Nonverbal communication

1. MB 103
Lecture 5&6
Nonverbal communication
Prof. Krishna Roy

2. “What you do speaks so loud that I can not
hear what you say” – Ralph Waldo Emerson
Albert Mehrabian in his book “ Silent Message “
says
“ In any communication 93% is body language and
7% consists of spoken words”
Communication is 55% nonverbal
38%vocal
7%verbal(words)
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3. Functions of nonverbal communication
Repeats verbal communication
Complements/clarifies verbal communication
Contradicts verbal meaning
Regulates verbal interaction
Substitutes verbal meaning
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4. “of all the things we wear, our expression is the most
important” - Janet Lane
Two aspects of nonverbal communication:
1. Voluntary or intentional
2. Involuntary or unconscious
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5. gesture
posture
Types of Nonverbal Communication
Kinesics
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6. haptics
Types of Nonverbal Communication
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7. Oculesics
Proxemics
Types of Nonverbal Communication
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8. chronemics
Types of Nonverbal Communication
Paralinguistics
Pronounciation
Voice modulation
Pauses
Volume
Speed
silence
“Never say anything that doesn’t improve on
silence.”― Richard Yates
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9. • Till we meet again in the next class……….
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