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Becoming an Agent of Trust
Publisher and Retailer Strategies
and the Book as Platform




chris brogan // @chrisbrogan
chris@chrisbrogan.com // 617.759.3639
#bea #trustagents
trust agents
a definition
trust agents
chris brogan and julien smith




http://tinyurl.com/trust-agents
wiifm
landscape // framework // 6 secrets of trust agents
the landscape
what are all these social media things?
blogs
twitter
video
twitter
twitter
facebook
listening
listening
listening
google “grow bigger ears” for the guide

http://search.twitter.com
http://blogsearch.google.com
http://www.technorati.com
http://www.alltop.com
http://www.upcoming.org
apps
apps
platform thinking
beyond shiny and new: how to USE these
platform thinking

                                               next
awareness
                                             projects


            prospecting          community


                          sale
platform thinking
         listening
 video
            blog
                                               next
awareness
                                             projects
photos

            prospecting          community


                          sale
platform thinking

                                                        next
awareness
                                                      projects
               touch      value-
                           add
            prospecting                   community


                                   sale
platform thinking

                                                        next
awareness
                                                      projects


            prospecting                   community


                             sale
                    velvet           invite to
                     rope    touch    comm.
platform thinking

                                                    next
awareness
                                                  projects
                                 touch
                                                    self-
            prospecting          community        organize

                                             collab
                          sale
                                 listening
platform thinking
                                              listening

                                         touch

                                               next
awareness
                                             projects


            prospecting          community


                          sale
platform thinking
                                                                   listening
         listening
 video
                                                            touch
            blog
                                                                 next
awareness
                                                               projects
                   touch   value-                 touch
photos
                            add                                  self-
            prospecting                          community     organize

                                                          collab
                                    sale
                                            invite to
                                    touch    comm.
6 secrets of trust agents
shhhhh
make your own game
don’t play by other people’s rules
be one of us
outsiders can’t buy influence
HTTP://WWW.FLICKR.COM/PHOTOS/DANNYSULLIVAN/302286271/
the archimedes principle
leverage is everything
the archimedes principle
the web is the ultimate leverage engine




                     HTTP://WWW.FLICKR.COM/PHOTOS/MATTHEWJETTHALL/1484609462/
agent zero
your network is all powerful
agent zero
dunbar’s number on end




                         HTTP://WWW.FLICKR.COM/PHOTOS/BLYZZ/2616797794/
best advice on agent zero
be helpful. be humble. share.
human artist
the importance of the “social”
don’t be that guy




                    HTTP://WWW.FLICKR.COM/PHOTOS/FACEME/2840584654/
share. equip. empower
build armies
more is better than one
from factory to cafe
cafe-shaped conversations
mass customization
replication instead of scale
mass customization
replication instead of scale
in sum
align tools to a cohesive framework
make your own game
be one of us
learn archimedes principle
be agent zero
be a human artist
build armies
thanks
chris brogan...
email: chris@chrisbrogan.com
twitter: @chrisbrogan
blog: www.chrisbrogan.com

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Trust Agents for Publishers