoflife 111112090011-phpapp02
home
 

Ähnlich wie Twenty Exercises and Activities for Communication Skills (20)

The one minute manager
The one minute managerThe one minute manager
The one minute manager
 
Introduction of International Business Negotiation
Introduction of International Business NegotiationIntroduction of International Business Negotiation
Introduction of International Business Negotiation
 
Train the trainer
Train the trainerTrain the trainer
Train the trainer
 
Changing Culture v9 RDU
Changing Culture v9 RDUChanging Culture v9 RDU
Changing Culture v9 RDU
 
Skill with people
Skill with peopleSkill with people
Skill with people
 
Leadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same CoinLeadership & Emotional Intelligence: Two Sides of the Same Coin
Leadership & Emotional Intelligence: Two Sides of the Same Coin
 
Present Your Way to the Top - Advanced -Dell
Present Your Way to the Top - Advanced -DellPresent Your Way to the Top - Advanced -Dell
Present Your Way to the Top - Advanced -Dell
 
One manager
One managerOne manager
One manager
 
1 slight edge_summary
1 slight edge_summary1 slight edge_summary
1 slight edge_summary
 
How would you like to die? Sanath Dasanayaka
How would you like to die? Sanath DasanayakaHow would you like to die? Sanath Dasanayaka
How would you like to die? Sanath Dasanayaka
 
Communication- Difficult People (Training Material)
Communication- Difficult People (Training Material)Communication- Difficult People (Training Material)
Communication- Difficult People (Training Material)
 
Culture & Agile & Change - NYC Scrum Users Group
Culture & Agile & Change - NYC Scrum Users GroupCulture & Agile & Change - NYC Scrum Users Group
Culture & Agile & Change - NYC Scrum Users Group
 
Head notes 2011
Head notes 2011Head notes 2011
Head notes 2011
 
Communication- Difficult People (Material)
Communication- Difficult People (Material)Communication- Difficult People (Material)
Communication- Difficult People (Material)
 
Advertising Week Resilience Lucio Ribeiro
Advertising Week Resilience Lucio RibeiroAdvertising Week Resilience Lucio Ribeiro
Advertising Week Resilience Lucio Ribeiro
 
Presentation of-communication-skills
Presentation of-communication-skillsPresentation of-communication-skills
Presentation of-communication-skills
 
Creating Mass Audiences, How to Reach 30 Million People!
Creating Mass Audiences, How to Reach 30 Million People!Creating Mass Audiences, How to Reach 30 Million People!
Creating Mass Audiences, How to Reach 30 Million People!
 
Presentation.pptx
Presentation.pptxPresentation.pptx
Presentation.pptx
 
rules of spark.pptx
rules of spark.pptxrules of spark.pptx
rules of spark.pptx
 
10habitsthesimplicityoflife 111112090011-phpapp02
10habitsthesimplicityoflife 111112090011-phpapp0210habitsthesimplicityoflife 111112090011-phpapp02
10habitsthesimplicityoflife 111112090011-phpapp02
 

Mehr von Dr. Sasidharan Murugan

Mehr von Dr. Sasidharan Murugan (20)

Team Leader Team Member - Communication Case Study
Team Leader  Team Member - Communication Case StudyTeam Leader  Team Member - Communication Case Study
Team Leader Team Member - Communication Case Study
 
Business Communication - Big Boss Manager Role Play
Business Communication - Big  Boss  Manager  Role  PlayBusiness Communication - Big  Boss  Manager  Role  Play
Business Communication - Big Boss Manager Role Play
 
Telephone Skills and Etiquette Role Play
Telephone Skills  and Etiquette Role PlayTelephone Skills  and Etiquette Role Play
Telephone Skills and Etiquette Role Play
 
Late Latif and Punctual Pratik Manager Subordinate Communication
Late Latif  and  Punctual Pratik Manager Subordinate CommunicationLate Latif  and  Punctual Pratik Manager Subordinate Communication
Late Latif and Punctual Pratik Manager Subordinate Communication
 
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATIONARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
ARTICULATION - THE CRUX OF ORGANIZATION’S COMMUNICATION
 
Executive Assistant Sandra Job Instructions
Executive Assistant Sandra Job InstructionsExecutive Assistant Sandra Job Instructions
Executive Assistant Sandra Job Instructions
 
The Profile of the Communicator Exercise
The Profile of the Communicator ExerciseThe Profile of the Communicator Exercise
The Profile of the Communicator Exercise
 
Articulation Exercise - Verbal Communication Skills
Articulation Exercise  - Verbal Communication SkillsArticulation Exercise  - Verbal Communication Skills
Articulation Exercise - Verbal Communication Skills
 
How Good is your Communication Skills-Exercise
How Good is your Communication Skills-ExerciseHow Good is your Communication Skills-Exercise
How Good is your Communication Skills-Exercise
 
Top 10 Communication Skills and their importance
Top 10 Communication Skills and their importanceTop 10 Communication Skills and their importance
Top 10 Communication Skills and their importance
 
A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?A Complete Guide: How to Speak Effectively?
A Complete Guide: How to Speak Effectively?
 
