9. Consideration
Consideration means being thoughtful and
respectful towards others, taking their feelings
and needs into account. It's about being kind and
understanding
11. Concreteness
Concreteness in communication means
being specific and clear, providing detailed
information that is easy to understand. It
helps avoid confusion and ensures that our
message is effectively conveyed. Being
concrete is all about being clear and specific
in what we say
12. Courtesy
Courteousness is about being
polite, respectful. It's
showing kindness and
thoughtfulness in our words
and actions. Being courteous
helps create positive
interactions.