Key points to remember in Oral Communication in Context (K12 Senior High School Core Subject)

1. ORAL COMMUNICATION REVIEWER
NATURES OF COMMUNICATION
Communication is a process.
Communication occurs between two or more people.
Communication can be expressed through words, actions, or both at the same time.

2. VERBAL COMMUNICATION
NON-VERBAL COMMUNICATION
The act of expressing ideas in ways that do not involve or go beyond using words.
PROXEMICS – the space or distance between sender and receiver
• Intimate distance – less than 6-8 inches
• Personal distance – 1.5 to 4 feet
• Social distance - 4 to 12 feet
• Public distance – 12 to 25 feet
KINESICS – the use of body language, e.g., eye contact, facial expressions
CHRONEMICS – the role of time in the communication process, e.g., punctuality,
willingness to wait
PARALANGUAGE – the role of voice and manner of delivery, e.g., stress, intonation
HAPTICS – the use of touch to convey meaning in a conversation

3. ELEMENTS OF COMMUNICATION
Speaker – the source of information / message
Message – the ideas / thoughts that is being conveyed by the speaker
Encoding – the process of converting the messages into words / actions
Channel – medium/means
Decoding – the process of interpreting the encoded message
Receiver – the recipient
Feedback – the response / reactions
Context – the environment / setting
Noise / Barrier – the hindrance to the flow of communication process

4. BARRIERS TO COMMUNICATION / COMMUNICATION NOISE
Semantic Noise (Language Barrier)
Physical Noise (Physical or Geographical Barriers), e.g., face-to-face classes vs. ODL
Physiological Noise (Physical Condition Barriers)
Psychological Noise (State of Mind Barriers, also Attitudinal Barriers), e.g., anger, low
self-esteem, preferences, perceptions, personality conflicts

5. FUNCTIONS OF COMMUNICATION
TO EXPRESS
TO INFORM
TO INTERACT
TO MOTIVE
TO REGULATE

6. FEATURES OF AN EFFECTIVE COMMUNICATION
CLARITY
COMPLETENESS
CONCISENESS
CONCRETENESS
CONSIDERATION
CORRECTNESS
COURTESY

7. STRATEGIES TO AVOID COMMUNICATION BREAKDOWN
1. Give yourself time to think.
2. Give positive remarks or comments.
3. Be specific.
4. Ask for repetition or clarification.
5. Check your understanding.
6. Do not jump to conclusion.