Questioning Skills in Communication
Questioning Skills in CommunicationQuestioning Skills in Communication
Questioning Skills in Communication
 
Telephone Etiquette
Telephone EtiquetteTelephone Etiquette
Telephone Etiquette
 
Humour in Communication
Humour in CommunicationHumour in Communication
Humour in Communication
 
Communication Styles
Communication StylesCommunication Styles
Communication Styles
 
The 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and ExpressingThe 7 Cs of Communication - Speaking and Expressing
The 7 Cs of Communication - Speaking and Expressing
 
Essentials of Business Communication Skills
Essentials of Business Communication SkillsEssentials of Business Communication Skills
Essentials of Business Communication Skills
 
Excellence in Communication Skills
Excellence in Communication SkillsExcellence in Communication Skills
Excellence in Communication Skills
 
Basic Communication Skills
Basic Communication SkillsBasic Communication Skills
Basic Communication Skills
 
Parenting - Negative vs Positive Language
Parenting - Negative vs Positive LanguageParenting - Negative vs Positive Language
Parenting - Negative vs Positive Language
 

Kürzlich hochgeladen (6)

Social Learning Theory presentation.pptx
Social Learning Theory presentation.pptxSocial Learning Theory presentation.pptx
Social Learning Theory presentation.pptx
 
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochureHONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
 
March 2023 Recommendations for newsletter
March 2023 Recommendations for newsletterMarch 2023 Recommendations for newsletter
March 2023 Recommendations for newsletter
 
2023 - Between Philosophy and Practice: Introducing Yoga
2023 - Between Philosophy and Practice: Introducing Yoga2023 - Between Philosophy and Practice: Introducing Yoga
2023 - Between Philosophy and Practice: Introducing Yoga
 
February 2024 Recommendations for newsletter
February 2024 Recommendations for newsletterFebruary 2024 Recommendations for newsletter
February 2024 Recommendations for newsletter
 
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochureHONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
HONOURABLE LAWRENCE BANDASOA TABASE funeral brochure
 

Twenty Exercises and Activities for Communication Skills

  • 1. Twenty Exercises, Activities & Games for Communication Skills Dr.M.Sasidharan
  • 2. Objective • List of various activities and training games on building and working with communication skills to drive across the various aspects of communication • Ready to use, short and simple activities for trainers with instructions and debrief below the slides as speaker notes
  • 3. Time Spent in Communication
  • 5. 1. Find and Know one Person…. • Brown Shoes or Sandal • Nokia Mobile • Ladies with Lipstick • Wearing Spectacles • Having Leather Bag • Wearing Blue Dress • Long Hair (Ladies only) • Likes Sweets • Wearing Red Tie • Tallest in your Row • Shortest in the Room • Smart Phone • Black Shoes • Wearing Black • Does not drink Tea • Likes Sleeping Icebreaker
  • 6. 2. Direction without the Map Activity
  • 7. 3. The 3 V’s of Communication Words 7% Tone Modulation Accent 38% Body Language 55% Verbal Vocal Visual
  • 8. 4. What do you see?
  • 9. 5. Punctuate the following sentence. • Woman without her Man is nothing (after punctuation) Woman, without her, Man is nothing. Woman, without her Man, is nothing.
  • 10. 6. Exercise – Stand up
  • 11. 7. Understand • stna klat without gniyas a drow! Did you know that when stna touch each other with their eannetna, it is one way they klat or etacinummoc? • .. • .. • .. • Ants talk without saying a word! Did you know that when ants touch each other with their antennae, it is
  • 12. 8. Listening Exercise • Partners – One partner remains inside the room
  • 13. 9. Lets all clap together. • Trainer gives the following instructions to the participants. • “Please listen to me carefully, do what I ask you to do, I will count from 1 to 3, when I say 3, you all will clap together” • Give the above instructions 3 times. • Now, quickly raise both your hands, say 1, 2 and then just clap…. (see what audience do.. Most of them wll clap)
  • 14. 10. Giving a Pat • Form a circle, one by one, each one give another a positive compliment. One thing which they like about in this person. Important that they share it out. • The receiving person, just looks into the eyes of this person, smiles and says “thank you” • Goes on till all the participants are complete
  • 15. 11. Giving a Feedback • Form a circle, one by one, each one give another a out one area of improvement that this person must make in his/her personal and professional life. Important that they share it out. • The receiving person, just looks into the eyes of this person, smiles and says “thank you” • Goes on till all the participants are complete
  • 16. A Businessman had just turned off the light in the store when a man appeared and demanded money. The owner opened a Cash Register. The contents of the Cash Register were scooped up and the man sped away. A member of the police force was notified promptly. Statements about the Story: 1. A man appeared after the owner had turned off his store light 2. The robber was a man 3. The man did not demand money 4. The man who opened the cash register was the owner 5. The store owner scooped up the content of the cash register and ran away 6. Someone opened the cash register 7. After the man who demanded the money, scooped up the content of the cash register, he ran away 8. While the cash register contained money, the story does not state how much 9. The robber demanded money of the owner 10. The story concerns a series of events in which only 3 persons are referred to: the owner of the store, a man who demanded money and the member of the police force 11. The following events in the story are true: Someone demanded money, a cash register was opened, its contents were scooped up, a man dashed out of the store True False ? 12. THE CASH REGISTER
  • 17. 13. The Unusual Paragraph? This is a most unusual paragraph. How quickly can you find out what is so unusual about it? It looks so ordinary you'd think nothing is wrong with it - and in fact, nothing is wrong with it. It is unusual though. Why? Study it, think about it, and you may find out. Try to do it without coaching. If you work at it for a bit it will dawn on you. So jump to it and try your skill at figuring it out. Good luck - don't blow your cool!
  • 18. 14. The Human Knot • The participants stand in a cluster form • Everyone to raise their right hand, then reach across the huddle and grasp the right hand of any other person • Now everyone to raise their left hand, then reach across the huddle and grasp the left hand of other person. This shouldn’t be the same person whose right hand you are holding. • Break one link and now all have to unravel themselves into 1 line without breaking the other links. Energizer
  • 19. 15. Resolving Conflicts & Perception
  • 20. 16. Interpret & add Meaning JOB
  • 21. 17. Chines Whisper • “All animals in the Jungle are Dangerous, but Human Social Animals are Dangerous than Wild Animals”
  • 22. 18. The Tower of Glasses • A Team Leader and 2 Members. • Team Members are blind-folded and the Team Leader’s hand is tied. • The Team leader from across the table gives instruction to the team-members to build a tower of thermocol glasses. The members follow the instructions of the leaders. • See the confusion and the frustration of the members • Also, note if the members are actually following the leaders instructions or working on their own.
  • 24. 20. “Oh” 1. Shock 2. Pleasure 3. Questioning 4. Doubt 5. Displeasure 6. Detachment 7. Resentment 8. Anticipation 9. Surprise 10.Anger Say the word “oh” differently, giving it the following interpretation or meaning each time
  • 25. One Day Motivational Workshop on “Communication Skills” Designed & Created by Specialized in Corporate Soft Skills Training

Hinweis der Redaktion

  1. Give instructions one by one, (1 minute to know each other and then go to next.
  2. 1. Ask one participant to draw a geometric design 2. This participant facing his back, gives instrustions to the rest to draw the same design. (i.e not facing the audience – no eye contact, no gestures seen by the audience ) 3. Debrief Effective Communication means the response you get for your Articulation The feedback we receive is a measure of our Effectiveness We talk a lot, what we miss out is to Communicate
  3. Make two partners and .. One speaks other listen “I’m really very excited to be here today” “I did not mess up the report” “Darling, I love you” “I didn't say you were stupid” each time stressing on different word of the sentence and see if the meaning is understood differnetly. Communication and use of words   Words actually contribute to about 7% according one famous research. Let us not contest the academics or try to prove that this percentage is correct. The important point is that, communication is made up of more than just words and until you realize that, your chance of becoming good at influencing others is quite slim. • 7% of what we communicate is based on words and vocabulary • 38% of what we communicate is based on voice inflections • 55% of what we communicate is based on nonverbal behavior
  4. This one is interesting. Children will probably see a group of playing dolphins. But adults see usually something else. This is perception or how we see things, people see what they want to see.
  5. Write the sentence and let participant puncuate with 2 comma and one fullstop. And ask them to share. Most often… Males will - Woman, without her Man, is nothing. Females will - Woman, without her, Man is nothing.
  6. Demonstration of “NO Communication” Ask participant to close the eyes and stand in silence for 30 seconds, when the trainer says stop only then open the eyes and sit down Now let participant keep standing , the trainer after 30 seconds too does not ask speak or communicate. When some one opens the eyes, the trainer gestures them to sit down silently without any noise so that others do not come to know. This goes on for about a few minutes. Debrief: what happened when the trainer did not communicate, how did you feel. This is what happens when there is no communicaiton 1. Explain that many times when we think we are not communicating we are actually sending a very strong message. These are the “silent” messages that sometimes get inadvertently sent to others. 2. Make the point that often when we say “nothing” we are actually saying a lot. 3. Being silent and not saying anything may actually be sending a strong message to others. This is particularly true for supervisors, managers, or anyone in a position of authority. For example, if you see inappropriate or unproductive behaviors by employees and don’t say or do anything to correct the situation, you are actually saying a great deal. Your lack of communications could be misinterpreted as condoning these behaviors. This may be completely opposite of your intent. 4. Ask participants to provide examples of No Communication. Conclude the activity by emphasizing that especially individuals in leadership positions must be conscious of the fact that if they don’t say any- thing when behaviors need to be corrected or complimented that unintended messages may be sent. We need to be careful about these “silent messages.”
  7. Ask anyone who understood what you said to raise his/her hand. (No one will.) Advise the groups that you are going to have a competition with a prize going to the pair who can first decipher the hidden message. Give each pair a sheet of paper with the mixed up paragraph on it.   Ask the group who first deciphers the message to read it out loud to the rest of the participants (it shouldn't take long for one pair to decipher it). Debrief by saying that communication can be like the mixed-up message. Often we send mixed messages or messages that sound like garbly-gook to the listener. It can take a lot of time and effort to find the key to the real meaning (f the listener even feels like trying to sort it out). And a misunderstood message can result in poor performance, frustration, and extra costs for a company.  Advise the participants that this workshop will show them how to make sure that the message they give is clear and easily understood by all.
  8. Two partners. One inside the room and one goes outside for instructions. Instructions for Indside – when your partners comes and talks, listen for the first 30 seconds very attentively, look into the eyes, smile, nod your head. And after about 30 seconds or trainers clue, push your self back, start ignoring the your partner as if you are not interested and see what happens. Instructions for Outside – when you now go inside you have to speak to your partner for 3 minutes with energy, enthusiam and excitement. Talk about anything you are comfortable. Talk something that is positive and humourous. Trainer, now invites the outsiders to come in and take action. Insiders have to remember that after about 30 seconds or trainers clue.. Now see the fun Debrief: how listening is important, and what happens when people ignore or don’t listen attentively
  9. Although you have not said 3, still people will clap, they see and act rather then listen and act. What you do is more impportant than what you do. Also importance of Body language can be discussed.
  10. How do you feel when you receive so many compliments and good things from others.
  11. Do not feel guilty or down or do not get into self defence and justifying your weaknesses. Accept it as valid, and introspect. If you think it is valid and you require to make changes, then definitely work on the feedback.
  12. How people generalize, distort and delete information
  13. The most commonly use alphabet “e” is missing in this paragraph
  14. Excellent energizer activity after lunch, tea or any break to create energy and liveliness in the training room
  15. a word and have employees write down the first 10 words they think of. Then have them compare their words with the words other people came up with. This activity can lead into a discussion of how different people have different associations and it can be important to understand the differences. What happens if there is no feedback and clarifications.
  16.  All employees must sit or stand in a line. The first employee in the line must think of a statement or phrase and write the statement down. The employee must then whisper the statement to the next employee in line. The next employee must whisper the statement verbatim to the following employee, then the next, and so on. Once the statement reaches the last person in line, it is this participant's job to repeat the statement out loud as it was whispered to him. The point of the activity is to see how the original statement changed by the time it reached the last person in line. Game of telephone where one person whispers a phrase in another's ear and it passes around the table to see whether the phrase arrives intact at the end. Use this to communicate a piece of key meeting information and then talk about how well the details traveled. 
  17. Communication and Leadership What happens when Leaders does not share the Goals & the Planning to the People who are executing the project. There is a lot of confusion and achieving results becomes difficult. Gap between planning and executing. Analayse and debrief. (barriers, what could be done better)
  18. The correct answers are: Falling temperatures 2. Mixed wedding 3. Burning the candle at both ends 4. Last chance 5. Capital punishment 6. Giant steps 7. Fat cat 8. Repeat 9. In box or boxed in 10. Dancing with the stars 11. Lost in space 12. Gunpoint Debrief: Ask participants which puzzles gave them the most difficulty and why. Explain that as in most of our communications, you need to keep an open and creative frame of mind to really understand the messages we receive.
  19. eflect on how differently this same tiny word could be interpreted by the way participants said it each time. Acknowledge that these differences may be very subtle at times, but in these subtleties lies the difference between understanding what someone really means and missing what their message is entirely.